This topic provides information about the Veeva CRM 20R3 major release, including important dates, webinar information, and release announcements.
All dates listed are subject to change.
Dates to Remember
- November 19, 2020 – Release Notes available
- November 25, 2020 – Sandbox Release
- December 10, 2020 – Production Release
The US webinar was held December 3, 2020. View the recording here.
The following items are now available:
2021 Release Dates
2022 release dates can be found on the About CRM Releases page for your reference.
New IP Addresses for Approved Email
In addition to the existing four IP Addresses, Approved Email now uses the following IP addresses when sending emails:
Existing IP Addresses:
Customers who receive emails only from an allowlist of IP Addresses should update their allowlist with these addresses. See Creating a Sending Domain for more information.
Engage Browser Support
Beginning in December 2020, Windows 7 will no longer be supported for the Veeva Engage Host and CRM Engage Client Apps.
The following browsers are being retired after December 2020:
- IE 11 - Lightning only
- Edge Classic
See Salesforce Feature Retirements for a full list retirements.
End of Support
See End of Support for a list of deprecated features, devices, and OS versions.