25R2.0 Maintenance Notes
The items listed below were added in the 25R2.0 release cycle and contain maintenance items from the 25R2.0 release and future releases as they become available. Maintenance items in the Veeva application are corrections to existing functionality.
252.0.100 (July 31, 2025)
Account Management
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser |
When users navigated to an Account record that included the Cycle Plan component, the Cycle Plan information did not display. |
CRM-340053 |
Approved Email
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
When users scheduled an Approved Email that contained an email fragment, and the fragment was deleted before the email's scheduled send time, the entire email processing job would halt. This failure prevented all other scheduled emails in the organization from being sent. |
CRM-339979 |
Call Reporting
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser |
Previously selected picklist values were not retained on the call report when the picklist value was later deactivated. |
CRM-340222 |
Browser, |
Users were able to edit Unique Activities call record types when returning to a saved parent call from a child call. |
CRM-340819 |
Call Sampling
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
Users with limited internet speeds were sometimes prevented from capturing a remote signature for sampling while in an Engage meeting. |
CRM-339088 |
CRM Desktop (Windows) |
When users recorded a call with samples, and a Sample Limit template was in use, the Sample Limit Remaining Quantity was not reflected on future calls until the user performed a database refresh. |
CRM-339805 |
CLM
Platform |
Issue Description |
Issue Number |
---|---|---|
CRM Desktop (Windows) |
When users were signed into a non-Veeva org and attempted to sign into the Veeva CRM Desktop app, users were not notified that the non-Veeva org credentials were used. |
CRM-337258 |
CRM Desktop (Windows) |
Users were able to display PDF content containing two-page spreads. |
CRM-340006 |
CRM Desktop (Windows) |
When displaying interactive content, buttons linked to external websites did not work. |
CRM-340988 |
CRM Desktop (Windows) |
When hovering over truncated filter names in the media library, the full text of the name did not display in a tooltip. |
CRM-341581 |
Browser |
After updating an auto-published PPTX document with slide notes in Vault without versioning and syncing to CRM, the slide notes were removed from the key messages in CRM. |
CRM-342035 |
Consent Capture
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
When capturing consent using confirmation emails was configured, consent receipts were not sent after capturing consent using any method. |
CRM-340902 |
Events Management
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
When a user viewed an event record on an iPad, the records in the Event History and other related lists did not sort correctly according to the configured page layout configuration. |
CRM-337971 |
Home Page
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
After adding out-of-territory accounts to a territory via Global Account Search, the accounts displayed as dropped. |
CRM-340143 |
iPad |
The More tab label was not translated correctly. |
CRM-341600 |
Integrations
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser, iPad, iPhone |
Users could not reauthenticate their Microsoft credentials from My Schedule. |
CRM-338698 |
MyInsights
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser |
When a user viewed the Action Items widget on the Account Plan My Insights page, a column header labeled "Description" incorrectly displayed the Account name instead of the actual action item description. |
CRM-340356 |
My Schedule
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
When users navigated to an Account Detail page from My Schedule, then attempted to schedule a call from a Call Suggestion for the account, a blank scheduling page displayed. |
CRM-337882 |