About 21R1.2

This topic provides information about the Veeva CRM 21R1.2 general release, including important dates, webinar information, and release announcements.

All dates listed are subject to change.

Dates to Remember

  • May 20, 2021 – Release Notes Available
  • May 27, 2021 – Sandbox Release
  • June 4, 2021 – Production Release


The US Webinar was held on May 27, 2021 at 11 a.m. PT. View the recording here.

Release Notes

The following items are now available: 


IE11 Support on Webclient

Due to changes in Zoom, as of March 25 2021, IE11 will no longer be supported in Veeva Engage or on the Engage Webclient.

Salesforce’s Multi-factor Authentication Requirement for February 2022

Last year, Salesforce announced that beginning February 1, 2022, they will require customers to enable multi-factor authentication (MFA) in order to access their orgs. Salesforce is now extending the MFA requirement deadline for Veeva customers until 2023. Further details with dates will be announced as they are released from Salesforce. For more information on implementing MFA, see Requiring Multi-Factor Authentication for Salesforce.

2021 Release Dates

2022 release dates can be found on the About CRM Releases page for your reference.

End of Support

See End of Support for a list of deprecated features, devices, and OS versions.