Users and Roles in Call Sampling

Call Sampling has several different types of users, each with unique roles and responsibilities:

• Admin user
• Enables Call Sampling for all other users (see Configuring Call Sampling for more information)

• End user
• Records sample disbursements
• Captures HCP signatures
• Submits call reports with samples
• Reviews and analyzes orders for accuracy and customer engagement

• HCP user
• Submits signatures for remote sampling--for example, using Engage Remote Signature Capture, Share Links, or Capturing Remote Signatures for Sampling with QR Codes
• Submits signatures for Capturing Acknowledgement of Content