This topic provides information about the Veeva CRM 23R1.0 major release, including important dates and release announcements.
All dates listed are subject to change.
Dates to Remember
- March 23, 2023 – Release Notes available
- March 30, 2023 – Sandbox release
- April 13, 2023 – Production release
The following items are now available:
- What's New in 23R1.0
- User Visible and Behavior Changes for 23R1.0
- 23R1.0 Maintenance Notes
- 23R1.0 Functionality Guide
- 23R1.0 Known Issues
Lightning for Events Management Now Available in Production Orgs
Beginning with the 23R1.0 release, admins in Lightning-enabled production orgs can enable Lightning for Events Management, a dedicated experience on the Browser (Lightning) platform that leverages Salesforce’s enhanced Lightning UI with the capabilities of Events Management.
See Lightning for Events Management for more information about configuration, feature availability, and functionality differences.
Flightpath is a new educational tool to supplement the CRM Documentation geared towards the Business & Operations Admin. Here, you'll find overviews where we'll walk through examples explaining how you can leverage features and functionality to get the most out of CRM. We currently have five paths available within the areas of Approved Email, Engage, Products, and Standard Metrics with several more to come. Get started here and select a path to begin!
Ending Support for iOS 14 in 23R1.0
Veeva CRM will no longer support iOS 14 after the 23R1.0 release. Users must upgrade to iOS 15 or higher. Beginning with the 22R3.3 sandbox release on February 23, 2023, for users who are still using iOS 14, a popup displays after signing into Veeva CRM with a message to upgrade devices.
Salesforce Spring '23 Announcement Regarding MFA Auto-Enablement
In the Spring '23 Salesforce release, Salesforce is announcing that MFA will be auto-enabled for users. Please note that Veeva CRM orgs have an exception. MFA will not be auto-enabled in Veeva CRM orgs in the Spring '23 release. For Veeva CRM orgs, MFA auto-enablement is currently scheduled for September 2023. We recommend customers start using MFA in Veeva CRM orgs before Veeva's 23R2.0 release in August. For more on MFA in Veeva CRM, see Requiring Multi-Factor Authentication for Salesforce. Information on enabling MFA in Salesforce is available here.
Salesforce Spring '23 Announcement Regarding Enhanced Domains
To comply with the latest browser and security standards, Salesforce is enabling enhanced domains on your Salesforce org’s My Domain. This update affects application and login URL formats across your org and will include the My Domain name in all URLs, making page sources consistent. This can be disabled manually if needed.
Salesforce Platform API Versions 21.0 through 30.0 Retirement
In the Spring '23 release, Salesforce is retiring Platform API versions 21.0 through 30.0 of the Salesforce Platform SOAP, REST, and Bulk APIs. Veeva CRM does not use these API versions, however, customer custom applications should be modified to consume the latest available API version if they use an API version lower than 30.0.
Enable ICU Locale Formats
In the Spring '24 release, Salesforce will automatically enable International Components for Unicode (ICU) Locale formats. Veeva CRM is compatible with the ICU Locale formats. ICU sets the international standard for these formats for all locales. The new formats provide a consistent experience across the platform and improve integration with ICU-compliant applications across the globe. The ICU formats replace Oracle’s Java 8 Development Kit (JDK8) formats. This update was first made available in Winter ’20.
Deprecating Platform Support
The following platforms will no longer be supported after the 23R3.0 Release:
- Classic Online – All orgs must transition to Lightning by this time
- CRM for Windows Tablet
End of Support
See End of Support for a list of deprecated features, devices, and OS versions.