Sending Addresses to Maps

  • iPhone

To easily navigate to calls using their preferred navigation app, users can push an address from the Veeva CRM app to Google Maps, Apple Maps, or Waze by selecting Navigate from the More Actions menu. The call address is automatically populated in the user’s navigation app. If calls or events are eligible for routing, users can select the Send to Maps button to send all eligible calls and events scheduled for that day to Google Maps or Apple Maps as a route.

For example, you need to meet with an HCP shortly after a different appointment. Send the address for your upcoming meeting to Google Maps, then follow the navigation instructions to reach your destination.

Ensure initial configuration is complete to use this functionality.

Using Sending Addresses to Maps

Select Navigate from the More Actions menu to send a single address from the Veeva CRM app to Google Maps, Apple Maps, or Waze. Users need to select a default mapping app if one is not selected. When users select Navigate after selecting a default mapping app, the default app is automatically used for sending addresses to maps.

Sending a Route to Maps

An all-day Send to Maps button displays for each day in Agenda View with eligible calls or events.

Select the Send to Maps button to send all eligible calls and events scheduled for that day to Google Maps or Apple Maps as a route. Users need to select a default mapping app if one is not selected. When users send routes or addresses to maps after selecting a default mapping app, the default app is automatically used for sending routes to maps. The number of entries users can send to maps depends on the number of stops supported in their selected mapping application.

The same routing criteria apply in Agenda View as Map View. For more on routing criteria, see Routing in Map View.

Waze is not supported for sending all-day routes to maps.

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