CRM for iOS

CRM end users can use the CRM for iPad or CRM for iPhone applications to perform actions in CRM on their iOS device.

Supported Hardware and Software

Veeva CRM supports the current iPadOS/iOS release and one prior release for the iPad and iPhone platforms. The currently supported iPadOS/iOS versions are 15.x and 14.x.

CRM for iPad

CRM for iPad is supported on the most current generally available major iPadOS version and the prior historical major version. New iPadOS versions are supported on the first day Apple announces general availability.

Veeva CRM supports the following devices:

  • iPad – 5th generation
  • iPad – 6th generation
  • iPad – 7th generation
  • iPad – 8th generation
  • iPad – 9th generation
  • iPad Air 2
  • iPad Air – 3rd generation
  • iPad Air – 4th generation
  • iPad mini 4
  • iPad mini – 5th generation
  • iPad mini – 6th generation
  • iPad Pro 9.7 inch
  • iPad Pro 10.5 inch
  • iPad Pro 11 inch – 3rd generation
  • iPad Pro 11 inch – 4th generation
  • iPad Pro 12.9 inch
  • iPad Pro 12.9 inch – 2nd generation
  • iPad Pro 12.9 inch – 3rd generation
  • iPad Pro 12.9 inch – 4th generation
  • iPad Pro 12.9 inch – 5th generation

The following devices are not supported:

  • iPad – 1st generation
  • iPad – 2nd generation
  • iPad – 3rd generation
  • iPad – 4th generation
  • iPad Air
  • iPad mini 1
  • iPad mini 2
  • iPad mini 3

Veeva may deliver new CRM for iPad features that are compatible only with current (or newer) versions of iOS. If so, any details are included in Veeva's release notes and product documentation. Veeva also recommends customers perform internal testing of new iOS versions and new devices before releasing to their users.

Screen Orientation

CRM for iPad only displays in landscape mode to ensure a consistent user experience and ease of navigation between screens. The application also respects the iPad Screen Rotation Lock setting. This means that if the setting is enabled, the CRM for iPad screen does not reorient when the device is rotated. For this reason, the Screen Rotation Lock setting should not be enabled when using the CRM for iPad application.

CRM for iPhone

CRM for iPhone is supported on the most current generally available iPhoneOS version and the prior historical iOS version. New iPhoneOS versions are supported on the first day Apple announces general availability.

Veeva CRM for iPhone supports the following devices:

  • iPhone 6S / 6S Plus
  • iPhone SE
  • iPad SE – 2nd generation
  • iPhone 7 / 7 Plus
  • iPhone 8 / 8 Plus
  • iPhone X
  • iPhone XS / XS Max
  • iPhone XR
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Max
  • iPhone 12
  • iPhone 12 Mini
  • iPhone 12 Pro
  • iPhone 12 Max
  • iPhone 12
  • iPhone 12 Mini
  • iPhone 13 Pro
  • iPhone 12 Pro Max

The following devices are not supported:

  • iPhone
  • iPhone 3G / 3GS
  • iPhone 4 / 4S
  • iPhone 5 / 5C / 5S
  • iPhone 6 / 6 Plus