25R1.0 Maintenance Notes
The items listed below were added in the 25R1.0 release cycle and contain maintenance items from the 25R1.0 release and future releases as they become available. Maintenance items in the Veeva application are corrections to existing functionality.
251.2.100 (May 22, 2025)
Account Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
| Browser | Users were able to save changes to a network-guided Account without entering a value for a required field. | CRM-336734 |
| iPad | When users edited a picklist type dynamic attribute, the label for the None option did not display. | CRM-338020 |
| Browser | When users viewed the Lightning version of My Accounts, no accounts displayed. | CRM-339414 |
| Browser, iPad | A warning message displayed in the application’s start-up log. | CRM-339547 |
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
| iPad | When users composed an email using a template long enough to require scrolling, they were unable to scroll up when the mobile device keyboard displayed. | CRM-336116 |
| iPad | When users scheduled an approved email using a template that included multiple tokens in the From Address, From Name, Reply to Address, or Reply to Name fields, those values were not populated in the sent email. | CRM-338468 |
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
| Browser | ALLOWED_CALL_RECORD_TYPES restrictions were not enforced when the Veeva Cache was cleared at the same time as users created the calls. | CRM-330751 |
| CRM Desktop (Windows) | Validation errors incorrectly displayed when saving unique activities group calls. | CRM-338571 |
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
| iPad | When sharing certain CLM presentations during a Microsoft Teams meeting, the content might not display. | CRM-293816 |
| CRM Desktop (Windows) | When users displayed CLM content during a call without applying updates to the media library, and the content contained queries for data, an error occurred. | CRM-337979 |
Events Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
| Browser | An error occurred when previewing and sending Approved Emails to Event Team Members when the template contained account specific tokens. |
CRM-332380 |
| Browser | Event calls did not correctly count towards MCCP channel activity. | CRM-336451 |
| Browser | Email templates designated for use in Automated Emails incorrectly displayed as available for selection when sending an Approved Email from an event. | CRM-336426 |
Key Medical Insights
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
| CRM Desktop (Windows) | When a Key Medical Insights was recorded offline, then synced online, the description was truncated. Instead, a warning should have been displayed as the description exceeded the allowed length and the record should not have been saved. | CRM-338675 |
My Schedule
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
| Browser | When applying bookmarked filters in My Schedule, the bottom of the accounts list was incorrectly truncated. | CRM-338467 |
| iPad, iPhone | In Agenda View, an additional day displayed for Microsoft Outlook entries with a start and end date of midnight, if the All Day check box was not selected. | CRM-338170 |
| iPad | When the call owner was in a different time zone than the user creating the call report, and the Call_Date_vod field was populated with a different day from the Call_Datetime_vod field, the call conflict warning icon displayed. | CRM-337612 |
Order Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
| Browser | After a user edited an order and group discounts were removed, the discounts were incorrectly reapplied when the order was saved. | CRM-337704 |
251.0.401 (May 15, 2025)
Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
Sometimes an error occurred while syncing, preventing the sync from completing. |
CRM-339581 |
251.0.400 (May 15, 2025)
Suggestions
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
An error occurred when scheduling a call from a suggestion when using iOS 18. |
CRM-339427 |
251.0.300 (May 8, 2025)
Engage
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When sending chat messages using the Enter key on a physical keyboard, users were able to send messages containing restricted phrases. |
CRM-339235 |
Multichannel Cycle Plans
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When the Update_MCCP_Target_vod Multichannel Setting did not exist in an org or the user running MCCP jobs did not have access to it, the MCCP job completed with an error although MCCP calculations were processed successfully. |
CRM-339375 |
251.0.200 (May 1, 2025)
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When users attempted to send draft emails to a group of recipients, the message was not sent to any recipient if errors occurred for one or more recipients. |
CRM-336847 |
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
If a Key Message shared an identical name with a CLM Key Message presented through the CRM Desktop (Windows) app, the Key Message did not display on the Browser call report until the call was saved. |
CRM-338469 |
