24R3.0 Maintenance Notes

The items listed below were added in the 24R3.0 release cycle and contain maintenance items from the 24R3.0 release and future releases as they become available. Maintenance items in the Veeva application are corrections to existing functionality.

243.0.100 (November 21, 2024)

Account Management

Platform

Issue Description

Issue Number

iPad

When users accessed Global Account Search, some labels were not translated.

CRM-332682

Approved Email

Platform

Issue Description

Issue Number

iPad

When users sent an Approved Email, and multiple default BCC recipients were configured, the email was not sent to the BCC recipients.

CRM-332486

Call Reporting

Platform

Issue Description

Issue Number

iPad

When users displayed CLM from a unique activities group call report with child accounts enabled, the attendee selector included all child affiliations as suggested attendees instead of attendees already added to the call report.

CRM-331813

Browser

When the Access_CLM_from_Online_Call_vod Multichannel Setting was enabled at the profile level and disabled at the org-wide level, the org-wide setting superseded the profile level setting.

CRM-332659

CRM Desktop (Windows)

When a user attendee was added to the call report, an error occurred in the CRM Desktop (Windows) application.

CRM-333911

iPad

When users without Edit FLS to the Call_Datetime_vod field on the Call2_vod object opened My Schedule, an error occurred.

CRM-333357

CLM

Platform

Issue Description

Issue Number

Browser

An error occurred intermittently when converting unassigned presentations to calls.

CRM-331651

CRM Desktop (Mac)

Call clickstream records were not created after displaying content.

CRM-332497

iPad

After navigating to CLM via launchMediaForAccount, users were unable to pinch to exit the content.

CRM-332588

Browser

After displaying website content from a call, the key message for the website was tracked in the Key Messages section of the call report instead of the CLM Details section.

CRM-332826

CRM Desktop (Mac)

When filtering the media library by detail group, the ID of the detail group displayed in the filter instead of the name.

CRM-332991

CRM Desktop (Windows)

Presenter View was only available for presentations when Save for Later call mode or quick sharing CLM content were configured.

CRM-333588

Engage

Platform

Issue Description

Issue Number

CRM Desktop (Windows)

After starting an Engage meeting, the Record button briefly displayed.

CRM-325873

Engage HCP

Platform

Issue Description

Issue Number

Browser

An error occurred when opening the Engage Scheduling Site when the user had more than 1400 unavailable time records.

CRM-332531

Events Management

Platform

Issue Description

Issue Number

Browser

Multiselect picklists did not display correctly when bulk editing attendees if the picklist had long value names.

CRM-330994

iPad

A sync error occurred when adding an event to a call.

CRM-332222

Browser

In Lightning for Events Management, the close button did not display correctly when creating or editing an event.

CRM-332524

iPad

In the Events timeline home page, shared EM Event records displayed after loading or refreshing the page even though Medical Event stubs were not synced.

CRM-332955

iPad

When creating multiple expenses on a call, validation rules for the Expense_Amount_vod field did not work.

CRM-332993

MyInsights

Platform

Issue Description

Issue Number

iPad

When a user executed a suggestion from a MyInsights page, it did not behave on the iPad the same as on the Browser.

CRM-329376

MyInsights Studio

Platform

Issue Description

Issue Number

Browser

Users were unable to move a CDE element once it was added to a page.

CRM-332450

iPad

The postMessage() resizing method used to update the size of an element did not work on iPad.

CRM-333483

Suggestions

Platform

Issue Description

Issue Number

Browser

Users were unable to move a CDE element once it was added to a page.

CRM-332450

iPad

The postMessage() resizing method used to update the size of an element did not work on iPad.

CRM-333483

Sync

Platform

Issue Description

Issue Number

iPad

When syncing Nitro data, no where clauses were applied and all Nitro data synced.

CRM-333297