About 20R1.3 (201.12.0)

This topic provides information about the Veeva CRM 20R1.3 release, including important dates, webinar information, and release announcements.

All dates listed are subject to change.

Dates to Remember

• July 1, 2020 – Release Notes available
• July 6, 2020 – Sandbox release
• July 9, 2020 – Production release

Webinars

The recording for the US webinar is available here.

Release Notes

The following items will be communicated on July 1, 2020.

• What's New in 20R1.3
• 20R1.3 Maintenance Items
• 20R1.3 Functionality Guide

Announcements

Engage Passwords

After August 2020 (20R2 release), all new meetings scheduled must use passwords. Veeva recommends rescheduling meetings without passwords to increase security. See Enabling Passwords for Engage Meetings for more information about using password-protected meetings.

CLM Content Rendering on iOS - UIWebView Support Ending in 20R2

Beginning with the 20R2 release, planned for August 2020, Veeva CRM will exclusively support the WKWebView rendering engine for CLM content. Support for the legacy UIWebView rendering engine will be removed from Veeva CRM at this time. As a result, all CLM content will render using WKWebView with the release of 20R2.

Apple introduced WKWebView to fix security flaws in UIWebView and to improve performance. However, as a side effect, there may be slight impacts to content rendering that may require content updates. Veeva recommends customers and their content partners test all CLM content prior to the 20R2 release.

To review your CLM content, use the WKWebView Evaluation App. No configuration is required. Based on feedback from customers who have already completed this process, the vast majority of content renders flawlessly in WKWebView. However, there are rare instances when content updates are required.

Apple may officially remove UIWebView before the Veeva CRM 20R2 release. In this case, all CLM content will automatically use WKWebView.

Browser Retirements

The following browsers are being retired after December 2020:

• IE 11
• Edge Classic

See Salesforce Feature Retirements for a full list retirements.

End of Support

See End of Support for a list of deprecated features, devices, and OS versions.