About 20R2.2

This topic provides information about the Veeva CRM 20R2.2 minor release, including important dates, webinar information, and release announcements.

All dates listed are subject to change.

Dates to Remember

• September 24, 2020 – Release Notes available
• October 1, 2020 – Sandbox release
• October 8, 2020 – Production release

Webinars

The US webinar recording is here.

Release Notes

The following items will be available on September 24, 2020: 

• What's New in 20R2.2
• 20R2.2 Maintenance Items
• 20R2.2 Functionality Guide

Announcements

New IP Addresses for Approved Email

In addition to the existing four IP Addresses, Approved Email now uses the following IP addresses when sending emails:

• 69.72.38.129
• 69.72.38.253
• 69.72.38.86
• 69.72.45.19
• 69.72.45.45
• 146.20.112.28
• 146.20.112.29
• 161.38.198.122
• 161.38.198.132
• 161.38.198.50

Existing IP Addresses:

• 23.253.183.59
• 69.72.45.59
• 69.72.45.60
• 166.78.71.146

Customers who receive emails only from an allowlist of IP Addresses should update their allowlist with these addresses. See Creating a Sending Domain for more information.

iOS Support Policy

Beginning with iOS14, CRM on iOS mobile devices will be supported on the most current generally available iOS version and the prior historical iOS version, iOS14 and iOS13, and all minor versions in between. New iOS versions are supported on the first day Apple announces general availability.

You must upgrade to 20R2.1 before installing iOS14.

Engage Browser Support

Beginning in December 2020, Windows 7 will no longer be supported for the Veeva Engage Host and CRM Engage Client Apps.

Browser Retirements

The following browsers are being retired after December 2020:

• IE 11 - Lightning only
• Edge Classic

See Salesforce Feature Retirements for a full list retirements.

End of Support

See End of Support for a list of deprecated features, devices, and OS versions.