Testing Staged Approved Email Content

  • iPad
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Content admins can test Approved Email content with a status of Staged by sending the email to any email address. This enables content admins to thoroughly test content to ensure it displays and functions as intended before making the decision to make the content available to end users.

By default, Approved Emails sent by content admins are sent to the email address defined in the Email field of their User record.

When testing staged content, any related documents listed in the Other_Document_ID_List_vod, ISI_Document_ID_vod, PI_Document_ID_vod, or similar fields must be in an approved state in Vault. Otherwise, an error displays and the email is not sent.

Overriding Staged Content Recipients

Administrators may want to override the recipients of staged content to a single email address responsible for receiving all testing content. Admins can populate the APPROVED_EMAIL_TEST_ADDRESS_vod Approved Email custom setting to ensure all staged content sent by content admins is sent to the same address, overriding the Email field on the User object.

The following table outlines where staged Approved Email content is sent depending on settings:

APPROVED_EMAIL_TEST_ADDRESS_vod

User is an Approved Email Admin

Email is sent to

NULL

Yes

User.Email

NULL

No

Account’s Email Address

test@example.com

Yes

test@example.com

test@example.com

No

test@example.com

Changing the Test Email Address

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Content admins can quickly change the value of the APPROVED_EMAIL_TEST_ADDRESS_vod Approved Email setting from within a composed Approved Email. This enables greater flexibility when content admins test staged content while maintaining the added layer of security the custom setting provides.

To change the value of the test address, select the Change Test Email link in the email header. This immediately updates the value of the APPROVED_EMAIL_TEST_ADDRESS_vod setting.

Changing the address in this manner only works if a test email was entered in the APPROVED_EMAIL_TEST_ADDRESS_vod setting. If the setting is blank (null), users can still change the value for the current test email from the link in the header, but the test address is not saved.