Submitting a Call with Samples

To submit a call with samples, the user must capture a Sample Card #, Sample Send Card #, or signature for the sample recipient. When a user submits a call report with samples, sample transaction or sample order transaction records are automatically created, and sample validation occurs again to ensure the account is eligible to receive samples.

  • Submitting a Call with Samples - When a user submits a call report with samples, sample transaction or sample order transaction records are automatically created. Sample validation occurs again to ensure the account is eligible to receive samples.
  • Canceling Sample Requests/BRCs - Users can cancel a submitted sample request/BRC before the shipment is sent to the HCP to help minimize the number of unwanted shipments and avoid mistakes