New in Veeva CRM 25

The following changes are available to all licensed users of a given product. Instructions to configure these options are discussed in each topic and in the Veeva CRM product documentation.

Core CRM

• Suggestions
• Advanced Coaching Reports
• Offline Numbering of Survey Questions

MCCP

• Adding Team-Based Goals

Supporting Detail Groups

Scheduling Calls for MCCP Targets

Order Management

• Chain Pricing Rules
• Percent of Free Goods Pricing Rule
• Order Management API

Call Report

• Capturing Unique Information on Group Call Attendees
• Selecting a Call Address
• Adding Call Attendees

VInsights

• Prescriber Formulary Report Updates

Veeva Medical

• Veeva Medical CRM Application
• Key Opinion Leader Profile

Multichannel

• Consent Capture

CLM

• Testing CLM Content
• Associating an Existing Call to Media Preview
• Navigation for Orders
• Syncing Integrations from Vault
• Prevent Deletion of Key Messages

Approved Email

• Approved Email Permission Sets
• Handling Product Restrictions in Group Email
• Viewing Multiple Documents in the Vault Viewer
• Supressing the Recipient Name
• Storing Sent Email Content

CoBrowse

• One-to-Many
• CoBrowse/Engage Permission Sets

Engage

• Engage PDF Support
• Supporting Shared Resources Updates
• gotoSlide for CoBrowse/Engage

Events Management

• Adding Walk-in Attendees
• Managing Event Material
• Validation and Trigger Errors in the UI
• Event Start and End Times - EM and ME

Network Integration

• Supporting Multi-Country Users
• Inactive Addresses
• Enabling Network by Account Record Type
• Permission Sets

Windows

DCR Alerts

DCR Alerts now display on the Home Page on Windows. See the Home Page topic for more information on alerts.

Content Alerts

Content Alerts now display on the Home Page on Windows. See the Home Page topic for more information on alerts.

Viewing Multi-Channel Alerts

Multi-channel alerts now display on the Home Page on Windows. See the Home Page topic for more information on alerts.

Splitting Deliveries

Windows users can now split order deliveries. See the Line Delivery Splitting topic for more information.

Payer and Delivery Location

Select Payer and Delivery Location from Account Partners on an Order is now available on Windows. See the Payers and Delivery Location topic for more information.

Viewing Account Overview Panels

Windows users can now view account overview panels. See the Timeline View topic for more information.

Displaying Targets in Call

Targets can now be filtered to display in the Attendee section of the Call Report. See the Attendee topic for more information.