25R3.0 Maintenance Notes

The items listed below were added in the 25R3.0 release cycle and contain maintenance items from the 25R3.0 release and future releases as they become available. Maintenance items in the Veeva application are corrections to existing functionality.

253.0.100 (November 20, 2025)

Approved Email

Platform

Issue Description

Issue Number

Browser

When the Approved Email process completed, the email notification confirming the job's status was intermittently not sent to administrators.

CRM-343722

Browser

When users sent Approved Emails to recipients with internationalized (non-ASCII) domain names, the application failed to create Email Activity records.

CRM-343989

Call Reporting

Platform

Issue Description

Issue Number

Browser

When users searched for child account attendees from the call report, search results displayed only the matching primary parent child account, rather than displaying all matching child accounts.

CRM-338320, CRM-336081

CLM

Platform

Issue Description

Issue Number

CRM Desktop (MacOS)

After changing the language on the device, the File menu displayed incorrectly.

CRM-344673

Concur Sync

Platform

Issue Description

Issue Number

Browser

Sometimes Concur Sync succeeded, but the logs displayed Completed with Warnings incorrectly on the Concur Sync Administration tab.

CRM-344461

Engage Connect

Platform

Issue Description

Issue Number

Browser

An error occurred when viewing  the Engage Connect Process Administration tab for admins with certain locales.

CRM-344570

Events Management

Platform

Issue Description

Issue Number

Browser

When a user attempted to edit and save an Expense Header record, an Invalid Data Error message occurred and blocked the record from saving.

CRM-342922

Browser

When an event speaker's utilization count exceeded 99, the system failed to update the speaker record.

CRM-343825

General

Platform

Issue Description

Issue Number

iPad

The screen jumped when selecting a value for a picklist field.

CRM-344655

Browser

Queries failed when data contained unescaped single quotes.

CRM-343157

Medical Inquiries

Platform

Issue Description

Issue Number

Browser

When a user created a Documented Interest, the Fulfillment Date displayed before saving was one day later than the date actually saved on the final record. 

CRM-340314

Microsoft Integration

Platform

Issue Description

Issue Number

iPad

Users were unable to add files from OneDrive as attachments to events.

CRM-343959

Sync

Platform

Issue Description

Issue Number

iPad

Users were unable to add files from OneDrive as attachments to events.

CRM-343959

Territory Feedback

Platform

Issue Description

Issue Number

iPad

The Customer Test Total Targets and Customer Test Total Target Calls values in the Territory Feedback visualization were not immediately updated after editing goals for a target until the user navigated away and back to the visualization.

CRM-334050

Browser

When approving feedback for a top-level territory, the Approve or reject all pending challenges pop-up did not display when a child territory did not have any pending challenges

CRM-336627