What's New In 24R1.2

The CRM 24R1.2 minor release includes several new features, as well as User Visible and Behavior Changes.

Our release notes offer brief, high-level descriptions of enhancements and new features. Configuration is available by selecting the feature name. You can also find a quick overview of 24R1.2 Feature Enablement and Availability information in this release note.

New Fields and New Objects are also included.

Announcements

 

Features

Potential features:

  • Link Routing
  • Expand HCP Invites - Part 2: Invite from Chat & Emails

Using Engage and CRM Desktop features during the sandbox release requires additional configuration. Each time you refresh your sandbox org or the first time you want to test Engage and/or CRM Desktop during a sandbox release, you need to create a support ticket to allow testing during the sandbox period. Follow the instructions here.

[area]

[linked title with WhatsNewTitle styling]

[snippet text with WhatsNewParagraph styling]

User Visible and Behavior Changes (UVCs)

Most new functionality requires some configuration, however users are able to use the following functionality immediately. Select the thumbnail to view a larger image.

[area]

Platform

Description

Before

After

       

Call Planning

Platform

Description

Before

After

Browser

When Integrating My Schedule and Microsoft Outlook Calendars and Displaying Events in My Schedule for Event Team Members are enabled, event team member events also display in users' Microsoft Outlook calendars.

24R1.2 Feature Enablement and Availability

New functionality introduced in the Veeva CRM 24R1.2 release is available:

CRM Feature Availability and Enablement

Feature

User Visible

Change

Configuration

Required

Browser

CRM Desktop

(Mac)

CRM Desktop

(Windows)

iPad

iPhone 

[area]

[linked title]

           

* Parity items do not require configuration if you are using this functionality on another platform.

MyInsights Studio Feature Availability and Enablement

Feature Configuration Required
   
   

New Objects

The following objects were added in Veeva CRM 24R1.2:

New Fields

The following fields were added in Veeva CRM 24R1.2: