24R3.0 Maintenance Notes
The items listed below were added in the 24R3.0 release cycle and contain maintenance items from the 24R3.0 release and future releases as they become available. Maintenance items in the Veeva application are corrections to existing functionality.
December 20, 2024
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
Some HCP unsubscribe requests were stuck and did not get processed for about a week. These unsubscribes are now unblocked. |
CRM-335140 |
243.0.300 (December 18, 2024)
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
CRM Desktop (Windows) |
In Presenter View, when the virtual cursor was active, users could not move out of the virtual cursor area and switch to the normal cursor. |
CRM-334560 |
|
CRM Desktop (Windows) |
When users opened the PDF or HTML overlay while in presentation mode, then closed the overlay by selecting the Esc button or by using the Context menu, the app closed unexpectedly. |
CRM-334763 |
|
CRM Desktop (Windows) |
When the CLM Presentation Grouping Veeva Setting was populated with a custom Veeva Message defining columns for the media library, the incorrect columns displayed. |
CRM-334585 |
|
CRM Desktop (Windows) |
When the columns defined for the media library did not fill the available space, an invalid column header displayed. |
CRM-334586 |
Events Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When a user created an event and saved it in certain locales, the Start Date and End Date fields were blank. |
CRM-331256 |
|
iPad, Browser |
When a user created an expense header in certain locales and submitted it to Concur, the decimal value of the Actual_vod field was not saved correctly. |
CRM-333703 CRM-334418 |
|
Browser |
When an event attendee attempted to self-register for an event without text in the disclaimer field, an error occurred preventing the user from registering. |
CRM-334926 |
243.0.201 (December 16, 2024)
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When a user tested the One Click Unsubscribe function by posting a URI in an API tool, the request could not be posted and a 405 (Method Not Allowed) error occurred. |
CRM-334910 |
243.0.200 (December 5, 2024)
Call Objectives
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
On a previously saved call with a call objective selected, if the user selected and unselected the call objective, the call objective was not set as completed on submit of the call. |
CRM-334438 |
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
Offline validation rules for the expense amount on a call did not run correctly when submitting the call. |
CRM-334380 CRM-334383 |
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
CRM Desktop (Windows) |
When displaying HTML or PDF content in Presenter View, popup windows did not display, for example, dropdown menus and search widgets. |
CRM-334194 |
|
CRM Desktop (Windows) |
When exiting Slide Show View after opening and closing a PDF or HTML overlay, an error occurred intermittently. |
CRM-334255 |
|
Browser |
When creating a call from an unassigned presentation, an error occurred when users did not have field permissions to the Remote CLM fields on the Multichannel_Activity_vod object. |
CRM-334587 |
| CRM Desktop (Windows) | In Presenter View, when the virtual cursor was active, users couldn't move out of the virtual cursor area and switch to the normal cursor. | CRM-334560 |
| CRM Desktop (Windows) | When users opened the PDF or HTML overlay while in presentation mode, then closed the overlay by selecting the Esc button or by using the Context menu, the app closed unexpectedly. | CRM-334763 |
Consent Capture
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When the consent duration for a consent type was set to End of Next Calendar Year, the expiration date on Multichannel_Consent_vod records was populated with December 30 instead of December 31. |
CRM-333922 |
Events Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
After enabling the refreshed Events Management UI, the Time_Zone_vod field was not automatically populated from the user’s preferences when creating an event. |
CRM-332075 |
|
Browser |
Sign-in sheets were not generated for webinar events. |
CRM-334393 |
Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad iPhone |
Non-blocking sync continued running due to Daylight Savings Time. |
CRM-333813 |
243.0.100 (November 21, 2024)
Account Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When users accessed Global Account Search, some labels were not translated. |
CRM-332682 |
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When users sent an Approved Email, and multiple default BCC recipients were configured, the email was not sent to the BCC recipients. |
CRM-332486 |
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When users added attendees to a unique activities group call report with child accounts enabled and then displayed CLM, the attendee selector included all child affiliations as suggested attendees instead of attendees already added to the call report. |
CRM-331813 |
|
Browser |
When the Access_CLM_from_Online_Call_vod Multichannel Setting was enabled at the profile level and disabled at the org-wide level, the org-wide setting superseded the profile level setting. |
CRM-332659 |
|
CRM Desktop (Windows) |
When a user attendee was added to the call report, an error occurred in the CRM Desktop (Windows) application. |
CRM-333911 |
|
iPad |
When users without Edit FLS to the Call_Datetime_vod field on the Call2_vod object opened My Schedule, an error occurred. |
CRM-333357 |
|
iPad |
When creating multiple expenses on a call with validation rules for the Expense_Amount_vod field, an error occurred. |
CRM-332993 |
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
An error occurred intermittently when converting unassigned presentations to calls. |
CRM-331651 |
|
CRM Desktop (Mac) |
Call clickstream records were not created after presenting content. |
CRM-332497 |
|
iPad |
After navigating to CLM via launchMediaForAccount, users were unable to pinch to exit the content. |
CRM-332588 |
|
Browser |
After displaying website content from a call, the key message for the website was tracked in the Key Messages section of the call report instead of the CLM Details section. |
CRM-332826 |
|
CRM Desktop (Mac) |
When filtering the media library by detail group, the ID of the detail group displayed in the filter instead of the name. |
CRM-332991 |
|
CRM Desktop (Windows) |
Presenter View was only available for presentations when Save for Later call mode or quick sharing CLM content were configured. |
CRM-333588 |
Engage
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
CRM Desktop (Windows) |
After starting an Engage meeting, the Record button briefly displayed. |
CRM-325873 |
Engage HCP
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
An error occurred when opening the Engage Scheduling Site when the user had more than 1400 unavailable time records. |
CRM-332531 |
Events Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
Multiselect picklists did not display correctly when bulk editing attendees if the picklist had long value names. |
CRM-330994 |
|
iPad |
A sync error occurred when adding an event to a call. |
CRM-332222 |
|
Browser |
In Lightning for Events Management, the close button did not display correctly when creating or editing an event. |
CRM-332524 |
|
iPad |
In the Events timeline home page, shared EM Event records displayed after loading or refreshing the page even though Medical Event stubs were not synced. |
CRM-332955 |
MyInsights
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When a user executed a suggestion from a MyInsights page, it did not behave on the iPad the same as on the Browser. |
CRM-329376 |
MyInsights Studio
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
Users were unable to move a CDE element once it was added to a page. |
CRM-332450 |
|
iPad |
The postMessage() resizing method used to update the size of an element did not work on iPad. |
CRM-333483 |
Order Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
| iPad | When a user created an order then selected the More Actions menu several times, the order closed. When the user then attempted to open the invalid order the app closed unexpectedly. |
CRM-332703 |
| iPad | The app closed unexpectedly when the user did not have Field Level Security (FLS) to the Free_goods_vod field on the Order_line_vod object. |
CRM-333229 |
Suggestions
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
Users were unable to move a CDE element once it was added to a page. |
CRM-332450 |
|
iPad |
The postMessage() resizing method used to update the size of an element did not work on iPad. |
CRM-333483 |
Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When syncing Nitro data, no where clauses were applied and all Nitro data synced. |
CRM-333297 |
