20R2 Maintenance Notes
Maintenance items in the Veeva application are corrections to existing functionality.
Veeva CRM adopted new release versioning in 20R2. See the Release Versioning announcement for more information.
Account Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
The field name and field values for multichannel activities overlapped on the Account Timeline. |
CRM-200185 |
|
Browser (Classic) |
After editing an account address in the Lightning experience and selecting Save on the Edit modal, the modal closed and then reopened. |
CRM-201416 CRM-202915 |
|
Browser (Classic) |
Initial values for Dependent Picklists were set incorrectly on the New Account Wizard and Account DCR Edit screens. |
CRM-202296 |
|
iPad |
When a user did not change the default value of fields with DCR field types, default values were not included in DCR Lines. |
CRM-203997 |
|
Browser (Classic) |
After searching My Accounts and selecting an account, the Continue and Create buttons were not functional in Internet Explorer 11. |
CRM-204364 |
Approved Email
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When an email template had a long description, the Preview and Send Now buttons were misaligned on the Send Email screen. |
CRM-197144 |
|
Browser (Classic) |
Recipients could unsubscribe from emails even if the template used to send the email did not contain the unsubscribe token. |
CRM-203034 |
Approved Notes
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Online |
When a job was being processed that contained more than 100,000 new or updated records for an object, an error occurred. |
CRM-205029 |
Authentication
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When using third-party authentication with a password that is no longer valid, autosync tried to authenticate using the invalid password multiple times, locking users out of their accounts. |
CRM-202752 |
Call Sampling
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
Selecting Cancel caused the Product Information modal to close abruptly instead of sliding down. |
CRM-202282 |
|
iPad |
When a user scanned a sample, the Product Information modal automatically expanded to full screen on iOS 12. |
CRM-203714 |
Call Scheduling
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
Account searches on MySchedule returned only some of the correct results. |
CRM-203861 |
Consent Capture
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When a user did not have read FLS permission to any fields defined in the Channel_Sources_vod field on the Consent_Type_vod object, the toggle to indicate using Double Opt-In instead of a signature did not display for that channel. |
CRM-204243 |
CRM Vault Metadata
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
Connections to deleted Vaults could not be modified or removed in the CRM Vault Metadata tab. |
CRM-201912 |
Engage
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
After sharing CLM content and selecting Done, the Share Paused and Sharing Content pills displayed too high on the screen. |
CRM-199906 |
|
Browser (Classic) |
The Disable video receiving option was translated incorrectly into German. |
CRM-200658 |
|
Windows Tablet |
When an HCP changed their name in an Engage meeting, the change was not reflected when the user selected Remember this for next time. |
CRM-203033 |
|
iPad |
After a user viewed a CLM presentation in portrait mode during an Engage meeting, the Status Bar icons overlapped the items at the top of the Engage meeting screen. |
CRM-203463 |
|
Browser (Classic) |
On devices set to a non-English language, the Download on the App Store button did not display on the Engage landing page. |
CRM-203649 |
|
Browser (Classic) |
When a host started an Engage meeting, the camera was turned on automatically even when the Turn off my video when joining the meeting setting was enabled. |
CRM-203822 |
|
Browser (Classic) |
After an attendee signed and accepted a remote signature, the Signature Capture Failed message displayed. |
CRM-203967 |
|
Windows Tablet |
Auth tokens were not downloaded for sub-presentations, preventing sub-presentations from downloading. |
CRM-204761 |
|
Browser (Classic) |
Inactive users could not be removed from Engage Groups through bulk uploading. |
CRM-204786 |
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When a user searched for a partial account name during Attendee Reconciliation, some accounts did not display. |
CRM-200662 |
|
Browser (Classic) |
When multiple ad hoc sync jobs were called from the same queueable job, an error displayed indicating there were too many queueable jobs. |
CRM-202969 |
|
Browser (Classic) |
The Walk In Type field overlaid other fields on the New Walk-In screen. |
CRM-203165 |
|
iPad |
When a user opened the Sign-In Sheet from an Attendees related list, the disclaimer text was truncated. |
CRM-203169 |
|
iPad |
The Delete button displayed next to expense lines for users who did not have access to the delete button. |
CRM-203345 |
|
Browser (Classic) |
When a user selected the New Contract button, contracts with values in the selected Filter Criteria fields were visible even when the criteria was specified as empty. |
CRM-203478 |
|
Browser (Classic) |
Spaces in event names on the Event Attendee Reconciliation back navigation link were replaced with +. |
CRM-203481 |
|
iPad |
Validation rules on Expense actuals did not execute, and a spinner displayed without resolving. |
CRM-203593 |
|
iPad |
After selecting a Speaker on the Select Speaker screen, the Training Date field was not populated. |
CRM-203910 |
|
Windows Tablet |
The Add Attendee page layout displayed incorrect fields. |
CRM-203940 |
|
Browser (Classic) |
When a user attempted to view an Event Speaker’s CV in Lightning, an error occurred. |
CRM-204118 |
Medical
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When using voice dictation to input text in the Description_vod field on the Medical_Insight_vod object, there was a delay in text input. |
CRM-194164 |
|
Browser (Classic) |
When a user opened a Key Medical Insight record in a Visualforce page, the Record Type field label was not translated. |
CRM-199309 |
Medical Inquiry
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
After submitting a Medical Inquiry record, a custom field was not populated. |
CRM-204039 |
MyInsights
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
The Publish button could not be added to Lightning record screens. |
CRM-195283 |
|
Browser (Classic) |
The Progress Percent widget on the Account Plan Dashboard was not displayed correctly. |
CRM-202548 |
|
Windows Tablet |
Users could access account summaries for accounts opted out of PDRP. |
CRM-203900 |
Network Integration
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
The Customer Master Status did not update properly for rejected records. |
CRM-202708 |
|
iPad |
Fields with default values displayed as populated on the DCR page, but DCR line items were not created unless the default value was changed. |
CRM-203690 |
Order Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When a user created an order and set the order date, the Date popup closed before the user could select a delivery date. |
CRM-203628 |
|
Browser (Classic) |
Users could not edit pull-in fields that were configured as dependent picklists. |
CRM-204527 |
Other
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
The Push_Notify_APNS_Status_vod field was not updated when alerts were pushed. |
CRM-203745 |
