23R1.0 Maintenance Notes
The items listed below were added in the 23R1.0 release cycle and contain maintenance items from the 23R1.0, 23R1.1, 23R1.2, and 23R1.3 releases as they become available. Maintenance items in the Veeva application are corrections to existing functionality.
231.3.501 (August 3, 2023)
Events Management
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Classic, Lightning) |
An error occurred when adding a walk-in attendee to an event when the Attendee Automatch setting was enabled and there were a large number of accounts in the org. |
CRM-300619 CRM-300731 |
231.3.500 (July 20, 2023)
CLM
Platform |
Issue Description |
Issue Number |
---|---|---|
Online |
The Content Notes Process did not run. |
CRM-299743 |
231.3.402 (July 19, 2023)
CLM
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
Media sync did not complete for users syncing a large media library. |
CRM-299185 CRM-300103 |
231.3.401 (July 14, 2023)
CLM
Platform |
Issue Description |
Issue Number |
---|---|---|
CRM Desktop (Mac, Windows) |
When Chatter was disabled for a user in a profile-based Chatter org, the media library did not load after launching the Veeva CRM Desktop app from the browser. |
CRM-298750 |
231.3.400 (July 13, 2023)
Account Management
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Lightning) |
Right-click functionality did not work when Lightning for My Accounts users attempted to open hyperlinks referencing objects in a new tab or window. |
CRM-297559 |
Engage
Platform |
Issue Description |
Issue Number |
---|---|---|
CRM Desktop (Windows) |
When navigating to a slide with audio via gotoSlide while screensharing in an Engage meeting, the meeting audio was echoed. |
CRM-297638 |
Events Management
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Classic) |
When Alternative Hosts were removed from an event, an unexpected error message displayed. |
CRM-295042 CRM-298202 |
Browser (Lightning) |
Edits to Child Events with Engage enabled did not display correctly. |
CRM-298670 |
231.3.300 (July 6, 2023)
Call Scheduling
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Lightning) |
When users selected the Add Calendar button in Lightning for My Schedule, an error occurred. |
CRM-296575 |
iPad |
When users selected the Add Calendar button in My Schedule and authenticated with their Microsoft credentials, an error occurred. |
CRM-296844 |
Engage
Platform |
Issue Description |
Issue Number |
---|---|---|
Web |
Chat messages were stuck in sending status until the page was refreshed. |
CRM-296505 |
MyInsights
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Lightning) |
When a user used the executeSuggestionAction method to display an email template associated with a suggestion ID on the homepage, it did not work. |
CRM-295265 |
231.3.200 (June 29, 2023)
Engage
Platform |
Issue Description |
Issue Number |
---|---|---|
Android iOS Web |
When viewing the calendar to invite an HCP to a meeting, the calendar did not display pending meeting invites. |
CRM-292103 |
iPad |
Sometimes when multiple attendees joined and left an Engage meeting in quick succession, the app encountered an error. |
CRM-294907 |
Events Management
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Lightning) |
When creating a child event from the Events related list, the Parent_Event_vod field was not automatically populated. |
CRM-295212 |
MyInsights Studio
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser |
The Get Current Date and Time element was not available in the Table element value field. |
CRM-295982 |
231.3.100 (June 22, 2023)
Account Management
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Lightning) |
When configured to use Decoupled Data Change Requests and the NEW_ACCOUNT_WIZARD Veeva Setting was disabled, if a user selected the New Account button from Global Account Search, an error displayed stating the user did not have the necessary privileges to create the record. |
CRM-285251 |
Browser (Lightning) |
Users were unable to manually enter a number in the Calls per Day field when scheduling a call. |
CRM-285529 |
Browser (Lightning) |
When users modified the latitude and longitude fields of an address, the resulting DCR did not capture decimals in those values. |
CRM-290992 |
Browser (Classic, Lightning) |
If a user accessed Sphere of Influence without the required permissions, the error message was only partially translated. |
CRM-291590 |
Browser (Lightning) |
When users searched on a single character in the Location field in Global Account Search, a generic Salesforce error displayed. |
CRM-292987 |
Approved Email
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Classic, Lightning) |
In Dropped email activity records, the error message was not captured. |
CRM-290828 |
iPad |
Users with thousands of restricted words defined for Approved Email experienced slow performance when entering text in email template fields. |
CRM-291396 |
Call Reporting
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
After displaying CLM content from a unique activities group call, users could not select or deselect detail products on the call report. |
CRM-290342 |
CRM Desktop (Windows) |
When users displayed CLM content from the call report, some presentations were incorrectly restricted in the CLM library. |
CRM-293691 |
Browser (Classic, Lightning) |
When adding medical events to a medical discussion, events not associated with the call account or attendees displayed. |
CRM-290967 |
Call Sampling
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
In orgs with high numbers of Call2_vod records, Signature_Request_vod records were not immediately created when users requested a remote signature. |
CRM-289443 |
CLM
Platform |
Issue Description |
Issue Number |
---|---|---|
CRM Desktop (Mac) |
An error occurred when downloading a large number of CLM Key Messages that shared the same shared resources. |
CRM-289616 |
CRM Desktop (Windows) |
Users could not remove the account name from the CALL_INITIATED Veeva Message. |
CRM-289135 |
CRM Desktop (Windows) |
When entering Japanese text for a presentation label, selecting Enter created the label instead of selecting the kanji character. |
CRM-293311 |
iPad |
Long fields used in the Display By view in the media library were truncated. |
CRM-286285 |
Windows Tablet |
Navigating to slides in CLM presentations via the goToSlide() method took a long time. |
CRM-282813 |
iPad |
After selecting an account to create a call for an unassigned presentation in My Schedule Week View, the unassigned presentation was not removed. |
CRM-290245 |
Consent Capture
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
There was no space between paragraphs for Disclaimer text when HTML paragraph tags were used. |
CRM-282551 |
Engage
Platform |
Issue Description |
Issue Number |
---|---|---|
iOS |
When viewing the list of resources for a brand profile, long subheader text did not wrap to multiple lines. |
CRM-290753 |
Speaker app |
Users were not able to join Engage meetings. |
CRM-290104 |
Browser (Classic, Lightning) |
When the Engage Reporting Processes ran after not being run for more than 30 days, the Meetings with VExternal ID failed. |
CRM-283286 |
Events Management
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Lightning) |
Expense Attributions did not function correctly while using Lightning for Events Management. |
CRM-288086 |
Browser (Lightning) |
The Add Event Speaker button did not display correctly when the speaker previously attended an event with a long name. |
CRM-291555 |
Browser (Lightning) |
The Add Event Team Member modal in Lightning for Events Management displayed with an incorrect header. |
CRM-290716 |
Browser (Classic, Lightning) |
An error occurred when integrating with a Cvent event with a large number of attendees. |
CRM-277546 |
Browser (Classic, Lightning) |
Custom lookup EM_Event_vod fields referencing the User object displayed inactive users. |
CRM-289539 |
iPad |
The {{EventSpeaker}} token did not resolve correctly. |
CRM-287609 |
iPad |
Long record type descriptions did not display correctly when creating a new event. |
CRM-291301 |
CRM Desktop (Windows) |
Shared screens in virtual events did not display correctly to attendees. |
CRM-270210 |
MCCP
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Classic) |
When users set the Goals Edited field to true, the MCCP Process changed the field to false. |
CRM-283836 |
Medical
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Lightning) |
The Date_vod field on a Medical Insight displayed yesterday's date when created using a device where the device’s timezone was different from the user’s SFDC timezone. |
CRM-292438 |
MyInsights Studio
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser |
MyInsights Studio did not allow Deep Linking for Action_Item_vod__c. |
CRM-288799 |
Surveys
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Lightning) |
In Dismissal Surveys, long picklists resulted in some values being hidden behind the buttons at the bottom of the dialog. |
CRM-282821 |
Windows Tablet |
When users attempted to create a survey, survey templates assigned to child territories of the user’s territory were not properly displayed. |
CRM-291386 |
Sync
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
When chunking historical data for VMOCs, ContentDocument records weren’t downloaded when the Include Attachments check box was selected for the ContentDocument VMOC. |
CRM-281984 |
231.2.300 (June 8, 2023)
Events Management
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Lightning) |
Page Layouts for Event Team Members did not update correctly when the team member's role was updated. |
CRM-290246 |
