MCCP Platforms

Below is a list of all Multichannel Cycle Plan feature availability by platform.

Creating a Multichannel Cycle Plan

Functionality iPad iPhone Online Windows
Data Loading a Multichannel Cycle Plan
Manually Creating a Multichannel Cycle Plan
Using the Multichannel Cycle Plan Admin Console

Working with the MCCP Interface

Calculating Over Reached and Under Reached Thresholds for Cycles

Working with MCCP Status Fields

Navigating to Target Detail from My Plans

Supporting Detail Groups

Detailing Priority on the MCCP Target

Displaying the Last Activity Date for Each Channel and Product

Indicating MCCP Goals by Priority in a Single Call Channel

Setting MCCP Goals for a Detail Group

Locking Multichannel Cycle Plans

Capping Activity and Targets

Adding Events as a Channel in Multichannel Cycle Plans

Supporting MCCP Child Accounts

Editing MCCP Goals

Adding Team-Based Goals

Supporting Pull-In Fields for MCCP

Monitoring a Multichannel Cycle Plan

Functionality iPad iPhone Online Windows
Scheduling Calls for MCCP Targets