Submitting a Call

Through additional configuration, call report submission behavior can be enhanced or restricted, as needed:

• Limiting Call Backdating - Users can be prevented from creating or editing call reports dated too far in the past
• Limiting Past Call Submission - Users can be prevented from submitting call reports dated too far in the past
• Hiding the Submit Button Online - In order to prevent submission of duplicate calls, the Submit button can be removed entirely from call reports on Browser (Classic)
• Deleting or Archiving Calls - A single admin is allowed to delete call reports after the calls are submitted and locked