231.2.200 (June 1, 2023)
Call Reporting
Platform |
Issue Description |
Issue Number |
---|---|---|
CRM Desktop (Windows) |
When the Enable_CRM_Desktop_vod Veeva Setting was enabled at multiple levels (for example, the profile level and org-wide level), an error occurred during the initial sync. |
CRM-290682 |
CLM
Platform |
Issue Description |
Issue Number |
---|---|---|
CRM Desktop (Windows) |
When restoring the media library window to the default size after maximizing it, the columns displayed incorrectly until the window was resized again. |
CRM-290435 |
CRM Desktop (Windows) |
When entering Japanese text for a presentation label, selecting Enter created the label instead of selecting the kanji character. |
CRM-289969 |
CRM Desktop (Mac) |
Presentations with more than four slides took several seconds to transition from Normal View to Presentation View. |
CRM-290362 |
CRM Desktop (Windows) |
The Hide/Show Banner option did not display in the menu from the tray when in call mode. |
CRM-290721 |
Engage
Platform |
Issue Description |
Issue Number |
---|---|---|
Android |
CRM users and HCPs were sometimes unable to access links sent via chat on certain Android devices. |
CRM-290728 |
MyInsights Studio
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser |
When a user attempted to add a Veeva message by searching for a category, only one category displayed when more should have appeared. |
CRM-290333 |
Sync
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
After updating a time field on a record, a sync error occurred and deleted the update. |
CRM-290314 |
231.2.100 (May 25, 2023)
Account Management
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Lightning) |
When users selected a My Accounts view with a large number of accounts, the view took a long time to load. |
CRM-286767 CRM-288493 |
iPad |
When users accessed the account list view on iPad while offline, the preferred address displayed for accounts without territory fields was not the Primary Address. |
CRM-289973 |
Browser (Lightning) |
After selecting and applying an option from a picklist filter to Global Account Search results, clearing the filter did not clear the selection from the picklist. | CRM-284053 |
Approved Email
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic) |
An invalid consent error displayed when some users sent an approved email. |
CRM-283390 |
iPad |
On the 9th generation iPad, the Sent Email Detail record page was truncated and the scroll bar did not display. |
CRM-283814 |
iPad |
Users experienced increased load times when attaching templates and fragments to approved emails. |
CRM-285175 |
Authentication
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
An error occurred when launching Veeva CRM with OAuth enabled. |
CRM-286501 |
Call Reporting
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When Restricting Calls by Account Record Type was enabled, the Start Media icon displayed on the child account detail page for restricted account types. |
CRM-282245 |
Browser (Classic, Lightning) |
When child accounts were enabled and users attempted to use the Save & New button to create a call report for either a child account or a person account with call location, an error occurred. |
CRM-284623 |
iPad |
When there was a translated value for the DONE_AND_NEW Veeva Message, the English value continued to display. |
CRM-288395 |
iPad |
When the Do_Not_Call_vod field was selected for an account and users attempted to schedule a call, two error messages displayed. |
CRM-286756 |
CLM
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When selecting a child account for CLM activity on a call, the Call Location ID was not stamped on the call report. |
CRM-260866 |
CRM Desktop (Windows) |
Text in PDF content did not display correctly. Users can now disable hardware acceleration for Veeva CRM Desktop on Windows from the Settings. |
CRM-278579 |
CRM Desktop (Mac) |
When selecting an account to send a web link for a presentation from the media player, the account selector did not display the recent accounts or account search. |
CRM-285042 |
Online |
Message_Activity_vod records were not being created for sending web links for websites. |
CRM-289638 |
CRM Desktop (Windows) |
When a directory was applied to the media library, applying filters did not filter the displayed presentations. |
CRM-286643 |
CRM Desktop (Mac) |
When selecting products for a custom presentation, the product dropdown menu did not display detail group products. |
CRM-288032 |
iPad | When users attempted to navigate away from a sub presentation slide before viewing it for more than 2 seconds, the 2 second requirement reset, resulting in the user not being able to navigate away from the slide. | CRM-284692 |
Events Management
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic) |
