20R2 Maintenance Release Notes
Maintenance items in the Veeva application are corrections to existing functionality.
Veeva CRM adopted new release versioning in 20R2. See the Release Versioning announcement for more information.
202.0.600 (September 3, 2020)
Approved Email
Platform |
Issue Description |
Issue Number |
---|---|---|
Online | Consent Receipt emails that were not immediately processed remained in Saved status. | CRM-207297 |
Consent Capture
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad | When capturing consent for an email channel using the email address on the Address object, an error sometimes occurred when scrolling to the bottom of the Manage Email Addresses popup. | CRM-207299 |
202.0.500 (August 27, 2020)
Account Management
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
Users could not correctly input Japanese Romaji characters in the Attachment description field for an account. |
CRM-206666 |
Approved Notes
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Classic) |
When a note contained an emoji, the Approved Notes Process did not complete and results did not display in Reviewer Central. |
CRM-206396 |
Call Reporting
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
When a saved call was synced, the default value for picklist fields replaced the manually selected value. |
CRM-206587 |
CLM
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
When navigating an HTML presentation with WKWebView that incurred an extra navigation callback for the URL about:blank, the loading spinner persisted after the content loaded. |
CRM-206704 |
iPad |
When transitioning between slides, content loaded slower with WKWebView than with UIWebView if the Allow Insecure Local File Access Multichannel Setting was enabled. |
CRM-203755 |
Consent Capture
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Classic) |
When multiple Multichannel Routing records existed for the same country, the incorrect email template was used for email receipts. |
CRM-206762 |
Home Page
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
Full alert text did not display when selecting the My Alerts widget. |
CRM-206342 |
Order Management
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Classic) |
When a user created or edited an order, the values in the Order Line picklist were not translated. |
CRM-205099 |
202.0.400 (August 20, 2020)
Call Reporting
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
Users were able to submit Unique Activity calls without recording a signature for samples disbursed on the call. |
CRM-206034 |
Engage
Platform |
Issue Description |
Issue Number |
---|---|---|
HCP Android |
Attendees were unable to submit Engage Experience Ratings while using a cellular connection. |
CRM-206503 |
Browser (Classic) |
Integration users needed FLS edit permission to the Remote_Meeting_vod field on the Remote_Meeting_Rating_vod object for the Rating Submitted check box to function correctly. |
CRM-205476 |
Events Management
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
When adding walk-in attendees, Korean characters did not save correctly. |
CRM-204759 |
KMI
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Classic) |
When an org had multicurrency enabled and contained translated currency code values, edited Key Medical Insight records could not be saved. The “Currency ISO Code: invalid currency Code: Euro” error message displayed. |
CRM-206003 |
Sync
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Classic) |
In some cases, the Veeva Settings cache was not retrieved properly, preventing some accounts from syncing to offline devices. |
CRM-204874 |
202.0.300 (August 13, 2020)
Account Management
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Classic) |
When creating a DCR, Child and Parent Account lookup fields on the Child Account object pointed to Child Account records instead of to Account records. |
CRM-205895 |
Call Reporting
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Classic) |
If a duplicate call record was deleted for a remote call, the Engage meeting record was deleted as well. The remaining call record then displayed an empty Remote Meeting field. |
CRM-205293 |
Call Scheduling
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Classic) |
When a call was created, or an unsaved call was updated from My Schedule and the record type of the call was changed, the page layout was not updated. |
CRM-206035 |
CLM
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
An error occurred when selecting an external link that was not prepended with HTTP/HTTPS from a PDF slide in WKWebView. |
CRM-205818 |
CoBrowse
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad Browser (Classic) Windows Tablet |
When the same CoBrowse Site was used across orgs, an error stating The Presentation Did Not Occur sometimes displayed after submitting the CoBrowse call, depending on the org controlling the metadata cache. |
CRM-201184 |
Contracts
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Classic) |
Users could edit and delete an already activated or signed Contract Partner record from the Contract Partner related list of the Contract record. |
CRM-204095 |
Engage
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
Hosts were unable to use Bluetooth headsets during an Engage meeting. |
CRM-205816 |
202.0.200 (August 6, 2020)
Approved Email
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
Emails sent to out-of-territory attendees of an event fail with an Invalid Consent error. |
CRM-205553 |
Browser (Classic) |
If a user did not have FLS to the Entity_Reference_Id_vod field on the Sent_Email_vod object, recipient lists did not load when sending an email for an event. |
CRM-205560 |
Approved Notes
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic) |
If the text in the monitored field contained a \ character, the Approved Notes process did not complete. |
CRM-204289 |
CLM
Platform | Issue Description | Issue Number |
---|---|---|
Windows Tablet |
When a CLM presentation contained a sub-presentation marked as Hidden, the presentation did not display as available for selection when launching CLM media from a call. |
CRM-205112 |
iPad |
When a user navigated through a presentation from a PDF slide to an image slide and then to an HTML slide in that order, a black screen displayed instead of the HTML slide. |
CRM-205697 |
Consent Capture
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic) |
When the default consent for CLM was defined using Multichannel Settings, consent lines for the CLM consent type displayed as opted out by default on the Consent Capture screen. |
CRM-205661 |
Contracts
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic) |
Activated and Signed Contract Partners could still be edited. |
CRM-204095 |
Browser (Classic) |
When a Contract Line was created from a Contract Template, field values did not display correctly in languages using a decimal comma. |
CRM-204536 |
Fixed Reports
Platform | Issue Description | Issue Number |
---|---|---|
Browser (Classic) |
The restore link did not display if files had different names using the same data map template. |
CRM-205306 |
General
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
Users could not attach photos to calls in iOS 12.8 or older. |
CRM-205297 |
Medical Inquiries
Platform | Issue Description | Issue Number |
---|---|---|
iPad |
When a Medical Inquiry was created from a previously saved Call, email receipts were sometimes received without a signature or signature date. |
CRM-205516 |
202.0.1 (July 30, 2020 - sandbox orgs only)
Approved Email
Platform | Issue Description | Issue Number |
---|---|---|
iPad | When in test mode, test emails were sent to the Account's email address instead of the test email address. | CRM-205629 |