About 24R1.2

CoBrowse End of Life 24R3.0

CoBrowse will be discontinued later this year in our 24R3.0 release. The CoBrowse functionality is replaced by Remote CLM and all usage has already transferred to Remote CLM.

Salesforce Spring '24 Announcement Regarding MFA Auto-Enablement

Salesforce has announced that with their Spring '24 release, they will enable multi-factor authentication (MFA) for all direct UI logins to your Salesforce orgs. The Spring ‘24 release rolls out between January 12 and February 10, 2024. For more on MFA in Veeva CRM, see Requiring Multi-Factor Authentication for Salesforce. Information on enabling MFA in Salesforce is available here.

Salesforce is Moving to Hyperforce Infrastructure

As part of Salesforce's long-term goal to update its infrastructure, Salesforce will be moving Veeva CRM orgs to its new Hyperforce infrastructure. This move puts Salesforce applications on public cloud providers such as Amazon Web Services (AWS). See Salesforce's Hyperforce announcement. Salesforce has started identifying customer orgs and beginning mass org migrations to Hyperforce instances.

Veeva CRM does not require any special Hyperforce considerations.

Reference information is available from Salesforce:

• Hyperforce Overview and FAQ
• Hyperforce Considerations and Requirements

Enable ICU Locale Formats

In the Spring '24 release, Salesforce will automatically enable International Components for Unicode (ICU) Locale formats. Veeva CRM is compatible with the ICU Locale formats. ICU sets the international standard for these formats for all locales. The new formats provide a consistent experience across the platform and improve integration with ICU-compliant applications across the globe. The ICU formats replace Oracle’s Java 8 Development Kit (JDK8) formats. This update was first made available in Winter ’20.

End of Support

See End of Support for a list of deprecated features, devices, and OS versions.