Text did not wrap correctly when previewing Approved Emails sent from an event. |
CRM-240132 |
Browser (Classic, Lightning) |
Refreshing Events Metadata did not correctly reflect removing translations of Events Management related lists. |
CRM-253060 |
Browser (Classic, Lightning) |
QR Sign-in error emails were not sent to the integration user if the integration user’s email was recently updated. |
CRM-283405 |
Browser (Classic, Lightning) iPad |
Custom Number fields in non-English locales did not correctly copy over from parent events to created child events. |
CRM-285325 |
Browser (Classic, Lightning) |
The Manage Attendees page did not load for events with 15000 attendees or more. |
CRM-253511 |
Home Page
Platform | Issue Description | Issue Number |
---|---|---|
Windows Tablet |
When viewing the list of multichannel activities from the Multichannel Activity widget, selecting the record type name of an activity displayed the account detail screen. |
CRM-284988 |
Lightning Business Apps
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Lightning) |
Errors occurred when deploying the OOTB Lightning business apps. |
CRM-289005 |
Medical Inquiries
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Lightning) |
The medical Inquiry signature setup page displayed a broken image when no image was available to display. |
CRM-287026 |
Browser (Lightning) |
When creating a medical inquiry from the Medical Inquiry tab, the disclaimer text did not display if the account was not populated |
CRM-289334 |
MC Cycle Plans
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When users accessed a Multichannel Cycle Plan on iPad, the tab labels overlapped. |
CRM-280899 |
MyInsights Studio
Platform | Issue Description | Issue Number |
---|---|---|
Online |
When a user selected the second column of a table to sort, the data was sorted based on the first column. |
CRM-278561 |
Online |
When a user selected a dropdown menu in a CDE, the data was not updated to reflect the user's selection. |
CRM-285847 |
231.1.400 (May 18, 2023)
Approved Email
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic, Lightning) |
When users accessed the Sent Email page, an error displayed indicating there was no applicable consent header for the account. |
CRM-288732 |
Engage
Platform | Issue Description | Issue Number |
---|---|---|
Web |
Attendees needed to refresh the browser to join Engage meetings if they joined before the host started the meeting. |
CRM-289524 |
MyInsights Studio
Platform | Issue Description | Issue Number |
---|---|---|
Online |
The Convert to Template button did not work. |
CRM-289047 |
231.1.300 (May 11, 2023)
Approved Email
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When only one email template was available for a user, an error occurred when the user navigated to the Send Email screen from a business account. |
CRM-288434 |
Engage
Platform | Issue Description | Issue Number |
---|---|---|
Engage HCP Server |
An error occurred when custom Apex classes tried to update user records. |
CRM-288730 |
My Schedule
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When a user did not have FLS permissions for the Account_vod field on the Medical_Event_vod object, an error occurred when navigating to the My Schedule Map View. |
CRM-286370 |
231.1.201 (May 5, 2023)
Sync
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
Some users experienced “Too many SOQL queries” errors when syncing calls. |
CRM-288927 |
231.1.200 (May 4, 2023)
Account Management
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When selecting parent accounts within Network Account Search, the names of some out-of-territory accounts did not display after the account was selected. |
CRM-286466 |
Approved Email
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When users viewed the My Profile page, custom formula fields with hyperlinks did not display. |
CRM-286516 |
Call Reporting
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
Call location processing was not listed in the activity log. |
CRM-278312 |
Browser (Classic, Lightning) |
For users with Mexican locales, the call report datetime incorrectly accounted for daylight savings time. |
CRM-286628 |
Call Sampling
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When users accepted a remote signature for a child call on a group call with unique activities enabled, a spinner displayed and the signature was not saved. |
CRM-287733 |
Browser (Classic, Lightning) |
When users received a remote signature for BRCs on a child call, then edited the call report, pull-in fields from the Address_vod object were cleared. |
CRM-286064 |
Call Scheduling
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Lightning) |
When users selected an entry in Lightning for My Schedule and the standard Calendar tab was set to Tab Hidden, a component error occurred. |
