About 25R1.0

This topic provides information about the Veeva CRM 25R1.0 major release, including important dates and release announcements.

All dates listed are subject to change.

Dates to Remember

  • April 10, 2025 – Release Notes available
  • April 17, 2025 – Sandbox Release
  • May 1, 2025 – Production Release

Release Notes

The following items are now available:

Announcements

Salesforce Workflow and Process Builder Retirement

Salesforce has announced they will stop supporting Workflow Rules and Process Builder on December 31, 2025. In the Winter '23 release, Salesforce officially retired the ability to create new Workflow Rules and Process Builder processes. This move supports the transition to Salesforce Flow.

What This Means for You:

  • Existing Automations - Any existing Workflow Rules and Process Builder processes will continue to run without disruption.
  • Support and Maintenance - Salesforce will end support and bug fixes for Workflow Rules and Process Builder on December 31, 2025. While these tools will still function, they are no longer being actively maintained.

Recommended Action - To ensure your processes remain supported and aligned with Salesforce best practices, we strongly recommend evaluating and migrating existing Workflow Rules and Process Builder logic to Salesforce Flow.

SAP Concur API Version 1 End of Life 25R1.0

The Call and Medical Event integrations with SAP Concur using API Version 1 are no longer supported in our 25R1.0 release and will not receive additional fixes or updates. Customers should review and enable SAP Concur API Version 3 to ensure ongoing support to integrations.

Updating Salesforce API Versions

With the 25R1.0 release, Veeva is updating all Apex Classes, Apex Triggers, or Visualforce Pages used in current Veeva code to the latest API version. Customers should investigate any custom code and ensure custom Apex Classes, Apex Triggers, or Visualforce Pages are also updated to at least API version 45.0.

Deprecating Unused Items in 25R1.0

The following legacy items are no longer used in Veeva CRM and are not updated or supported as of the 25R1.0 release. If you would like them removed from your org, please open a support ticket.

Name Type
ACC_TERR_ROLLUP_RPT_vod Apex Page
Account_Cycle_Plan_vod Apex Page
Account_Plan_vod Apex Trigger
Account_Summary Apex Page
ANALYTIC_ACC_ERROR_REPORT_vod Apex Page
ANALYTIC_PROD_ERR_RPT_vod Apex Page
ANALYTIC_ZIP_ERROR_RPT_vod Apex Page
Analytics Apex Page
Analytics_vod Apex Page
Assign_Territory Apex Page
Call_Report_From_Account_vod Apex Page
Contract_Edit_vod Apex Page
Contract_Line_Series_Contract_Edit_vod Apex Page
CreateSampleLots_vod Apex Page
Download_Activity_Log_Month_vod Apex Page
Download_Activity_Log_vod Apex Page
Download_Activity_Log_Week_vod Apex Page
LightningLogoVod Static Resource
LightningReadyVodController Apex Class
LightningStylesVod Static Resource
Medical_Insight_From_Account_Plan_vod Apex Page
Medical_Insight_From_Account_vod Apex Page
New_Call_vod Apex Component
Print_Sample_Receipt_vod Apex Page
sheetjs Static Resource
Sunrise_18R1_Evaluation_Install_vod Apex Page
Territory_Utilities_vod Apex Page
VEEVA_RUN_ANALYTICS_FILES_CLEAN_UP Apex Class
VeevaCrmVod Static Resource
VeevaDeleteRemoteMeetingHelper Apex Class

Salesforce is Moving to Hyperforce Infrastructure

As part of Salesforce's long-term goal to update its infrastructure, Salesforce will be moving Veeva CRM orgs to its new Hyperforce infrastructure. This move puts Salesforce applications on public cloud providers such as Amazon Web Services (AWS). See Salesforce's Hyperforce announcement. Salesforce has started identifying customer orgs and beginning mass org migrations to Hyperforce instances.

Veeva CRM does not require any special Hyperforce considerations.

Reference information is available from Salesforce:

Updating Trusted URLs for Lightning MyInsights

With the Salesforce Spring '25 release, the Adopt updated CSP directives is delivered default enabled. Customers using Lightning MyInsights must add Veeva's CDN https://*.vod309.com to their list of Trusted URLs and select the following items under CSP Directives:

  • connect-src(scripts)
  • frame-src(iframe content)
  • img-src(images)
  • style-src(stylesheets)

See the Salesforce documentation for more information.

End of Support

See End of Support for a list of deprecated features, devices, and OS versions.