23R3.0 Known Issues

Account Management

Platform

Issue Description

Issue Number

Browser (Lightning)

The Schedule a Call button does not display in Lightning for My Accounts when the user’s language is not English.

CRM-314262

Browser (Lightning)

Incorrect error messages display when loading large accounts in the Stakeholder Navigator.

CRM-314331

Approved Email

Platform

Issue Description

Issue Number

Browser (Classic, Lightning)

An incorrect error message displays when the sender of an Approved Email selects an expired link in preview mode.

CRM-311997

Browser (Classic, Lightning)

In the Approved Email Admin Console and CLM Admin Console, error messages display in the process history tables for sub-processes, including, slide notes, content alignment, reference documents, and message templates, even when the features are not enabled and the sub-processes do not run.

CRM-313656

Browser

Content_Group_Content_vod records are not created when new documents in a Vault are synced to CRM.

CRM-316473

Call Reporting

Platform

Issue Description

Issue Number

Browser

Medical Identifiers do not display underneath call attendees.

CRM-319232

iPad

Attendees with details or sample signatures can be removed from Unique Activity call reports.

CRM-319183

iPad

An error occurs when trying to delete a call attendee with a captured signature using the Deselect All button.

CRM-319181

Call Sampling

Platform

Issue Description

Issue Number

CRM Desktop (Windows) When users select the Copy Link method for signature capture on the high performance call report, the VExternal_ID_vod field on the Sent_Message_vod object is not populated with the shortened URL's unique identifier. CRM-313764

Call Scheduling

Platform

Issue Description

Issue Number

Browser

My Schedule does not load unless users have at least Read access to the Meeting_Request_vod object.

CRM-319350

CLM

Platform

Issue Description

Issue Number

CRM Desktop (Windows)

After applying updates to the media library, the check box for the default directory is deselected.

CRM-314921

Engage

Platform

Issue Description

Issue Number

Android

The notification badge count does not increase when users receive messages through Engage.

CRM-313727

Engage HCP Web

The GoToSlide() function does not function correctly in the HCP Content Player when the target slide is in a different presentation.

CRM-316293

CRM Desktop (Mac)

User attendees cannot share their screen, even when Allow Attendees to Share is selected.

CRM-319178

MCCP

Platform

Issue Description

Issue Number

iPad

An error occurs when selecting the Edit Goals tab within an MCCP.

CRM-319233

MyInsights

Platform

Issue Description

Issue Number

iPad

The getDataForCurrentObject and queryRecord JavaScript methods return different results for date and datetime fields.

CRM-315811

Sync

Platform

Issue Description

Issue Number

iPad

When users attempt to submit a call that was already submitted, a sync error occurs with the error message, 501V: Call is already submitted online. Duplicate call will be created on Submit or Incremental Sync.

CRM-307681