CRM-286322 |
Browser (Lightning) |
When users attempted to create or save Time Off Territory records in an org with over 50,000 Time Off Territory records, a trigger error occurred. |
CRM-287750 CRM-287754 |
CLM
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When testing website content on a simulator using iOS 16.4 or later, developers were not able to use the Safari web inspector. |
CRM-286245 |
Events Management
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Lightning) |
The Reschedule modal did not display correctly when the user scrolled with the modal open. |
CRM-249819 |
Sync
Platform | Issue Description | Issue Number |
---|---|---|
Online |
Users experienced prolonged sync times for call records. |
CRM-287121 |
231.1.100 (April 27, 2023)
Account Management
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic, Lightning) |
Users experienced a delay when they marked or unmarked product metrics checkboxes. |
CRM-275874 |
Browser (Lightning) |
An error occurred when users edited goals on the Enhanced Feedback tab. |
CRM-282942 |
Browser (Lightning) |
Account Clinical Trial records did not display on the account timeline. |
CRM-283262 |
Browser (Classic, Lightning) |
An error displayed when users updated some account records and the value in the Territory_vod field exceeded 255 characters. |
CRM-283946 |
Browser (Classic) |
When creating a parent account from a person account with a primary parent and address, selecting Copy Address replaced the person account’s primary address with the new parent accounts’ primary address. |
CRM-283312 |
Call Reporting
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic, Lightning) |
When users created a planned call from My Accounts and the Disable_Call_Location_None_vod Veeva Setting was enabled, only the Preferred_Account_vod field on the TSF record was checked for the default call location. If the Preferred_Account_vod field was not populated, the call location remained blank. |
CRM-274813 |
Browser (Classic, Lightning) |
When users attempted to open call reports they did not own, and there were multiple products on the call report the user did not have access to, an error occurred. |
CRM-279275 |
Browser (Classic, Lightning) |
When users searched for medical events from the call report, inactive medical events displayed in the search results. |
CRM-282255 |
iPad |
For users on the Safari mobile browser, options for multi-select picklists did not display on the call report. |
CRM-285721 |
CLM
Platform | Issue Description | Issue Number |
---|---|---|
iPhone |
The MEDIA_SYNC_OVERDUE message displayed to users who did not have CLM enabled. |
CRM-273490 |
CRM Desktop (Windows) |
The description, keyword, and label fields in the Properties modal were not scrollable when the text exceeded the size of the field. |
CRM-280017 |
CRM Desktop (Windows) |
When viewing a slide with a sub-presentation in Slide Show View without initiating call mode, the sub-presentation did not display every time the user navigated to the parent slide. |
CRM-283092 |
CRM Desktop (windows) |
When viewing a slide with a sub-presentation in Slide Show View after initiating call mode or Save for Later call mode, the sub-presentation displayed every time the user navigated to the parent slide. |
CRM-283161 |
Engage
Platform | Issue Description | Issue Number |
---|---|---|
Android |
When users did not have any chat threads, connections, or notifications, the Chat, Connections, and Notifications tabs displayed blank screens. |
CRM-273930 |
Events Management
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic, Lightning) |
Attendee statuses on the Speaker Selection modal did not translate correctly. |
CRM-260219 |
Browser (Classic, Lightning) |
Incorrect text wrapping caused the Add Speaker button on the Speaker Selection modal to not display correctly. |
CRM-256909 |
Browser (Classic, Lightning) |
Long Text Area fields on EM_Event_vod page layouts did not display the full width of the page even when in a section designated as a one-column section. |
CRM-263565 |
Browser (Lightning) |
When using the Inline Editing Related Records feature in Lightning for Events Management, the Cancel and Save footer obscured certain picklist values from being selected. |
CRM-282514 |
iPad |
Approved Emails sent to out of territory attendees were not sent immediately. |
CRM-283197 |
Windows Tablet |
When previewing an Approved Email template, the bottom of the template did not fully display. |
CRM-282074 |
Home Page
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When the TAB_NAV_DISPLAY Veeva Setting was populated with an inactive Veeva Message, only the Home and Options tabs displayed in CRM. |
CRM-282186 |
Medical Events
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
An validation rule error prevented medical events from being created. |
