This topic provides information about the Veeva CRM 21R1.1 general release, including important dates, webinar information, and release announcements.
All dates listed are subject to change.
Dates to Remember
- April 22, 2021 – Release Notes Available
- April 29, 2021 – Sandbox Release
- May 6, 2021 – Production Release
The US Webinar was held on April 27, 2021 at 11 a.m PT. View the recording here.
The following items are now available:
IE11 Support on Webclient
Due to changes in Zoom, as of March 25 2021, IE11 will no longer be supported in Veeva Engage or on the Engage Webclient.
Salesforce’s Multi-factor Authentication Requirement for February 2022
Salesforce announced that beginning on February 1, 2022, they require customers to enable multi-factor authentication (MFA) in order to access Salesforce. MFA is available at no extra cost and continues with a commitment to provide the highest level of security for your products. See full announcement here.
Veeva CRM was reviewed and tested with Salesforce MFA enabled. Veeva CRM on Online, iOS, Windows, and WeChat platforms all support MFA without configuration changes.
Users who log in with delegated Auth using Ping Identity need to use Salesforce Authenticator. Veeva is still researching if 3rd party authenticator applications (e.g. Google Authenticator) work with MFA.
When configuring MFA, do not select the Multi-Factor Authentication for API Logins check box. Selecting this check box prevents usage of Veeva CRM and potentially impacts custom integrations with Salesforce.
2021 Release Dates
2021 release dates can be found on the About CRM Releases page for your reference.
End of Support
See End of Support for a list of deprecated features, devices, and OS versions.