26R2.0 Maintenance Notes

The items listed below were added in the 26R2.0 release cycle and contain maintenance items from the 26R2.0 release and future releases as they become available. Maintenance items in the Veeva application are corrections to existing functionality.

262.0.100 | August 6, 2026

Account Management

Platform

Issue Description

Issue Number

iPad

When users created a new account using the New Record Type Wizard from an HCP account detail page, HCP accounts were not available to select in the Primary Parent field.

CRM-347887

iPad When users created an account using the New Record Type Wizard from a Health Care Professional (HCP) detail page, address information from the parent account did not pre-populate. CRM-348199

Approved Email

Platform

Issue Description

Issue Number

iPad

An error occurred where custom formatting, for example font color and size, applied to the {{customRichText}} token in the BEE Editor was lost when sending an Approved Email.

CRM-347573

Call Reporting

Platform

Issue Description

Issue Number

iPad

When users created a unique group call, pre-call notes from previous calls did not populate for attendees if the Pre-Call Notes field was placed in the Unique Person Fields section.

CRM-348649

CLM

Platform

Issue Description

Issue Number

CRM Desktop (Windows)

The Windows Desktop app closed unexpectedly during media sync due to duplicate entries in the CLM Filter Fields.

CRM-348933