CRM-272076 |
Medical Insights
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic) |
When a user created a medical insight, the Override Lock was set to true. |
CRM-282492 |
Network Integration
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Lightning) |
Users could not create new accounts when using Network Account Search due to special characters in territory names. |
CRM-276148 |
Order Management
Platform | Issue Description | Issue Number |
---|---|---|
Windows Tablet |
When a user created an order without an HTML report with the Order_vod record type, the Report tab displayed, |
CRM-283361 |
Suggestions
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When users opened a suggestion from the Account Overview screen and HTML code was entered in the Reason_vod field, the position of the Accept and Dismiss buttons was inconsistent. |
CRM-281392 |
iPad |
When users selected Cancel from the Suggestions Feedback or Survey modal after selecting the Dismiss button for a suggestion, and then selected any suggestion, the suggestion Reason did not display. |
CRM-282539 |
Surveys
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic, Lightning) |
When users dismissed a suggestion that included an answer in Date format, the Date value was not stamped on the Survey Target or the Question Response Records. |
CRM-283675 |
Territory Feedback
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
MyInsights Visualizations did not always correctly associate with territories in Territory Feedback. |
CRM-284089 |
231.0.401 (April 28, 2023)
Engage
Platform | Issue Description | Issue Number |
---|---|---|
Web |
When accessing Vault content from a web link, the content did not display fully in the Vault Viewer. |
CRM-287994 |
231.0.400 (April 27, 2023)
Call Reporting
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic, Lightning) |
When users submitted a call report with child calls in an org with custom After Update Call2_vod triggers, the parent call report remained in Saved status. |
CRM-286241 |
CLM
Platform | Issue Description | Issue Number |
---|---|---|
Online |
After users with enhanced sync performed incremental syncs for content updates, search results did not display the correct results. |
CRM-280368 |
CRM Desktop (Windows) |
Slide notes did not display in Normal View. |
CRM-286745 |
Sync
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
Users experienced prolonged sync times. |
CRM-286546 |
231.0.300 (April 20, 2023)
Call Reporting
Platform | Issue Description | Issue Number |
---|---|---|
CRM Desktop (Windows) |
When users launched the Veeva CRM Desktop app from the desktop icon after ending a call with an HCP, the call automatically restarted with the same HCP. |
CRM-285868 |
CLM
Platform | Issue Description | Issue Number |
---|---|---|
CRM Desktop (Windows) |
Users with directories without a display order in their media libraries experienced prolonged sync times. |
CRM-285553 |
Events Management
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
The attendee reconciliation modal could be closed before errors displayed. |
CRM-272560 |
231.0.201 (April 14, 2023)
Sync
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
For some customers, the status of submitted calls was reverted back to their previous saved or planned status. |
CRM-285877 |
231.0.200 (April 13, 2023)
Approved Email
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic, Lightning) |
When sending an Approved Email to multiple recipients, changing an out of focus recipient’s email address from an invalid address to a valid address did not dismiss the invalid email address error. |
CRM-283112 |
Call Reporting
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Lightning) |
Extra space displayed around buttons on the Call page. |
CRM-283097 |
Browser (Classic, Lightning) |
Detail Groups in the Detailing Priority section did not display correctly when the page was refreshed several times. |
CRM-283631 |
CRM Desktop (Windows) |
When users selected Update Now after ending call mode in the CRM Desktop (Windows) app, the Update Now notification displayed repeatedly. For users on a version older than 231.0.200, the Update Now notification will continue to display repeatedly. |
CRM-282626 |
Browser (Classic, Lightning) |
Users were able to save and submit unique activity calls without any attendees when the –ao section signal was not in use. |
CRM-284592 |
Call Sampling
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Lightning) |
Users were unable to submit calls with BRC samples if the Account’s License was valid in any state and both the –nslns section signal and the Ship Location were used. |
CRM-283288 |
Call Scheduling
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Lightning) |
When editing a call from Lightning for My Schedule, a blank tab displayed in the browser. |
