About 20R2.3

This topic provides information about the Veeva CRM 20R2.3 minor release, including important dates, webinar information, and release announcements.

All dates listed are subject to change.

Dates to Remember

• October 29, 2020 – Release Notes available
• November 5, 2020 – Sandbox release
• November 12, 2020 – Production release

Webinars

The US webinar is scheduled for November 5, 2020 at 11 a.m. PST. Register here.

Release Notes

The following items will be available on October 29, 2020: 

• What's New in 20R2.3
• 20R2.3 Maintenance Items
• 20R2.3 Functionality Guide

Announcements

2021 Release Dates

2022 release dates can be found on the About CRM Releases page for your reference.

New IP Addresses for Approved Email

In addition to the existing four IP Addresses, Approved Email now uses the following IP addresses when sending emails:

• 69.72.38.129
• 69.72.38.253
• 69.72.38.86
• 69.72.45.19
• 69.72.45.45
• 146.20.112.28
• 146.20.112.29
• 161.38.198.122
• 161.38.198.132
• 161.38.198.50

Existing IP Addresses:

• 23.253.183.59
• 69.72.45.59
• 69.72.45.60
• 166.78.71.146

Customers who receive emails only from an allowlist of IP Addresses should update their allowlist with these addresses. See Creating a Sending Domain for more information.

Engage Browser Support

Beginning in December 2020, Windows 7 will no longer be supported for the Veeva Engage Host and CRM Engage Client Apps.

Browser Retirements

The following browsers are being retired after December 2020:

• IE 11 - Lightning only
• Edge Classic

See Salesforce Feature Retirements for a full list retirements.

End of Support

See End of Support for a list of deprecated features, devices, and OS versions.