About 23R1.0

This topic provides information about the Veeva CRM 23R1.0 major release, including important dates and release announcements.

All dates listed are subject to change.

Dates to Remember

  • March 23, 2023 – Release Notes available
  • March 30, 2023 – Sandbox release
  • April 13, 2023 – Production release

Release Notes

The following items are now available:


Lightning for Events Management Now Available in Production Orgs

Beginning with the 23R1.0 release, admins in Lightning-enabled production orgs can enable Lightning for Events Management, a dedicated experience on the Browser (Lightning) platform that leverages Salesforce’s enhanced Lightning UI with the capabilities of Events Management.

See Lightning for Events Management for more information about configuration, feature availability, and functionality differences.

Introducing Flightpath

Flightpath is a new educational tool to supplement the CRM Documentation geared towards the Business & Operations Admin. Here, you'll find overviews where we'll walk through examples explaining how you can leverage features and functionality to get the most out of CRM. Get started here and select a path to begin!

Ending Support for iOS 14 in 23R1.0

Veeva CRM will no longer support iOS 14 after the 23R1.0 release. Users must upgrade to iOS 15 or higher. Beginning with the 22R3.3 sandbox release on February 23, 2023, for users who are still using iOS 14, a popup displays after signing into Veeva CRM with a message to upgrade devices.

Salesforce Spring '24 Announcement Regarding MFA Auto-Enablement

Salesforce has announced that with their Spring '24 release, they will enable multi-factor authentication (MFA) for all direct UI logins to your Salesforce orgs. The Spring ‘24 release rolls out between January 12 and February 10, 2024. For more on MFA in Veeva CRM, see Requiring Multi-Factor Authentication for Salesforce. Information on enabling MFA in Salesforce is available here.

Salesforce Spring '23 Announcement Regarding Enhanced Domains

To comply with the latest browser and security standards, Salesforce is enabling enhanced domains on your Salesforce org’s My Domain. This update affects application and login URL formats across your org and will include the My Domain name in all URLs, making page sources consistent. This can be disabled manually if needed.

Salesforce Platform API Versions 21.0 through 30.0 Retirement

In the Spring '23 release, Salesforce is retiring Platform API versions 21.0 through 30.0 of the Salesforce Platform SOAP, REST, and Bulk APIs. Veeva CRM does not use these API versions, however, customer custom applications should be modified to consume the latest available API version if they use an API version lower than 30.0.

Enable ICU Locale Formats

In the Spring '24 release, Salesforce will automatically enable International Components for Unicode (ICU) Locale formats. Veeva CRM is compatible with the ICU Locale formats. ICU sets the international standard for these formats for all locales. The new formats provide a consistent experience across the platform and improve integration with ICU-compliant applications across the globe. The ICU formats replace Oracle’s Java 8 Development Kit (JDK8) formats. This update was first made available in Winter ’20.

Deprecating Platform Support

The following platforms will no longer be supported after the 23R3.0 release:

After the 23R3.0 release, orgs which have not transitioned to Lightning will continue to be upgraded but Veeva CRM functionality will not be supported on the Browser (Classic) platform. Functionality is not guaranteed to work as expected on the Browser (Classic) platform after 23R3.0, and Veeva CRM updates and bug fixes will no longer be available for Browser (Classic).

End of Support

See End of Support for a list of deprecated features, devices, and OS versions.