CRM-282161 |
CLM
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Lightning) |
Content Notes did not sync from a Vault that was missing language settings. |
CRM-283111 |
iPhone |
When users navigated to video content from Tile view, the video content did not play even with the CLM_ENABLE_AUTO_LAUNCH_vod Veeva Setting enabled. |
CRM-284088 |
Browser (Lightning) |
When the default call record type was defined and a user created a call for Save for Later activity, the default call record type was not selected for the user. |
CRM-283796 |
iPad | An error occurred when using Advanced Text Search for CLM presentations. | CRM-283030 |
iPad, iPhone |
When viewing the slides for a presentation, the thumbnail for slides with a sub-presentation did not display an arrow in the top right corner. |
CRM-283627 |
Cycle Plans
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic) |
If the Total_Actual_Calls_vod, Total_Planned_Calls_vod, Total_Scheduled_Calls_vod, Total_Attainment_vod, or Total_Remaining_vod field were not added to the Cycle Plan Target related list on the Cycle_Plan_vod object page layout, total rows did not display. |
CRM-283643 |
Browser (Classic) |
Newly deleted targets in the Cycle Plan Target related list did not correctly display as deleted. |
CRM-283671 |
Events Management
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic, Lightning) |
The system encountered an error during contract activation when the date format provided did not match MM/DD/YYYY format. |
CRM-283508 |
231.0.103 (April 10, 2023)
Engage
Platform | Issue Description | Issue Number |
---|---|---|
iPhone |
Attendees were unable to join Engage meetings from mobile browsers using links. |
CRM-284791 |
Sync
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When users did not have access to the Medical_Event_vod object or the Medical_Event_vod field on the Call2_vod object, an error occurred when syncing. |
CRM-284232 |
231.0.102 (April 5, 2023)
Account Management
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic) |
An error occurred when upgrading certain orgs to 231.0.100 because Patient Journey Child Relationship names did not include _vod. |
CRM-283979 |
Call Reporting
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic, Lightning) |
When recording a call, the error message Error: could not retrieve Describe Layout for Object Call2_vod__c displayed intermittently for some users. |
CRM-284155 |
231.0.101 (April 3, 2023)
Events Management
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic, Lightning), iPad |
An error occurred when creating an event while custom flows were configured. |
CRM-284050 |
231.0.100 (March 30, 2023)
Account Management
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic, Lightning) |
Product Metrics fields displayed as editable even though users did not have Edit FLS for those fields. An error displayed when users attempted to make edits. |
CRM-268805 |
Browser (Classic, Lightning) |
When users viewed the Product Metrics table with many metrics displayed, it was difficult to navigate because the column headers and first column were not fixed and there was no horizontal scroll bar. |
CRM-272954 |
iPad |
Regex validation rules did not work properly when evaluating katakana characters when users were offline. |
CRM-278939 |
Approved Email
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When a user added a business account as a recipient, and the account did not have an email address, an error displayed. |
CRM-276450 |
Browser (Classic, Lightning) |
When a user composed an email, the Object Reference token did not render. |
CRM-278304 |
iPad |
When a user attempted to save a draft of an email with more than one template open, an error displayed. |
CRM-279834 |
Call Reporting
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Lightning) |
When fields were not populated properly on a child call and a user attempted to open the call report in Printable View, an error occurred. |
CRM-245639 |
Browser (Lightning) |
When users created a key medical insight from a group call report, call attendees were incorrectly duplicated on the call report. |
CRM-274626 |
iPad |
When multichannel cycle plans were enabled and users attempted to create a call report, an error occurred. |
CRM-276973 |
Browser (Lightning) |
In the Call Discussion section of the call report, users were not able to expand multi-select picklist width to view long value names. |
CRM-277242 |
Browser (Lightning) |
Users were able to select the None option from required picklists. When users selected None, the default value for the picklist was saved to the call report. |
CRM-278317 |
iPad |
When the ENHANCED_LOOKUPS_vod Veeva Setting was not enabled, tasks could not be assigned to individual users from the call report. |
CRM-280557 |
Call Sampling
