Submitting a Call

Through additional configuration, call report submission behavior can be enhanced or restricted, as needed:

  • Capturing GPS Coordinates on the Call Report - The Check-In button enables users to stamp GPS coordinates on the call report for the location where check-in was performed. In addition, GPS coordinates can be stamped on the call report when the call is submitted, a signature is captured, or CLM is shown.
  • Limiting Past Call Submission - Users can be prevented from submitting call reports dated too far in the past
  • Hiding the Submit Button Online - In order to prevent submission of duplicate calls, the Submit button can be removed entirely from call reports on Browser
  • Deleting or Archiving Calls - A single admin is allowed to delete call reports after the calls are submitted and locked