25R3.0 Maintenance Notes

iPad

When users on iPad imported a new account via Network Account Search (NAS) and immediately attempted to submit a Data Change Request (DCR), the DCR notes window did not display and the request was not created.

CRM Desktop (Windows)

When users edited a call report launched from a Medical Event, an Account Not Found error message displayed even though the call was correctly associated with an attendee. 

CRM Desktop (Windows)

When users edited a call report launched from a Medical Event, an Account Not Found error message displayed even though the call was correctly associated with an attendee. 

CRM Desktop (Windows)

When users viewed a child call record from a Unique Activity group call, the sample status icon failed to display for attendees with an invalid license status.

iPad

Users were unable to zoom in correctly on image or PDF slides.

CRM Desktop (Windows)

Participant URLs were generated for user attendees.

Browser

An error occurred when users with the English (Philippines) locale attempted to create a child event from an existing event with start time and end time populated. 

iPad

When a user created a Documented Interest and selected a value from the Interest Category picklist, the field was populated with a value that did not match what was selected.

iPad

When a user changed the sorting of the account list to the hospital or location field, then navigated to a different screen, the list of accounts disappeared and displayed empty when the user returned to the scheduler view.

iPad

When a user accessed a report that redirected to an external page, the bottom portion of the content was vertically cropped and hidden behind the application's navigation bar. This forced the user to scroll to view the full content even though the external page could not detect the restricted visible area.

Browser

When a user searched for an out-of-territory account and added it as a target on the Territory Feedback dashboard, a Metric Highlight Error displayed stating that a color value was invalid. The dashboard failed to render specific account details for the newly added target, resulting in error messages across the report metrics until the user exited and re-entered the feedback module.

iPad

A sync error occurs when adding accounts from Network Account Search.

Browser

When a user created an order with a detail-type product with multiple delivery rules for the same product brand associated with different price books of no priority level or the same priority level, the delivery period rule did not run and a conflict warning did not display. 

Browser

When the SAMPLES_MGMT;;CONFIRM button label did not load from the Veeva Message cache, the Confirm button did not display on the My Samples page.

iPad

After actioning a suggestion from the suggestion detail page and returning to the detail page, the Dismiss and Mark as Complete buttons were still available.

iPad

When users selected the Go Online action to access Stakeholder Navigator, they were unable to create affiliations.

Browser

When users attempted to publish campaign activities containing more than 200 Campaign Job History records, the Approved Email process failed.

Browser, iPad

When users with the English (Netherlands) locale created an event, the Start Time and End Time fields did not save correctly.

CRM Desktop (Windows)

When the Training field a Multichannel Activity record was not populated, an error occurred when users tried to share a web link for a CLM presentation.

iPad

With Salesforce’s new policy about device authentication for SSO logins, Veeva’s legacy IP range (75.0.0.0 to 77.0.0.0) will be removed to mitigate users being prompted for device activation due to org-wide IP ranges.

Browser

When viewing an account timeline, an error occurred when selecting the Previous 3 Months button.

iPad

An error occurred when adding an account to a territory via Global Account Search.

iPad

Users were unable to schedule emails to send after 11:00 AM UTC on December 31, 2025.

CRM Desktop (Windows)

Browser

When a user's locale and language did not match, a datetime error occurred after adding a documented interest to a call and saving or submitting the call.

CRM Desktop (Windows)

An error occurred when sharing CLM content.

Browser

When navigating between the My Accounts, Events, and Lightning for My Schedule tabs, Lightning for My Schedule did not load correctly.

Browser

Translations to Bulgarian were incorrect when using tokens in Zoom meeting invites. 

Browser

When users searched for child account attendees from the call report, search results displayed only the matching primary parent child account, rather than displaying all matching child accounts.

CRM Desktop (MacOS)

After changing the language on the device, the Menu Bar displayed incorrectly.

Browser

Sometimes Concur Sync succeeded, but the logs displayed Completed with Warnings incorrectly on the Concur Sync Administration tab.

Browser

An error occurred when viewing  the Engage Connect Process Administration tab for admins with certain locales.

Browser

When an event speaker's utilization count exceeded 99, the system failed to update the speaker record.

Browser

Single quotes in user input fields were not escaped.

Browser

When a user created a Documented Interest, the Fulfillment Date displayed before saving was one day later than the date actually saved on the final record. 

iPad

Users were unable to add files from OneDrive as attachments to events.

iPad

When the Microsoft Outlook calendar is integrated with My Schedule, an error occurred when syncing with users who have access to over 200,000 external event records.

Browser

When approving feedback for a top-level territory, the Approve or reject all pending challenges pop-up did not display when a child territory did not have any pending challenges