Veeva CRM Minor Release Notes – 201.9.0
The items listed below were added in 201.9.0.
Features
Features are new functionality in the Veeva application.
Capturing Remote Signatures for Sampling in Engage (Available 04/17/2020)
Remote signature capture allows for sampling from Engage meetings. Users can sample BRCs via the call report and capture a signature while in the Engage meeting. This extends the user’s ability to provide samples to HCPs without needing a face-to-face meeting.
User Visible and Behavior Changes
Most new features require some configuration, however users are able to view the following changes immediately:
- iPhone, iPad: iOS Universal Links are now supported. Due to this, when an attendee selects a join URL for an Engage meeting and has already installed the HCP Engage app, the app immediately opens with the appropriate Meeting ID.
- iPad: When an attendee selects an Engage meeting or Webinar join link without the iOS HCP app installed, a new onboarding page displays giving them the option of either installing the app or joining the meeting via the Web Client.
- Online: Hosts using the CRM Engage Media Library can now resize the application window to display more presentations at once (Available 04/17/2020)
- Online: Hosts using the CRM Engage Media Library can now search using a presentation’s name from the list view (Available 04/17/2020)
- Online: Hosts using the CRM Engage Media Library can now use the Filter (
) button to filter the list of available presentations by Product and Status (Available 04/17/2020)
Maintenance Items
Maintenance items in the Veeva application are corrections to existing functionality.
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When previewing email fragments for Events Management email templates in the browser, a blank page displayed. |
CRM-196281 |
|
iPad |
Users could not add fragments to an email template using the launchApprovedEmail JavaScript function. |
CRM-196649 CRM-196632 |
|
iPad |
After sending Approved Email invitations, accounts with the same name but different email addresses were not counted uniquely. |
CRM-196308 |
Approved Notes
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser (Classic) |
The Total Notes and Total Flagged Notes metrics in Reviewer Central did not display the correct values. |
CRM-195822 |
|
Browser (Classic) |
When viewing notes in Reviewer Central, long text in the comments field decreased the width of the other field columns. |
CRM-195780 |
|
Browser (Classic) |
After saving feedback for a note, the Reviewer Central page refreshed and rearranged the order of the notes. |
CRM-196535 |
|
Browser (Classic) |
After saving feedback for a note, the Status filter in Reviewer Central reset. |
CRM-195786 |
|
Browser (Classic) |
Flagged notes did not display in Reviewer Central. |
CRM-196740 |
|
Browser (Classic) |
Editing the date range did not recalculate the value for Average Violations per Note. |
CRM-196251 |
|
Browser (Classic) |
Approved notes with HTML were formatted incorrectly in Reviewer Central. |
CRM-196345 CRM-196296 |
|
Browser (Classic) |
The Date column in Reviewer Central did not display in the user’s time zone. |
CRM-195833 |
|
Browser (Classic) |
An error did not occur when a duplicate monitored phrase was created under the same monitoring rule. |
CRM-195722 |
|
Browser (Classic) |
When multiple notes on the same record were flagged, after saving feedback for one of the notes, the status and comments did not display in Reviewer Central. |
CRM-196260 |
|
Browser (Classic) |
The status filter in Reviewer Central did not display the number of notes for each status. |
CRM-195826 |
Authentication
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPhone |
After installing the Veeva CRM app and signing in to sync for the first time, users had to select the Sign In button to sign into the app. |
CRM-195995 |
Call Objectives
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser (Classic) |
An error occurred when retrying the sync of a submitted call with recurring call objectives for users with ENABLE_SAMPLES_ON_SIGN_SAVE set to True. |
CRM-194873 |
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When enhanced sync is enabled for calls, an error occurred when deleting a call with a remote meeting. |
CRM-196498 |
|
iPad |
Users were able to create duplicate attendees on a group call with newly created accounts. |
CRM-188044 |
| Online | The description for the REMOTE_SIGNATURE_ENGAGE_vod Veeva Message was updated to add the word “label.” | CRM-197076 |
Call Sampling
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
Some requests from the HCP app, for example, Accept Signature or Cancel Signature, were not delivered to the Rep. | CRM-197159 |
