22R3 Maintenance Notes

The items listed below were added in the 22R3.0 release cycle and contain maintenance items from the 22R3.0, 22R3.2, and 22R3.3 releases as they become available. Maintenance items in the Veeva application are corrections to existing functionality.

223.0.105 (December 1, 2022)

Account Management

Platform Issue Description Issue Number

Browser (Classic, Lightning)

When creating a DCR for an address, the New Address page displayed incorrectly.

CRM-272040

Events Management

Platform Issue Description Issue Number

Browser (Classic, Lightning)

Existing Event Business Rules did not function correctly without the optional FLS permissions to the Location Type and Event Format fields on the Business Rule Configuration object for the following record types:

  • Per Attendee Attendance Limit Rules
  • Cross-Event Per Attendee Attendance Limit Rules
  • Per Event Attendance Limit Rules
  • Meal Estimates
  • Per Event Attendee Expense Limit Rule
  • Required Event Material Rules

CRM-271876

CRM-271969

iPad

When the Potential Warning modal displayed for Event Business Rules, while adding attendees to an event, the Done button displayed as a spinner even after the user exited the modal or removed all attendees.

CRM-272024

223.0.100 (November 17, 2022)

Account Management

Platform Issue Description Issue Number

Browser (Classic)

When users selected Edit DCR, dependent picklist values sometimes displayed as None.

CRM-256973

Browser (Classic, Lightning)

An UNABLE_TO_LOCK_ROW exception displayed when the Veeva_Merge Apex Class ran.

CRM-258662

Browser (Lightning)

When users accessed Global Account Search, the page loaded slowly or was unresponsive if a picklist field was added to User Filters with a very large number of picklist values..

CRM-264831

Browser (Lightning)

When users created an Implicit Filter in Global Account Search, the default picklist value could not be removed for fields with a default picklist value set.

CRM-265702

Browser (Classic, Lightning)

When users edited a child account that triggered a validation rule, the error was not translated to Japanese.

CRM-268506

Browser (Classic)

When deleting batches of Affiliations, any deletion failures caused the entire batch of deletions to fail.

CRM-253769

iPad

When users searched for accounts using the Improved Account Picker, location was displayed in table view when the Business Professional record type was not active and the Enable_account_parent_display_vod Veeva Setting was false.

CRM-270802

Approved Email

Platform Issue Description Issue Number

Browser (Classic, Lightning)

Users were able to send messages with empty subjects when the subject token value was null.

CRM-264101

iPad

When users selected more than the maximum number of email templates for an Approved Email message, an error display notifying the user that the limit was reached, but the user could continue adding templates.

CRM-270267

Authentication

Platform Issue Description Issue Number

iPad

When signing in with a custom domain, an error occurred when the domain URL contained whitespace.

CRM-267235

Call Objectives

Platform Issue Description Issue Number

Browser (Classic, Lightning)

When users deselected a call objective on a saved call report, then selected a new call objective, both call objectives were marked as completed.

CRM-269810

Call Reporting

Platform Issue Description Issue Number

iPad

When users deleted product details on the call report, some product details and product discussions did not save as expected.

CRM-247229

iPad

When there was only one picklist value for a field controlled by product discussions, the picklist defaulted to None.

CRM-260807

Browser (Lightning)

When users with a locale using military time edited the call address or date, then saved the call, the call datetime was recalculated using standard time instead of military time.

CRM-263068

iPhone

The label for the Remote Meeting button was not translated.

CRM-269814

Call Sampling

Platform Issue Description Issue Number

iPad

When users adding samples or BRCs to the call report selected both the Done button and the Done and New button at the same time, duplicate records were created.

CRM-264731

Call Scheduling

Platform Issue Description Issue Number

Browser (Classic, Lightning)

Error messages in My Schedule displayed the field API name and status code in addition to the expected error message text.

CRM-265129

CLM

Platform Issue Description Issue Number

CRM Desktop (Windows)

The Japanese translation for Quit Veeva CRM Desktop in the File menu was incorrect.

CRM-254494

CRM Desktop (Mac)

Search terms in the search bar did not clear after applying updates.

CRM-262244

CRM Desktop (Windows)

Presentation names for the last row of presentations in tile view did not display correctly.

CRM-265070

CRM Desktop (Windows)

iPad

When advanced text search returned too many results not in the user's CLM media library, no results were displayed.

