Tracking Sync Activity

  • Browser

Sync metrics can be viewed using the Sync_Tracking_vod object. Reports can be created from this object and provided to management. Whenever a user syncs, a new Sync_Tracking_vod record is created that includes the following information about the sync:

Sync tracking does not track autosync behavior.

Field

Description

Download_Processed_vod

If the data/metadata download completed without errors

Number_of_Retries_vod

Number of times the app retried syncing

Number_of_Upload_Errors_vod

Number of records that were unable to be uploaded

Number_of_Uploads_vod

Number of uploaded records

Number_of_VTrans_vod

Number of VTrans. See Sending Sync Files to Veeva for more information about VTrans.

Refresh_Mode_vod

If non-blocking sync is enabled for the user or not

Successful_Sync_vod

If the sync was a success or failure

Sync_Canceled_vod

If the sync was canceled by the user

Sync_Completed_Datetime_vod

The date and time at which the sync finished

Sync_Duration_vod

The amount of time, in seconds, for the sync to complete. Includes the time when the app is in the background and sync is paused.

Sync_Start_Datetime_vod

The date and time at which the sync started

Sync_Type_vod

The type of sync:

Upload_Processed_vod

If the data upload completed without errors

VDS_Processed_vod

If the VDS download completed without errors. This is always unchecked for orgs not configured for VDS.

Version_vod

The version of the mobile app

VInsights_Processed_vod

If the Fixed Reports/VInsights download completed without errors. This is always unchecked for orgs not configured for Fixed Reports/VInsights.