Tracking Sync Activity

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Sync metrics can be viewed using the Sync_Tracking_vod object. Reports can be created from this object and provided to management. Whenever a user syncs, a new Sync_Tracking_vod record is created that includes the following information about the sync:

Sync tracking does not track autosync behavior.

Field	Description
Download_Processed_vod	If the data/metadata download completed without errors
Number_of_Retries_vod	Number of times the app retried syncing
Number_of_Upload_Errors_vod	Number of records that were unable to be uploaded
Number_of_Uploads_vod	Number of uploaded records
Number_of_VTrans_vod	Number of VTrans. See Sending Sync Files to Veeva for more information about VTrans.
Refresh_Mode_vod	If non-blocking sync is enabled for the user or not
Successful_Sync_vod	If the sync was a success or failure
Sync_Canceled_vod	If the sync was canceled by the user
Sync_Completed_Datetime_vod	The date and time at which the sync finished. May be empty if a non-blocking sync was manually restarted.
Sync_Duration_vod	The amount of time, in seconds, for the sync to complete. Includes the time when the app is in the background and sync is paused.
Sync_Start_Datetime_vod	The date and time at which the sync started
Sync_Type_vod	The type of sync: Incremental_Sync_vod - a sync that only downloads changes from the last sync, including incremental sync and non-blocking sync User_Full_Sync_vod - a sync that fully refresh all changes, including initial syncs and database refreshes
Upload_Processed_vod	If the data upload completed without errors
VDS_Processed_vod	If the VDS download completed without errors. This is always unchecked for orgs not configured for VDS.
Version_vod	The version of the mobile app
VInsights_Processed_vod	If the Fixed Reports/VInsights download completed without errors. This is always unchecked for orgs not configured for Fixed Reports/VInsights.