23R3.0 Known Issues
Account Management
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Lightning) |
The Schedule a Call button does not display in Lightning for My Accounts when the user’s language is not English. |
CRM-314262 |
Browser (Lightning) |
Incorrect error messages display when loading large accounts in the Stakeholder Navigator. |
CRM-314331 |
Approved Email
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser (Classic, Lightning) |
An incorrect error message displays when the sender of an Approved Email selects an expired link in preview mode. |
CRM-311997 |
Browser (Classic, Lightning) |
In the Approved Email Admin Console and CLM Admin Console, error messages display in the process history tables for sub-processes, including, slide notes, content alignment, reference documents, and message templates, even when the features are not enabled and the sub-processes do not run. |
CRM-313656 |
Browser |
Content_Group_Content_vod records are not created when new documents in a Vault are synced to CRM. |
CRM-316473 |
Call Reporting
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser |
Medical Identifiers do not display underneath call attendees. |
CRM-319232 |
iPad |
Attendees with details or sample signatures can be removed from Unique Activity call reports. |
CRM-319183 |
iPad |
An error occurs when trying to delete a call attendee with a captured signature using the Deselect All button. |
CRM-319181 |
Call Sampling
Platform |
Issue Description |
Issue Number |
---|---|---|
CRM Desktop (Windows) | When users select the Copy Link method for signature capture on the high performance call report, the VExternal_ID_vod field on the Sent_Message_vod object is not populated with the shortened URL's unique identifier. | CRM-313764 |
Call Scheduling
Platform |
Issue Description |
Issue Number |
---|---|---|
Browser |
My Schedule does not load unless users have at least Read access to the Meeting_Request_vod object. |
CRM-319350 |
CLM
Platform |
Issue Description |
Issue Number |
---|---|---|
CRM Desktop (Windows) |
After applying updates to the media library, the check box for the default directory is deselected. |
CRM-314921 |
Engage
Platform |
Issue Description |
Issue Number |
---|---|---|
Android |
The notification badge count does not increase when users receive messages through Engage. |
CRM-313727 |
Engage HCP Web |
The GoToSlide() function does not function correctly in the HCP Content Player when the target slide is in a different presentation. |
CRM-316293 |
CRM Desktop (Mac) |
User attendees cannot share their screen, even when Allow Attendees to Share is selected. |
CRM-319178 |
MCCP
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
An error occurs when selecting the Edit Goals tab within an MCCP. |
CRM-319233 |
MyInsights
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
The getDataForCurrentObject and queryRecord JavaScript methods return different results for date and datetime fields. |
CRM-315811 |
Sync
Platform |
Issue Description |
Issue Number |
---|---|---|
iPad |
When users attempt to submit a call that was already submitted, a sync error occurs with the error message, 501V: Call is already submitted online. Duplicate call will be created on Submit or Incremental Sync. |
CRM-307681 |