New in Veeva CRM 18R2

The following changes are available to all licensed users of a given product. Instructions to configure these options are discussed in each topic and in the Veeva CRM product documentation.

Core CRM

• Call Sampling
• Printing Receipts for Content Acknowledgment
• Medical
• Upgrade Process
• Order Management
• Manual Allocation of Free Goods
• Scheduling and Planning
• MCCP Goals by Priority - Single Call Channel
• Maps in My Schedule
• Surveys
• Increasing Survey Limits
• Employee Commenting on Advanced Coaching Reports

Events Management

• Limiting Outside Territory Searches

• Content Tracking in Engage Webinar

  Engage Webinar has been deprecated and is replaced by Virtual Events.

General

• Veeva CRM for iPhone
• Veeva CRM iPhone Push Notifications

Multichannel

• Engage
• CLM for Engage Meeting Hosted from CRM Online

MyInsights

• Configuring MyInsights for iPhone

Parity

Events Management

Displaying Time Zones

Time zones now display with event times on the Windows Tablet platform. See Displaying Times Zones for more information.