Creating Orders from High Performance Call Report

• CRM Desktop (Windows)

Order Management is available from High Performance Call Report.

Enabling Order Management for High Performance Call Report

1. Ensure Order Management is configured.

2. Ensure High Performance Call Report is enabled.

3. Place the zvod_More_Action_vod field on the appropriate Call2_vod page layout in the zvod_buttons section.

4. Create or enable VMOCs for WinModern for all Order Management objects:

   • Order_vod
   • Order_Line_vod
   • Product_vod
   • Product_Group_vod
   • Pricing_Rule_vod
   • Pricing_Subrule_vod

5. Create or enable the following VMOCs for WinModern for Contracts, Inventory Monitoring, or HTML Reports, if using these features (optional):

   • Contract_vod
   • Inventory_Monitoring_vod
   • HTML_Report_vod
   • Order_Campaign_vod

Using Order Management for High Performance Call Report

Users can perform several functions using Order Management from the high performance call report, including the following features. For a complete list, see Order Management Platforms:

• Create and view orders
• Access MyInsights deep visualizations
• Attach photos to orders (Microsoft Windows Camera required)
• Sign orders
• Send receipts for orders
• Delivery Discount Pricing Rules
• Using Delivery Period Rules

For features using the OM_DELIVERY_SPLIT_MODE_vod Veeva Setting, for CRM Desktop (Windows) a setting of 3 acts the same as 2.

Users can submit or sign an order with a related Inventory Monitoring record only if the related Inventory Monitoring record has been submitted.

Users can edit an order related to an open call report by selecting Review Order from the More Actions menu. If more than one order is available, select the order you want to edit from the displayed list.