24R1.0 Maintenance Notes
The items listed below were added in the 24R1.0 release cycle and contain maintenance items from the 24R1.0, 24R1.2, and 24R1.3 releases as they become available. Maintenance items in the Veeva application are corrections to existing functionality.
241.0.200 (May 2, 2024)
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
| iPad | When users attempted to Send Email from a suggestion, using either the Suggestions tab or the MyInsights tab, the email template screen resized to smaller dimensions. |
CRM-322274 |
|
iPad |
Document type Email Builder Cells that do not reference an Email Fragment do not display correctly. |
CRM-323590 |
Authentication
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
Users configured for SSO or 3rd party auth were frequently locked out of their accounts after the session expired or the user logged out. |
CRM-322987 |
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
Users were not able to add Suggested Attendees from search results on the call report. |
CRM-323773 |
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
An error occurred when syncing slide notes if the CLM Presentation was published as a PowerPoint Presentation. |
CRM-323855 |
|
Browser |
CLM presentation records were not upserted if they contained a mapped boolean field which was set to hidden in Vault. |
CRM-322417 |
Engage HCP
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Engage HCP Android |
When users selected a scheduling link, the Meeting Request header displayed twice. |
CRM-323804 |
|
Engage HCP Android |
Submitted meeting requests did not display on the Meetings tab. |
CRM-323805 |
|
Engage HCP iOS |
When new users registered for Engage HCP, the Welcome to Engage message did not display. | CRM-323846 |
|
Engage HCP Web |
The Samples & Materials button does not respect the Connect or Remove Connection actions. |
CRM-323630 |
|
Engage HCP Web |
Editing a photo from the Edit My Profile page does not display options to upload a new photo or remove the photo. |
CRM-323774 |
Events Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
Users cannot delete attached files in Preview Mode in Approved Emails sent for events. |
CRM-323823 |
|
iPad |
Event organizers do not receive Sent Email reports when sending an Approved Email for Events Management to over thirty recipients. |
CRM-323864 |
| iPad | When users added expenses for an account on the iPad platform, then viewed the expenses online, the account name did not display. | CRM-324351 |
Key Medical Insights
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
A user was unable to use rich text formatting when creating a medical inquiry. |
CRM-323754 |
User Experience
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When users accessed an account view with over 5,000 accounts from Lightning for My Accounts or Lightning for My Schedule, an error occurred. |
CRM-323654 |
241.0.100 (April 18, 2024)
Account Plan
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When users applied filters in Stakeholder Navigator and tried to expand a child account, an error displayed. |
CRM-322475 |
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When using Japanese, the text rendered by the customRichText token displayed in a different font from the surrounding text. |
CRM-316593 |
|
Browser |
An error displayed when users created a Content Group with a name longer than 31 characters. |
CRM-319821 |
|
Browser |
An error occurred when many concurrent requests resulted in a locked record. |
CRM-320108 |
|
iPhone |
The filter for email fragments did not reset when users selected the Reset button. |
CRM-320563 |
Approved Notes
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
The Approved Notes job failed if it generated an error greater than 255 characters. |
CRM-320964 |
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When users removed CLM from the call report and submitted the call, the CLM checkbox was still selected on the call report. |
CRM-319983 |
|
Browser |
OLS to the Call2_Expense_vod object was incorrectly required for Submitting Multiple Call Expenses to SAP Concur. |
CRM-320616 |
|
Browser |
When the Expense_Amount_vod field was required on a Call2_vod page layout and users added expenses to the call report, an error displayed. |
CRM-320617 |
Call Sampling
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
CRM Desktop (Windows) |
When the --nsl section signal was enabled for unique activities calls and users added samples to the call report, then changed the call address to an address where the samples were restricted, they were not prevented from capturing signatures. |
CRM-319693 |
|
Browser |
When Enable Samples on Save was enabled and the user added a BRC to a unique activities call on iPad, but captured a remote signature for the BRC via share link from the browser, field values related to the Ship-to address and Ship-to license were not stamped on the Call2_vod record or the Sample_Order_Transaction_vod record. |
CRM-320989 |
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When processing content notes for PDF content using Chinese, Japanese, or Korean, the content notes were not created properly. |
CRM-320579 |
|
CRM Desktop (Windows) |
After users created a label for a custom presentation and synced, the custom presentation did not display in the media library when filtering by that label. |
CRM-321772 |
|
CRM Desktop (Windows) |
When performing multiple advanced text searches, the tooltip for presentation names did not display the correct name. |
CRM-322376 |
|
iPad |
An error occurred when viewing watermarked videos in training presentations. |
CRM-322905 |
|
