About 24R3.0

This topic provides information about the Veeva CRM 24R3.0 major release, including important dates and release announcements.

All dates listed are subject to change.

Dates to Remember

  • November 14, 2024 – Release Notes available
  • November 21, 2024 – Sandbox release
  • December 5, 2024 – Production release

Release Notes

The following items are now available:

Announcements

CoBrowse End of Life 24R3.0

CoBrowse will be discontinued in our 24R3.0 release. The CoBrowse functionality is replaced by Remote CLM and all usage has already transferred to Remote CLM.

SAP Concur API Version 1 End of Life 25R1

The Call and Medical Event SAP Concur integration will be automatically updated to API Version 3 in our 25R1 release. Customers should review how to enable SAP Concur API Version 3 to ensure there is no disruption when API Version 3 becomes enabled.

Salesforce is Moving to Hyperforce Infrastructure

As part of Salesforce's long-term goal to update its infrastructure, Salesforce will be moving Veeva CRM orgs to its new Hyperforce infrastructure. This move puts Salesforce applications on public cloud providers such as Amazon Web Services (AWS). See Salesforce's Hyperforce announcement. Salesforce has started identifying customer orgs and beginning mass org migrations to Hyperforce instances.

Veeva CRM does not require any special Hyperforce considerations.

Reference information is available from Salesforce:

Updating Trusted URLs for Lightning MyInsights

With the Salesforce Spring '25 release, the Adopt updated CSP directives is delivered default enabled. Customers using Lightning MyInsights must add Veeva's CDN https://*.vod309.com to their list of Trusted URLs and select the following items under CSP Directives:

  • connect-src(scripts)
  • frame-src(iframe content)
  • img-src(images)
  • style-src(stylesheets)

See the Salesforce documentation for more information.

End of Support

See End of Support for a list of deprecated features, devices, and OS versions.