About 20R3.1

This topic provides information about the Veeva CRM 20R3.1 minor release, including important dates, webinar information, and release announcements.

All dates listed are subject to change.

Dates to Remember

• December 17, 2020 – Release Notes available
• January 7, 2021 – Sandbox Release
• January 14, 2021 – Production Release

Webinars

The US webinar was held on January 7, 2021. View the recording here.

Release Notes

The following items are now available: 

• What's New in 20R3.1
• 20R3.1 Maintenance Notes
• 20R3.1 Functionality Guide

Announcements

iOS Suppport

As announced with 20R2.1 in September 2020, Veeva CRM supports the current iPadOS/iOS release and one prior release. With the 21R1 Veeva CRM Release, targeted for April 2021, we will require any iPadOS/iOS device to be running iOS 13 or greater. A user device running iOS 12 or earlier will not be able to upgrade to the 21R1 release and will see a notification indicating they are on an unsupported iOS version. Today, currently supported iPadOS/iOS versions are 14.x and 13.x. This applies to Veeva CRM on iPad and iPhone.

2021 Release Dates

2022 release dates can be found on the About CRM Releases page for your reference.

New IP Addresses for Approved Email

In addition to the existing four IP Addresses, Approved Email now uses the following IP addresses when sending emails:

• 69.72.38.129
• 69.72.38.253
• 69.72.38.86
• 69.72.45.19
• 69.72.45.45
• 146.20.112.28
• 146.20.112.29
• 161.38.198.122
• 161.38.198.132
• 161.38.198.50

Existing IP Addresses:

• 23.253.183.59
• 69.72.45.59
• 69.72.45.60
• 166.78.71.146

Customers who receive emails only from an allowlist of IP Addresses should update their allowlist with these addresses. See Creating a Sending Domain for more information.

End of Support

See End of Support for a list of deprecated features, devices, and OS versions.