About 22R3.2

This topic provides information about the Veeva CRM 22R3.2 minor release, including important dates, webinar information, and release announcements.

All dates listed are subject to change.

Dates to Remember

  • January 19, 2023 – Release Notes available
  • January 26, 2023 – Sandbox release
  • February 2, 2023 – Production release


View the presentation recording here.

Release Notes

The following items are now available:


Salesforce Spring '23 Announcement Regarding MFA Auto-Enablement

In the Spring '23 Salesforce release, Salesforce announced that MFA will be auto-enabled for users over the next several major releases. Enforcement (when MFA becomes a permanent part of the direct login experience) is now scheduled to begin with the Summer '24 release, which occurs between May and June 2024. We recommend customers start using MFA in Veeva CRM orgs before Veeva's 23R2.0 release in August. For more on MFA in Veeva CRM, see Requiring Multi-Factor Authentication for Salesforce. Information on enabling MFA in Salesforce is available here.

Salesforce Spring '23 Announcement Regarding Enhanced Domains

To comply with the latest browser and security standards, Salesforce is enabling enhanced domains on your Salesforce org’s My Domain. This update affects application and login URL formats across your org and will include the My Domain name in all URLs, making page sources consistent. This can be disabled manually if needed.

Salesforce Platform API Versions 21.0 through 30.0 Retirement

In the Spring '23 release, Salesforce is retiring Platform API versions 21.0 through 30.0 of the Salesforce Platform SOAP, REST, and Bulk APIs. Veeva CRM does not use these API versions, however, customer custom applications should be modified to consume the latest available API version if they use an API version lower than 30.0.

Enable ICU Locale Formats

In the Spring '24 release, Salesforce will automatically enable International Components for Unicode (ICU) Locale formats. Veeva CRM is compatible with the ICU Locale formats. ICU sets the international standard for these formats for all locales. The new formats provide a consistent experience across the platform and improve integration with ICU-compliant applications across the globe. The ICU formats replace Oracle’s Java 8 Development Kit (JDK8) formats. This update was first made available in Winter ’20.

Disabling Emails for Approved Notes Monitoring Results

Beginning with the 22R3.2 release, admins will no longer receive emails for Approved Notes monitoring results. Instead, admins can configure automated email alerts.

See Configuring Approved Notes for more information.

Deprecating Platform Support

The following platforms will no longer be supported after the 23R3.0 release:

After the 23R3.0 release, orgs which have not transitioned to Lightning will continue to be upgraded but Veeva CRM functionality will not be supported on the Browser (Classic) platform. Functionality is not guaranteed to work as expected on the Browser (Classic) platform after 23R3.0, and Veeva CRM updates and bug fixes will no longer be available for Browser (Classic).

End of Support

See End of Support for a list of deprecated features, devices, and OS versions.