26R2.0 Maintenance Notes
The items listed below were added in the 26R2.0 release cycle and contain maintenance items from the 26R2.0 release and future releases as they become available. Maintenance items in the Veeva application are corrections to existing functionality.
262.0.300 | September 10, 2026
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When a user selected a presentation on iOS 27, the presentation tile reacted to the tap and the screen flickered, but the presentation failed to open. |
CRM-349798 |
262.2.100 | September 10, 2026
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When users sent Approved Emails to recipients outside of their territory, an error occurred and emails failed to send with an invalid consent status despite valid consent records existing. |
CRM-349052 |
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
CRM Desktop (Windows) |
When users opened CLM presentations on the CRM Desktop App, a black screen displayed instead of the slide content. |
CRM-348173 |
|
Off-Platform |
When users viewed PDF key messages configured with zoom restrictions in CLM presentations, the PDF content displayed at a reduced size with black margins on the sides instead of expanding full screen. |
CRM-348614 |
Security
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When users attempted to log in using Single Sign-On (SSO) on an iPad, an error occurred stating login failed and requested they check their password, despite valid SSO credentials. |
CRM-348705 |
Surveys
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When users saved multiple survey target records sequentially for an account, subsequent survey targets failed to open and the More Actions menu displayed as blank. |
CRM-349078 |
Territory Feedback
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When users searched for accounts in Integrated Territory Feedback using full-width or half-width alphanumeric characters, search results were inconsistent across the main feedback list and the global account search screen. |
CRM-349795 |
262.0.201 | August 25, 2026
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
Selecting remote PDF links within a presentation resulted in a black screen instead of opening the document. |
CRM-349348 |
262.0.100 | August 6, 2026
Account Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When users created a new account using the New Record Type Wizard from an HCP account detail page, HCP accounts were not available to select in the Primary Parent field. |
CRM-347887 |
| iPad | When users created an account using the New Record Type Wizard from a Health Care Professional (HCP) detail page, address information from the parent account did not pre-populate. | CRM-348199 |
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
An error occurred where custom formatting, for example font color and size, applied to the {{customRichText}} token in the BEE Editor was lost when sending an Approved Email. |
CRM-347573 |
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When users created a unique group call, pre-call notes from previous calls did not populate for attendees if the Pre-Call Notes field was placed in the Unique Person Fields section. |
CRM-348649 |
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
CRM Desktop (Windows) |
The Windows Desktop app closed unexpectedly during media sync due to duplicate entries in the CLM Filter Fields. |
CRM-348933 |
