About 24R2.0

This topic provides information about the Veeva CRM 24R2.0 major release, including important dates and release announcements.

All dates listed are subject to change.

Dates to Remember

  • August 1, 2024 – Release Notes available
  • August 8, 2024 – Sandbox release
  • August 22, 2024 – Production release

Release Notes

The following items are now available:

Announcements

New IPs for Veeva CRM

As part of the 24R2.0 release, new IPs are required to access Veeva CRM. If IP restrictions are used in areas such as user profiles or third party systems, add the following subnets to access Veeva CRM and all of its functionality:

  • 3.21.199.76/32
  • 54.156.75.162/32
  • 3.129.0.129/32
  • 3.208.78.35/32
  • 18.119.6.217/32
  • 52.54.34.196/32
  • 18.223.61.240/32
  • 35.153.84.230/32
  • 3.18.129.175/32
  
  • 100.28.196.127/32
  • 18.196.191.228/32
  • 18.203.167.7/32
  • 35.75.160.172/32
  • 3.38.75.206/32
  • 3.19.139.197/32
  • 3.143.53.127/32
  • 52.87.137.207/32
  • 44.196.224.124/32

Salesforce Email Verification Requirement

As of the Summer ‘24 release, Salesforce is enforcing their requirement that all user email addresses be verified. To learn more, see the Veeva Connect post.

CoBrowse End of Life 24R3.0

CoBrowse will be discontinued later this year in our 24R3.0 release. The CoBrowse functionality is replaced by Remote CLM and all usage has already transferred to Remote CLM.

Salesforce is Moving to Hyperforce Infrastructure

As part of Salesforce's long-term goal to update its infrastructure, Salesforce will be moving Veeva CRM orgs to its new Hyperforce infrastructure. This move puts Salesforce applications on public cloud providers such as Amazon Web Services (AWS). See Salesforce's Hyperforce announcement. Salesforce has started identifying customer orgs and beginning mass org migrations to Hyperforce instances.

Veeva CRM does not require any special Hyperforce considerations.

Reference information is available from Salesforce:

End of Support

See End of Support for a list of deprecated features, devices, and OS versions.