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When users scanned sample barcodes using the iPad in portrait mode, the QR code reader did not recognize the barcodes. |
CRM-275832 CRM-237043 |
iPad |
When the --nslna section signal was used on the same Call2_vod page layout as group calls with unique activities, the sample opt-in warning incorrectly displayed for user attendees. |
CRM-278180 |
CLM
Platform | Issue Description | Issue Number |
---|---|---|
CRM Desktop (Windows) |
When using advanced text search for content with CJK characters, the content notes included spaces before and after each CJK character. |
CRM-273374 |
CRM Desktop (Windows) |
Custom presentation attributes configured as field filters did not display the values correctly after sync. |
CRM-277916 |
CRM Desktop (Mac) |
Multichannel activity records were not created for preview or Save for Later activity. |
CRM-278565 |
Cycle Plans
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Lightning) |
When users attempted to access Cycle Plans with large data sets, an error displayed. |
CRM-281245 |
Engage
Platform | Issue Description | Issue Number |
---|---|---|
Engage HCP iOS |
In chat threads between previously unconnected users, the mail icon in the header did not immediately update to the user’s profile photo after becoming connected. |
CRM-282317 |
Inventory Monitoring
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
The French translation for the Inventory Monitoring Lines Related List was incorrect. |
CRM-202234 |
Key Medical Insights
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When a user selected the Title field, then the Details field, the page scrolled to the top. |
CRM-279043 |
MyInsights
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
The getSFDCSessionID() returned undefined for the instance URL. |
CRM-243367 |
Browser (Lightning) |
The HTML_Report_vod_c field on the MyInsights_Data_vod_c record populated offline but did not auto populate online when the createRecord method was used. |
CRM-278398 |
Events Management
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic, Lightning) |
An error occurred when attempting to reschedule an event with no defined end date. |
CRM-235312 |
Browser (Classic) |
Child event start and end times were not properly populated based on the parent event. |
CRM-264436 |
Browser (Lightning) |
An error occurred when editing a record related to an EM_Event_vod record. |
CRM-269369 CRM-269374 |
Browser (Classic, Lightning) |
The Notes related list of EM_Event_vod records did not sort correctly. |
CRM-271154 |
Browser (Classic, Lightning) |
EM_Event_Business_Rule_Configuration_vod records did not respect Event Format and Location Type-specific limits. |
CRM-275873 |
Browser (Lightning) |
Help text for fields did not display correctly when using Lightning for Events Management. |
CRM-279618 |
Browser (Lightning) |
The Speaker Selection modal in Lightning for Events Management did not correctly display all available filters. |
CRM-279641 |
Windows Tablet |
Address related fields automatically populated even when the Venue_vod field was not populated. |
CRM-277713 |
Network Integration
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic, Lightning) |
A scripting error occurred when large numbers of Network Field Mappings were used. |
CRM-273544 |
Sample Management
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic, Lightning) |
When users encountered a custom validation rule error message while confirming product receipt in My Samples, the sentence “Please contact your system administrator.” was appended to the error message. |
CRM-280206 |
Browser (Classic, Lightning) |
The description for the Sample_Prod_Type_Check_vod validation rule only included sample and BRC product types. |
CRM-238930 |
Surveys
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic) |
When users created a survey question from the Question tab, the Save button did not function. |
CRM-277943 |
Windows Tablet |
When a user attempted to update responses on a recurring survey target owned by an inactive user, a sync error displayed. |
CRM-278063 |
Sync
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When Veeva Settings were expired, an error occurred when automatically syncing DCR records. |
CRM-264973 |
Territory Feedback
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Lightning) |
Managers assigned to multiple field forces could not view all of their assigned field forces in Manager Feedback. |
CRM-271800 |
User Experience
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When the Contact lookup field was added to the Individual Emails related list on the Account object, values from the lookup field did not display. |
CRM-263988 |
iPad |
The picklist values for the multi-select picklist fields on the user details screen were randomly sorted. |
CRM-264623 |