What's New in 21R1.3

The CRM 21R1.3 minor release includes several new features as well as User Visible and Behavior Changes.

Our release notes offer brief, high-level descriptions of enhancements and new features. Configuration is available by selecting the feature name. You can also find a quick overview of 21R1.3 Feature Enablement and Availability information in this release note.

New Fields and New Objects are also included.

Features

Engage Meeting

Using Video within CLM in Online Engage Meeting (Available July 1, 2021)

Video slides are now supported when the CRM Engage app is configured to use Microsoft Edge WebView2 as its rendering engine. Supported file types include MOV, M4V, and MP4. AVI files are not supported. Previously, only video content embedded in an HTML slide was supported.

Call Reporting

Requiring Medical Discussions on the Call Report

To ensure call reports are complete, users can be required to capture at least one Medical Discussion to submit a call report. Requiring Medical Discussions reduces potential compliance risks resulting from incomplete or inaccurate call reports. It also helps provide a more complete picture of past HCP interactions for other CRM users to use in call planning and future discussions with HCPs.

MyInsights Studio

Using the View Record User Action in MyInsights Studio (Available July 1, 2021) 

Users can add user actions to display elements to create interactive and responsive content. The View Record user action allows users to navigate directly from MyInsights content to a data record.

New Videos

The following videos were added as part of this release:

User Visible and Behavior Changes

Most new features require some configuration, however users are able to view the following changes immediately.

Engage Meeting

  • Android, iOS: (HCP App) The Join Meeting page was updated to remove the My Microphone toggle and introduce minor layout changes (Available July 1, 2021)

Events Management & Medical Events

21R1.3 Feature Enablement and Availability

New functionality introduced in the Veeva CRM 21R1.3 release is available on the following platforms:

Feature Configuration Required iPad iPhone Online Windows
Using Video within CLM in Online Engage Meeting Yes
Requiring Medical Discussions on the Call Report Yes

Using the View Record User Action in MyInsights Studio No

New Objects

No objects were added in Veeva CRM 21R1.3.

New Fields

The list below contains all fields added in Veeva CRM 21R1.3. The fields are organized by object. Visibility to all fields is disabled by default to all users except administrators. See the Veeva Data Model information for a full listing of Veeva fields.

Object

Field Name

Field Label

Description 

Type

Call2_vod

CreatedBy_Platform_vod

Created By Platform

Specifies the platform where this record was created.

Picklist

Call2_vod

LastModifiedBy_Platform_vod

Last Modified By Platform

Specifies the platform where this record was last modified.

Picklist

Veeva_Settings_vod

REQUIRE_MEDICAL_DISCUSSIONS_vod

Require Medical Discussions

Determines if a user is required to add Medical Discussions on the Call Report.

Number