26R1.0 Maintenance Notes

The items listed below were added in the 26R1.0 release cycle and contain maintenance items from the 26R1.0 release and future releases as they become available. Maintenance items in the Veeva application are corrections to existing functionality.

261.2.100 (May 21, 2026)

CLM

Platform

Issue Description

Issue Number

CRM Desktop (Windows)

An error occurred when users attempted to share a web link for a CLM presentation.

CRM-347315

Engage

Platform

Issue Description

Issue Number

iPad

A sync error when users attempted to schedule an Engage meeting for a call associated with a child call and a network error occurred.

CRM-347133

Events Management

Platform

Issue Description

Issue Number

Browser

The Cap Remaining and Total Payment values displayed incorrect currency conversions on the New Contract page.

CRM-347148

General

Platform

Issue Description

Issue Number

iPad

When users entered Japanese, Chinese, or Korean characters into the search bar on the Documents tab, the search bar and the listed documents stopped displaying.

CRM-346844

My Schedule

Platform

Issue Description

Issue Number

Browser

When a user performed a reset of their Outlook integration, calendar events were not pushed from My Schedule to Outlook.

CRM-346846

MyInsights

Platform

Issue Description

Issue Number

iPad

When a user attempted to open a CLM presentation from a MyInsights visualization, an error occurred or the presentation displayed a blank page. 

CRM-346096

261.0.202 (May 11, 2026)

Call Reporting

Platform

Issue Description

Issue Number

iPad

When users attempted to create or edit a call from the My Accounts or My Schedule pages, an error occurred if they did not have permission for the Call_Datetime_vod field on the Call2_vod object.

CRM-347564

261.0.201 (May 6, 2026)

General

Platform

Issue Description

Issue Number

Infrastructure

There were minor changes to the Veeva CRM application to support Salesforce's mandatory security requirements. See Salesforce documentation for more information.

CRM-347226

261.0.101 (April 21, 2026)

Events Management

Platform

Issue Description

Issue Number

Browser

When attendees signed in to an event via QR code, there was a significant delay in saving the signature to Veeva CRM.

CRM-347146

261.0.100 (April 16, 2026)

Account Management

Platform

Issue Description

Issue Number

iPad

When users created an account using the New Record Type Wizard from a Person Account detail page, the Person Account was incorrectly set as the Primary Parent by default.

CRM-344911

Browser

When users edited an account using the Edit_Account_vod button, dependent fields marked as required on the page layout remained mandatory even when the controlling field was empty or null.

CRM-345882

Browser

When users navigated through the New Account Wizard with account preview enabled, the Cancel button at the bottom of the optional fields page was unavailable.

CRM-346485

Approved Email

Platform

Issue Description

Issue Number

Browser

When users searched for recipients in the Approved Email Add Recipient modal, names containing an apostrophe failed to return any results.

CRM-346768

Call Reporting

Platform

Issue Description

Issue Number

Browser

When users submitted a call that included a new contact created via the New Contact button, the Attendee_Type_vod field on the resulting child call record remained blank.

CRM-344157

iPad

When users attempted to save or submit a call with multiple expense lines, the application occasionally displayed an Invalid Number Format error.

CRM-346343

Call Sampling

Platform

Issue Description

Issue Number

iPad

When users submitted a unique activities group call with samples, sample lot quantity did not update on the user’s device until an incremental sync was performed.

CRM-342700

CRM-346804

CLM

Platform

Issue Description

Issue Number

CRM Desktop (Windows)

When users applied multi-select picklist filters to the media library, presentations with values that were partial matches or substrings of the filter criteria were incorrectly displayed.

CRM-345071

Events Management

Platform

Issue Description

Issue Number

Browser

When a user accessed the QR sign-in page using the Google Chrome browser and used the built-in automatic translation feature, the attendee search did not return any results.

CRM-346623

MyInsights

Platform

Issue Description

Issue Number

Browser

When a user attempted to use a voice-based AI assistant within MyInsights visualizations, the microphone failed to activate.

CRM-346834

Browser

When a user attempted to view MyInsights visualizations within a sandbox org, the reports failed to load and displayed a session expired or invalid error. 

CRM-347070

Order Management

Platform

Issue Description

Issue Number

iPad

When a user attempted to create an order while in mass entry mode, cross-product limit rules failed to prevent the saving or submission of the orde

CRM-346822