This topic provides information about the Veeva CRM 23R2.0 major release, including important dates and release announcements.
All dates listed are subject to change.
Dates to Remember
- July 20, 2023 – Release Notes available
- July 27, 2023 – Sandbox release
- August 10, 2023 – Production release
The following items are now available:
- What's New In 23R2.0
- User Visible and Behavior Changes for 23R2.0
- 23R2.0 Maintenance Notes
- 23R2.0 Functionality Guide
- 23R2.0 Known Issues
Browser (Classic) Will Not be Supported After the 23R3.0 Release
Online pages viewed in Browser (Classic) will no longer be supported after the 23R3.0 release. We recommend transitioning all orgs to Lightning by this time.
Browser (Classic) pages are still accessible in Browser (Lightning) and will continue to be updated with Veeva CRM functionality, unless the Browser (Classic) page is replaced by a Browser (Lightning) page.
CRM for Windows Tablet Will Not be Supported After the 23R3.0 Release
CRM for Windows Tablet will no longer be supported after the 23R3.0 release and will not receive updates or new functionality.
Salesforce Spring '24 Announcement Regarding MFA Auto-Enablement
Salesforce has announced that with their Spring '24 release, they will enable multi-factor authentication (MFA) for all direct UI logins to your Salesforce orgs. The Spring ‘24 release rolls out between January 12 and February 10, 2024. For more on MFA in Veeva CRM, see Requiring Multi-Factor Authentication for Salesforce. Information on enabling MFA in Salesforce is available here.
Enable ICU Locale Formats
In the Spring '24 release, Salesforce will automatically enable International Components for Unicode (ICU) Locale formats. Veeva CRM is compatible with the ICU Locale formats. ICU sets the international standard for these formats for all locales. The new formats provide a consistent experience across the platform and improve integration with ICU-compliant applications across the globe. The ICU formats replace Oracle’s Java 8 Development Kit (JDK8) formats. This update was first made available in Winter ’20.
End of Support
See End of Support for a list of deprecated features, devices, and OS versions.