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
CRM Desktop (Mac) |
Users with macOS Sequoia were unable to drag and drop slides into custom presentations. |
CRM-338627 |
| Browser | Slide notes were not syncing from PromoMats/MedComms to Vault CRM. | CRM-338124 |
Engage HCP
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When HCPs viewed a signature request that was then canceled by the end user, the Request Canceled modal did not display correctly. |
CRM-338977 |
Integrations
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
An error occurred when syncing expenses to SAP Concur using API Version 3 when a large number of users were synced. |
CRM-338803 |
| Browser | An error occurred when syncing expenses to SAP Concur using API Version 3 when a Concur List was mapped with multi levels containing list items sharing the same name. | CRM-338543 |
251.0.100 (April 17, 2025)
Account Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When a user accessed My Accounts, then changed the view, the app closed unexpectedly. |
CRM-337130 |
Account Plans
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When users exported Account Plans to Powerpoint, rich text fields were not properly rendered in the exported PPT file. |
CRM-336900 |
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When multiple recipients interacted with an Approved Email, the multiple activities resulted in conflicting attempts to modify the Sent Email record, and an error displayed. |
CRM-327270 |
|
Browser |
An unknown field error for abbreviation__vs or abbreviation__c was displayed on the Approved Email Admin page. |
CRM-336967 |
|
Browser, iPad |
When users attempted to capture remote signatures for BRC samples, Approved Email displayed in the Share modal. |
CRM-337713 |
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
In the Medical Discussions section of the call report, multi-select picklist text was incorrectly truncated. |
CRM-337098 |
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When retrying sync failures for invalid or inactive Vaults, Approved versions of presentations were automatically expired when their Staged versions were included in the Pending Retry records. |
CRM-335526 |
|
CRM Desktop (Windows) |
The text in PDF presentations displayed in low resolution. |
CRM-335705 |
|
CRM Desktop (Mac) |
The Product and Status columns were not populated in the media library. |
CRM-337262 |
|
CRM Desktop (Windows) |
When the text in a field was truncated, the full text did not display in a tooltip when users hovered over the field. |
CRM-337263 |
|
CRM Desktop (Windows) |
Shared resources for hidden presentations were not downloaded. |
CRM-337617 |
|
iPad |
An error occurred when selecting the Media button when the directory hierarchy was configured incorrectly. |
CRM-337708 |
Consent Capture
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When capturing opt-in consent after editing the channel value, the consent is saved as Opt-In Pending. |
CRM-337069 |
Engage
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When sending Microsoft Teams meeting invitations for group calls, the meeting URL and location did not display in the .ICS attachment of the sent emails. |
CRM-336454 |
| CRM Desktop (Windows) | Meeting hosts were unable to share content. | CRM-337497 |
Events Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser, iPad |
The Vendor_vod lookup field on the EM_Event_vod object did not function correctly when filter criteria were in place. |
CRM-337677 |
|
Browser |
An API error prevented integrating with Cvent. |
CRM-338247 |
Multichannel Cycle Plans
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
MCCP pull-in fields were not updated when the source field value was cleared. |
CRM-335793 |
Medical
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When a user selected View Details for a Documented Interest on a call report, an error displayed. |
CRM-336947 |
MyInsights
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
A table in the Market Trend, Diagnosed Patients, and Compass Prescriber Data page templates displayed an error and no data. |
CRM-335717 |
|
iPhone |
When a user opened a survey from a MyInsights page and entered question responses, their responses were not saved. |
CRM-336388 |
Order Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When a user edited an order, the payment term was updated. When the user saved the order again, the Payment Term reverted to its original value. |
CRM-336962 |
|
iPad |
When a user saved or submitted an order, the status field was blank. |
CRM-337207 |
Suggestions
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
Users were unable to dismiss suggestions with multi-picklist fields. |
CRM-336455 |
Surveys
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPhone |
If a user begins executing a survey target on the iPad or iPhone, does not submit the survey target, and then resumes survey target execution on another device, all child questions display on the survey target, even child questions that do not correspond to a selected answer choice. |
CRM-337702 |