Windows Tablet |
When grouping presentations by product in Display By view, the groupings were labeled Unassociated instead of the appropriate product name. |
CRM-323076 |
|
Browser |
When the product and detail group associated with a product group were inactive in Vault but the WHERE clause for the product group did not include either the product or the detail group, the product group was not marked as inactive. |
CRM-320717 |
Concur Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When submitting a call to Concur, descriptions with more than 64 characters were not truncated. |
CRM-320448 |
Consent Capture
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPhone |
When capturing only opt-out consent, the header of the consent confirmation screen displays Opt-In. |
CRM-318860 |
|
Browser iPad |
When the APPROVED_EMAIL_TEST_ADDRESS_vod field was populated and users captured only opt-out consent, consent capture receipts were sent. |
CRM-320505 |
Engage
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
Users were unable to schedule an Engage meeting for an event. |
CRM-317380 |
|
Browser |
When recipients accessed a link to expired CLM content, the HCP Content Player displayed a blank page. |
CRM-320734 |
|
iPad |
After recipients viewed a video in the HCP Content Player, the Video_Total_Time_Spent_vod field on the Message_Activity_vod record was stamped incorrectly. |
CRM-321699 |
Engage HCP
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Android |
The device’s navigation bar partially displayed on top of the text in the Share a Contact modal in the app. |
CRM-319060 |
|
Android |
When sending a piece of Approved Content without a thumbnail URL, the chat message displayed a thumbnail icon. |
CRM-321651 |
|
Web |
The Medications header displayed on HCP profiles. |
CRM-322591 |
Events Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When singing into an event with a QR code, some fields did not translate correctly. |
CRM-307409 |
|
iPad |
Speaker profiles did not display correctly. |
CRM-313301 |
|
iPad |
Creating attendees offline did not include the Account_vod field. |
CRM-315611 |
|
iPad |
Validation errors displayed multiple times in the error modal when creating child events. |
CRM-319310 |
|
Browser |
An error occurred when searching for an event speaker to add to an event material. |
CRM-319903 |
|
Browser |
Editing the topic of an event caused Print Invitation Templates associated via the event’s product to be deleted, even though the product was not changed. |
CRM-319923 |
|
Browser |
The event date in the Speaker Portal did not display correctly. |
CRM-320527 |
|
iPad |
Dates on the Events Homepage did not translate correctly. |
CRM-320650 |
|
Browser |
Speaker Portal verification emails did not translate correctly into the selected language of the speaker. |
CRM-320751 |
|
Browser |
An error occurred when signing into an event with a QR code. |
CRM-321684 |
|
iPad |
When creating an event from an Events related list, after selecting and then re-selecting the record type, the country selector did not display. |
CRM-323264 |
Medical
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad, iPhone |
When a user dictated comments when creating a medical insight, the text was not saved. |
CRM-322871 |
MyInsights
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
The Account Profile Override HTML Report did not display for KOL accounts. |
CRM-320766 |
My Schedule
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When users viewed accounts in the scheduler pane in Lightning for My Schedule, an address did not display for accounts without a preferred address or primary address. |
CRM-319645 |
|
Browser |
When users refreshed Week View in Lightning for My Schedule, an error displayed and the calendar failed to load. |
CRM-321240 |
|
Browser |
When using Manager View in Lightning for My Schedule Week View, users were able to select multiple reports’ calendars, causing an error to display. |
CRM-321567 |
|
iPad |
When users viewed another user’s calendar in Week View, then changed to Map View, the other user’s calls did not initially display in Map View. |
CRM-321758 |
|
Browser |
When users viewed the scheduler pane in Lightning for My Schedule, a Done button displayed at the top of the scheduler pane. Selecting the Done button resulted in a component error. |
CRM-322089 |
Network Integration
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
NAS did not show the values for Specialties using Lookup fields for the outside territory when a user performed a search |
CRM-321448 |
Order Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
The Order Total Discount for an order displayed as 100% in the header while the line displayed 0%. |
CRM-322592 |
|
iPad |
The Net Amount on several orders displayed an incorrect amount. |
CRM-322962 |
Surveys
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When an account included a custom survey target related list and the New Survey target button, selecting the button opened the record type selection page instead of the Account and Survey Template selection. |
CRM-320087 |
Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser iPad |
A sync error sometimes occurred when the same email field was updated online and offline. |
CRM-312979 |
|
iPhone |
Non-blocking sync did not start immediately after users signed into the app. |
CRM-319988 |
Territory Feedback
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
The getFeedbackData() function did not correctly return Account information. |
CRM-293627 |
|
iPad |
An error occurred when using both the Targets and Drops filters in the Edit Alignments table. |
CRM-313473 |
