Default Functionality for Approved Email

The following functionality is automatically available to users after initially configuring Approved Email:

Sending Approved Emails

  • Composing Approved Emails – A variety of techniques are available to end users to assist in locating content to add to an Approved Email
  • Favorite Email Templates and Fragments – Users can select their favorite templates and fragments so they can find them quickly when composing an Approved Email
  • Managing Approved Email Recipients – When composing an Approved Email, end users can add, edit, and delete email addresses
  • Approved Email Entry Points – There are multiple entry points for Approved Email. Some of these entry points are enabled by default, some require module-specific configuration.
  • Bounced Email Management – Users are alerted when an email address is associated with a bounce event. The user can then verify and update the address.
  • Email Tab – Users can access sent, scheduled, and draft emails
  • Sending Approved Emails for Cases – After the Medical team creates a case in response to an HCP inquiry, users can send an Approved Email directly from the case

Reporting in Approved Email

  • Tracking Approved Email Activity – End users and content admins can track activity generated from a sent Approved Email to gain insight on which kinds of activity and content are most frequently accessed by recipients
  • Approved Email Reports and Dashboards – Approved Email provides end users and content admins with a group of reports and dashboards readily available to track Approved Emails

Consent in Approved Email

Consent for Approved Email can be captured via two methods: