This topic provides information about the Veeva CRM 23R1.2 minor release, including important dates and release announcements.
All dates listed are subject to change.
Dates to Remember
- May 18, 2023 – Release Notes available
- May 25, 2023 – Sandbox release
- June 1, 2023 – Production release
The following items are now available:
- What's New in 23R1.2
- User Visible and Behavior Changes for 23R1.2
- 23R1.2 Maintenance Notes
- 23R1.2 Known Issues
iPad Updates Required for Microsoft Outlook Calendar Integration
To continue using Integrating My Schedule and Microsoft Outlook Calendars, ensure users' iPads are updated to the 23R1.2 release or a later version of Veeva CRM. This ensures Microsoft Outlook and My Schedule calendars remain in sync.
Changes to the CRM Online Help Navigation Bar
Video tutorials are now located under the Reference menu. You can now access Veeva Connect from the navigation bar.
Browser (Classic) Will Not be Supported After the 23R3.0 Release
Online pages viewed in Browser (Classic) will no longer be supported after the 23R3.0 release. We recommend transitioning all orgs to Lightning by this time.
Browser (Classic) pages are still accessible in Browser (Lightning) and will continue to be updated with Veeva CRM functionality, unless the Browser (Classic) page is replaced by a Browser (Lightning) page.
CRM for Windows Tablet Will Not be Supported After the 23R3.0 Release
CRM for Windows Tablet will no longer be supported after the 23R3.0 release and will not receive updates or new functionality.
Salesforce Spring '23 Announcement Regarding MFA Auto-Enablement
In the Spring '23 Salesforce release, Salesforce announced that MFA will be auto-enabled for users over the next several major releases. Enforcement (when MFA becomes a permanent part of the direct login experience) is now scheduled to begin with the Summer '24 release, which occurs between May and June 2024. We recommend customers start using MFA in Veeva CRM orgs before Veeva's 23R2.0 release in August. For more on MFA in Veeva CRM, see Requiring Multi-Factor Authentication for Salesforce. Information on enabling MFA in Salesforce is available here.
Enable ICU Locale Formats
In the Spring '24 release, Salesforce will automatically enable International Components for Unicode (ICU) Locale formats. Veeva CRM is compatible with the ICU Locale formats. ICU sets the international standard for these formats for all locales. The new formats provide a consistent experience across the platform and improve integration with ICU-compliant applications across the globe. The ICU formats replace Oracle’s Java 8 Development Kit (JDK8) formats. This update was first made available in Winter ’20.
End of Support
See End of Support for a list of deprecated features, devices, and OS versions.