Using the Sync Widget

This widget provides information to users about sync, including the following:

Whether sync is actively underway
The number of pending uploads. After a successful sync, this number is zero. This number does not include Orders.
Sync error notifications
The number of days since the most recent completed sync, based on the user's locale

The Sync Widget has a number of different states, each of which indicates the status of the sync.

Status	Description	Display
Sync is up to date	Green circle with check
Sync is active	Orange circle with spinning arrows Displays progress of records being uploaded or downloaded
Pending data needs to be synced	Orange circle with arrow OR Red circle with arrow (indicates how far past the days configured in the SYNC_WARN_INTERVAL Veeva Setting) Displays message for pending uploads
Sync errors	Red circle with exclamation point Can select the exclamation point to access the list of sync errors and take action. See Handling Sync Errors for more information. Other actions include updating the password if it expired

The date and time displayed indicates the last time an incremental sync was successful.

Users can also manually trigger sync from the widget by selecting the Sync button.