What's New In 25R2.2

The CRM 25R2.2 minor release includes new features, as well as User Visible and Behavior Changes.

  • Sandbox Release - September 11, 2025
  • Production Release - September 18, 2025

Our release notes offer brief, high-level descriptions of enhancements and new features. Configuration is available by selecting the feature name. You can also find a quick overview of 25R2.2 Feature Enablement and Availability information in this release note.

New Fields and New Objects are also included.

Features

Using Engage and CRM Desktop features in a Sandbox org requires additional configuration. When a Sandbox org is created or refreshed, create a support ticket to request the configuration update. Follow the instructions here.

CLM

Using Dynamic CLM Filters on CRM Desktop (Mac, Windows)

When CRM Desktop (Mac, Windows) users filter their media libraries, the available values displayed in a filter are dependent on previously selected filters, labels, or directories. This prevents invalid filter combinations and allows end users to find presentations more efficiently.

User Visible and Behavior Changes (UVCs)

Most new functionality requires some configuration, however users are able to use the following functionality immediately. Select the thumbnail to view a larger image.

Integrations

Platform

Description

Before

After

iPad, iPhone

When a Microsoft integration is enabled in Veeva CRM, users with invalid Microsoft credentials receive reauthentication prompts on the home page.

Browser, CRM Desktop (Windows), iPad

When a user with invalid credentials attempts to start or schedule a Microsoft Teams meeting from Veeva CRM, the Microsoft sign in page displays.

25R2.2 Feature Enablement and Availability

New functionality introduced in the Veeva CRM 25R2.2 release is available:

CRM Feature Availability and Enablement

Feature

User Visible

Change

Configuration

Required

Browser

CRM Desktop

(Mac)

CRM Desktop

(Windows)

iPad

iPhone 

CLM

Using Dynamic CLM Filters on CRM Desktop (Mac, Windows)

No No*

* Parity items do not typically require configuration if you are using this functionality on another platform. In some cases, VMOCs must be enabled for the added platform.

New Objects

No new objects were added in Veeva CRM 25R2.2.

New Fields

No new fields were added in Veeva CRM 25R2.2.