About 24R1.3

This topic provides information about the Veeva CRM 24R1.3 minor release, including important dates and release announcements.

All dates listed are subject to change.

Dates to Remember

  • June 13, 2024 - Maintenance notes available
  • June 20, 2024 – Sandbox release
  • June 27, 2024 – Production release

Release Notes

The 24R1.3 release does not include any new features. See the 24R1.3 maintenance notes for a list of fixes for this release:


Salesforce Email Verification Requirement

As of the Summer ‘24 release, Salesforce is enforcing their requirement that all user email addresses be verified. To learn more, see the Veeva Connect post.

CoBrowse End of Life 24R3.0

CoBrowse will be discontinued later this year in our 24R3.0 release. The CoBrowse functionality is replaced by Remote CLM and all usage has already transferred to remote CLM.

Salesforce is Moving to Hyperforce Infrastructure

As part of Salesforce's long-term goal to update its infrastructure, Salesforce will be moving Veeva CRM orgs to its new Hyperforce infrastructure. This move puts Salesforce applications on public cloud providers such as Amazon Web Services (AWS). See Salesforce's Hyperforce announcement. Salesforce has started identifying customer orgs and beginning mass org migrations to Hyperforce instances.

Veeva CRM does not require any special Hyperforce considerations.

Reference information is available from Salesforce:

Enable ICU Locale Formats

In the Spring '24 release, Salesforce will automatically enable International Components for Unicode (ICU) Locale formats. Veeva CRM is compatible with the ICU Locale formats. ICU sets the international standard for these formats for all locales. The new formats provide a consistent experience across the platform and improve integration with ICU-compliant applications across the globe. The ICU formats replace Oracle’s Java 8 Development Kit (JDK8) formats. This update was first made available in Winter ’20.

Engage Connect App Support

After 24R1, the Engage Connect app does not receive updates or new functionality. The Engage Connect app functionality is replaced by the Engage tab on CRM iPad and iPhone.

End of Support

See End of Support for a list of deprecated features, devices, and OS versions.