|
Browser (Classic) |
The page styling was incorrect when creating or updating a content acknowledgment record in the Lightning Experience. |
CRM-195077 |
Engage
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
After starting a remote meeting, the End Meeting button label did not display fully when the iOS Display & Brightness setting was set to Bold Text. |
CRM-196733 CRM-196808 |
| iPad | Just after recording a call, the Account Detail screen displayed, and an error occurred. | CRM-196832 |
|
Browser (Classic) |
The incorrect time zone displayed in the meeting information. |
CRM-196230 |
| Online | Attendees using IE 11 who had CJK characters in their names could not join a meeting. | CRM-197247 |
| Online | Google Chrome was occasionally unresponsive during bulk updates. | CRM-196110 |
|
iPad |
The Start button for remote meetings did not display fully when the iOS Display & Brightness setting was set to Bold Text. |
CRM-195462 |
|
Android |
When users shared content or shared their screens in a remote meeting, their camera automatically turned off. |
CRM-195280 |
|
Windows Tablet |
Online hosts using the CRM Engage app could not share WPS Office content. |
CRM-195410 |
|
Windows Tablet |
Content displayed in the CRM Engage app did not display correctly when trying to make a cross origin file request. |
CRM-196283 |
|
Windows Tablet |
In the CRM Engage app, when downloading all media to share during a remote meeting, an error occurred after attempting to re-download a presentation while other content was still downloading. |
CRM-193279 |
|
Windows Tablet |
An error occurred in the CRM Engage app, when a user started a meeting while still attending an existing meeting several times. |
CRM-196631 |
|
Windows Tablet |
An error occurred in the CRM Engage app when using the gotoSlide JavaScript function. |
CRM-196562 |
| Windows | The CLM player loaded with only the shared resources for the current presentation, preventing slides shared from other presentations from fully loading. | CRM-197256 |
|
iPad |
An error occurred after selecting an attendee from the Attendees tab during a remote meeting with iOS13. |
CRM-196662 CRM-196046 CRM-196692 CRM-196539 |
|
Windows Tablet |
An error occurred in the CRM Engage app after selecting the Share button for a user with a large content library. |
CRM-195567 |
|
iPad |
An error occurred when a user deleted a remote meeting call without having delete permissions to the Remote_Meeting_vod object . |
CRM-196674 |
|
Windows Tablet |
The Zoom webinar details displayed when the speaker’s camera was disabled during an Engage Webinar. |
CRM-196404 |
Engage for Portals
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Multichannel |
Sometimes, an error occurred when syncing content with a lot of slides from Vault in the Engage Metadata Administration tab. |
CRM-195884 |
Events Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
After an attendee signed into an event, the attendee displayed twice on the Sign In Summary modal. |
CRM-196751 |
|
Browser (Classic) |
The label for QR Sign In Sync Alert History in the QR Sign In Administration tab was incorrect. |
CRM-196422 |
|
iPad iPhone |
Validation errors did not display the recipient's full name. |
CRM-196781 |
|
Browser (Classic) |
An error occurred after selecting the Retry button in the Review Details modal in QR Sign In Sync Alert History. |
CRM-196421 |
|
Browser (Classic) |
After generating the sign-in sheet, the speaker names displayed incorrectly. |
CRM-195700 |
|
Browser (Classic) |
Blank values displayed in the sign-in sheet. |
CRM-196532 |
Home Page
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When the iOS Display & Brightness setting was set to Bold Text, the Sync button did not display fully. |
CRM-196066 |
MyInsights
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPhone |
The KOL HTML Summary Profile visualization did not display. |
CRM-196041 |
Network Integration
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser (Classic) |
When creating an address DCR in an org with multiple countries, the Country field was populated with the incorrect value. |
CRM-196313 |
|
Browser (Classic) |
When a user did not have edit permissions to the Account field Country_vod and the Country_vod custom object, an error occurred after selecting the Edit Address DCR button in a Lightning org. |
CRM-196474 |
Sample Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser (Classic) |
In an org with a My Domain URL with capital letters, an error occurred after confirming receipt of a sample transaction. |
CRM-194905 |
Sync
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Tablet |
Users were not able to sync VMobile tablets. |
CRM-195225 |
