23R3.0 Maintenance Notes

The items listed below were added in the 23R3.0 release cycle and contain maintenance items from the 23R3.0, 23R3.1, 23R3.2, and 23R3.3 releases as they become available. Maintenance items in the Veeva application are corrections to existing functionality.

233.0.101 (November 21, 2023)

Call Reporting

Platform

Issue Description

Issue Number

Browser (Classic)

Admins were not able to view call records when the Expense_Amount_vod field was placed on the layout.

CRM-313322

233.0.100 (November 16, 2023)

Account Management

Platform

Issue Description

Issue Number

iPad

When a user viewed an account, the Detail Topic button displayed on the Ratings tab even though the user did not have access to Detail Topics functionality.

CRM-205829

Browser (Lightning)

When a user without a profile-level Approved Email Settings viewed Lightning for My Accounts, the Send Email button did not display according to the org-level default settings.

CRM-305979

Browser (Lightning)

The Apply Filter tooltip did not translate when users hovered over a filterable column in Lightning for My Accounts.

CRM-307315

Browser (Lightning)

In Lightning for My Accounts, the Schedule a Call button displayed even when the My Schedule tab was marked as Default Off.

CRM-308349

Browser (Lightning)

Views in Lightning for My Accounts did not include any results if there was a filter on an object and there was no column in the view for that object.

CRM-312268

Approved Email

Platform

Issue Description

Issue Number

iPhone

When error messages displayed on the Send Email tab, the messages were truncated.

CRM-306397

iPhone

When a user scheduled an email from the Email Tab, the alert showing the scheduled time was not translated.

CRM-306403

iPhone

Users were able to add recipients to an approved email on iPhone even though the ADD_RECIPIENTS_vod approved email setting was 0.

CRM-306608

Call Reporting

Platform

Issue Description

Issue Number

Browser

An error occurred when attempting to use the Data Loader to delete saved calls with call objectives.

CRM-306618

Call Scheduling

Platform

Issue Description

Issue Number

Browser (Lightning)

When users manually selected the scrollbar for the Account View window on the scheduler pane, the scheduler pane closed.

CRM-305103

Browser (Classic), iPad, Windows Tablet

When one-day calendar entries had a start time of midnight and an end time of midnight on the next day, the entry displayed as an all-day event for both days. 

CRM-306212

Browser (Lightning)

The current date on the main calendar was highlighted with an orange circle instead of a light blue circle.

CRM-273517

CLM

Platform

Issue Description

Issue Number

Browser (Classic)

When two consent lines for a consent type used the same channel source, selecting the toggle for one consent line toggled both.

CRM-293585

iPad

Users were unable to open external links in the embedded browser when viewing website content.

CRM-309804

CRM-310067

iPad

When filtering CLM presentations in the media library, the Undefined filter did not display.

CRM-307592

CRM Desktop (Windows)

When displaying content in Presenter View, the timer incorrectly displayed hours and minutes. The timer now displays minutes and seconds.

CRM-312775

CRM Desktop (Mac)

When displaying content in Window View, users were unable to close overlays due to the More Actions button.

CRM-308709

CRM Desktop (Mac)

When displaying content in Window View, users were unable to interact with video playback buttons due to the slide tray button.

CRM-308715

iPad

The Select Call Record Type modal displayed incorrectly.

CRM-308829

Browser (Classic, Lightning)

Content notes for advanced text search were not created for PDF content containing spaces.

CRM-310020

Engage

Platform

Issue Description

Issue Number

Browser (Lightning)

When both Engage and MS Teams were enabled and the Remote_Meeting_Type_vod field was on the Call2_vod page layout, the MS Teams labels and buttons did not display for a scheduled MS Teams call.

CRM-308392

Browser (Classic, Lightning)

The field length for the Document_Title_vod field on the Message_Activity_vod object was 100 instead of 255.

CRM-309371

Engage HCP

Duplicate records for connections between CRM users were included in the Connections report.

CRM-304542

Events Management

Platform

Issue Description

Issue Number

Platform

Issue Description

Issue Number

Browser (Classic)

Users could not save split expenses.

CRM-283299

iPad

Users could create events without populating fields marked as required.

CRM-306055

iPad

Vault documents linked to event materials did not display in the device's default browser.

CRM-309648

Browser (Lightning)

Filter buttons in the Speaker Selection modal did not display correctly on monitors of certain resolutions.

CRM-309748

Browser (Classic, Lightning)

Virtual Event Attendance reports erroneously ran when Virtual Events was not enabled.

CRM-310875

Browser (Lightning)

All attendees displayed with the Meal Opt-In column as true when adding attendees to an expense.

CRM-311743

Key Medical Insights

Platform

Issue Description

Issue Number

iPad

When a user with full keyboard access created a medical insight and entered rich text in the Description field, then updated any other field, the description text disappeared.

CRM-296774

Medical Events

Platform

Issue Description

Issue Number

iPad

Searching for a speaker to add to a medical event took a long time when using custom lookup objects.

CRM-306329

Medical Inquiry

Platform

Issue Description

Issue Number

Browser (Lightning)

When a user accepted a signature via Engage meeting and submitted a Medical Inquiry from the Engage call, they were not redirected to the call page.

CRM-308928

MyInsights

Platform

Issue Description

Issue Number

Browser (Lightning)

When a user edited an account, a components error occurred.

CRM-308308

MyInsights Studio

Platform

Issue Description

Issue Number

Browser

A user noticed a discrepancy between the number of suggestion records displayed in a MyInsights report online and offline.

CRM-303438

Browser

A user was unsuccessful when attempting to remove a deployment.

CRM-307604

My Schedule

Platform

Issue Description

Issue Number

iPad

Call and event pins in My Schedule’s Map View changed based on the user’s zoom level, and timestamps did not display until the user zoomed in to the call or event’s exact location. 

CRM-306007

Browser (Lightning)

When users with access to multiple territories opened the Account Views window in My Schedule, an error displayed.

CRM-306132

Browser (Lightning)

For Greek users, a.m. and p.m. labels on My Schedule’s Day View and Week View calendar grid were not translated correctly.

CRM-306209

iPad

When users reinstalled the Veeva CRM app, their default Microsoft Outlook calendar was deselected in My Schedule.

CRM-308653

Browser (Lightning)

When there were multiple calls or calendar entries scheduled for the same date and start time, with a duration of zero, only one of the calls or entries displayed.

CRM-308694
Browser Canceled Events Management events were not removed from the Veeva CRM calendar in Microsoft Outlook. CRM-306220

Order Management

Platform

Issue Description

Issue Number

iPad

A user reported that opening the order page from CLM content took significantly longer than when opening it directly.

CRM-307938

Sample Management

Platform

Issue Description

Issue Number

iPad

Removing the Submit button from the sample inventory page layout did not remove the button from users’ sample inventory pages.

CRM-307518

Suggestions

Platform

Issue Description

Issue Number

iPhone

When a user selected the Send Email action from a suggestion in a MyInsights visualization, selected Cancel, and then selected Send Email again, the Send Email action did not work the second time.

CRM-307687

iPhone

When a user attempted to send an email message from a suggestion that included a Suggestion tag with a product, but no detail group, a message displayed "No email templates available.”

CRM-308002

Territory Feedback

Platform

Issue Description

Issue Number

Browser (Lightning)

Remove Target goal details were not returned by the getFeedbackData() process in Manager Feedback.

CRM-302781

Browser (Lightning)

Managers could not move a territory to a Feedback Complete status even when there were no outstanding Pending Challenges.

CRM-305610