CRM-266028

CRM-270327

Windows Tablet

When adding slides to a custom presentation, users could add the same slide more than once and could not delete the first slide added.

CRM-264307

Engage

Platform Issue Description Issue Number

iPad

An error occurred when attempting to share HTML based content during remote CLM.

CRM-269284

Engage Scheduling Site

HCPs could not submit Meeting Requests using a phone number beginning with 0.

CRM-264081

Engage Web Client

The meeting toolbar obscured the bottom of shared screens.

CRM-267133

Engage Scheduling Site

Certain phrases in the Engage Scheduling Site were not correctly translated in Japanese.

CRM-267415

Browser (Lightning)

When key messages were added to a call report, users were unable to request remote signatures for samples.

CRM-263579

Engage HCP

The Engage Connect chat message import integration did not include messages where the user shared a contact.

CRM-263607

Browser (Classic)

Sometimes, after an Engage meeting ended, the meeting attendees were not saved on the meeting record in CRM.

CRM-267126

Events Management

Platform Issue Description Issue Number

iPad

The filter button on the Speaker Qualification selection screen displayed even when there were no available qualifications to filter.

CRM-254368

iPad

EM_Event_Attendee_vod records were incorrectly created when users added, then quickly removed speakers from an event.

CRM-255985

iPad

Inactive addresses incorrectly displayed when creating Speaker Nominations. 

CRM-267684

Browser (Classic, Lightning)

iPad

The Lock_vod field did not set to True when an event was closed via an SFDC approval process.

CRM-266949

CRM-268870

Browser (Classic, Lightning)

An error occurred when submitting an Expense Header to Concur when the Actual amount was 0.

CRM-268023

Browser (Classic, Lightning)

When searching for Event Speakers with apostrophes in Speaker Name, they did not display in the search results.

CRM-262694

Windows Tablet

While editing EM_Event_vod records, Account lookups did not display accounts from certain territories.

CRM-265699

Windows Tablet

An error occurred when sending Approved Emails from an event when the Preview Rendering Email Template was enabled on the layout.

CRM-267377

iPad

Before entering amounts for the committed and actual fields on an expense line, the text selected in the expense type picklist field displayed incorrectly.

CRM-224582

Home Page

Platform Issue Description Issue Number

iPad

After applying filters to My Alerts and navigating away, the filters were cleared.

CRM-264303

Key Medical Insights

Platform Issue Description Issue Number

Browser (Lightning)

When users select Save and New after creating a Key Medical Insight, a new medical insight page does not open.

CRM-266060

CRM-269656

Medical Events

Platform Issue Description Issue Number

Windows Tablet

When a user added an attendee to a medical event, the primary parent name did not display.

CRM-268509

Medical Inquiries

Platform Issue Description Issue Number

Browser (Lightning)

When a user created a Medical Inquiry, a lookup search box was not aligned properly on the screen. In addition, after entering search parameters, the search results overlapped the search parameter field.

CRM-263105

Browser (Classic), iPad

A user was unable to create a Medical Inquiry Fulfillment Response with a call type other than Medical_Inquiry_Fulfillment_vod.

CRM-263839

Browser (Classic, Lightning), iPad

When a user cloned a Medical Inquiry, the new record had the current user as the owner instead of the original owner.

CRM-267515

MyInsights Studio

Platform Issue Description Issue Number

Browser (Classic)

When a user created a Filter List data element and deployed the page, the new field did not display a value.

CRM-261647

Browser (Classic)

After a user updated the Nitro metadata, the updates did not display in Studio.

CRM-261657

Browser (Classic)

When a user added a combobox field type to a page, the page could not be deployed.

CRM-262545

Order Management

Platform Issue Description Issue Number

iPad

When a user created a split delivery order, the child orders did not contain shipping information.

CRM-251268

Browser (Classic)

Users with the appropriate permissions were unable to create and view orders.

CRM-262273

Suggestions

Platform Issue Description Issue Number

Browser (Lightning)

Suggestion records did not display correctly in the Safari browser.

CRM-259962

Surveys

Platform Issue Description Issue Number

Browser (Classic, Lightning)

When users deleted a survey, the confirmation message was not translated.

CRM-264950

Sync

Platform Issue Description Issue Number

iPad

When a user had unsynced calls on their devices and their username was changed online, the unsynced calls were removed from the device.

CRM-260376