22R2 Maintenance Notes

The items listed below were added in the 22R2.0 release cycle and contain maintenance items from the 22R2.0, 22R2.1, 22R2.2, and 22R2.3 releases as they become available. Maintenance items in the Veeva application are corrections to existing functionality.

222.2.702 (November 22, 2022)

Account Management

Platform

Issue Description

Issue Number

Browser (Lightning)

After users created an account in a Lightning Console app and navigated to the new account detail page, the My Accounts page displayed a spinner.

CRM-271103

Browser (Lightning)

Selecting an account from My Accounts in a Lightning Console app refreshed all open browser tabs.

CRM-269142

Call Reporting

Platform

Issue Description

Issue Number

Browser (Classic, Lightning)

An error occurred when viewing a Printable View of a call report.

CRM-270743

CLM

Platform

Issue Description

Issue Number

CRM Desktop (Windows)

Text in PDF slides sometimes did not render correctly on a device with an Intel Iris Xe graphics card.

CRM-269254

Engage

Platform

Issue Description

Issue Number

CRM Desktop (Windows)

After ending a meeting longer than 30 minutes with the End button in the meeting window, but not ending call mode, users were unable to start another meeting.

CRM-271282

CRM-270077

222.2.701 (November 14, 2022)

Account Management

Platform

Issue Description

Issue Number

Browser (Lightning)

When viewing account detail pages, the loading performance decreased due to the large number of product metrics picklists for the Ratings and Evaluations section.

CRM-268725

222.2.700 (November 9, 2022)

Platform

Description

Before

After

Browser (Classic, Lightning)

The Meet Now button now displays on the call report in the browser when a remote meeting is not scheduled and the call is not submitted. This allows meeting hosts to quickly start Engage meetings without scheduling them in advance.

222.2.601 (November 7, 2022)

My Schedule

Platform

Issue Description

Issue Number

iPad

When viewing weekly call cycles in the Call Cycle View in My Schedule, the Week 1 call cycle displayed the total number of calls for all weeks in the cycle and the other weeks displayed 0. An error occurred when users selected a week from the call cycle dropdown menu.

CRM-270158

222.2.600 (November 3, 2022)

Call Reporting

Platform

Issue Description

Issue Number

Browser (Classic)

When users associated Save for Later CLM slides to a call with unique activities enabled, the presented slides did not display on the call report. 

CRM-265985

CLM

Platform

Issue Description

Issue Number

CRM Desktop (Windows)

The New Presentation button for custom presentations did not display in the File menu when users did not have FLS Edit to the Status_vod field on the CLM_Presentation_vod object.

CRM-265466

CRM Desktop (Windows)

For a presentation already downloaded to the device, shared key messages added to the presentation did not sync.

CRM-266459

Engage

Platform

Issue Description

Issue Number

Engage HCP

After navigating to the Chat tab on an iOS device, the No Conversation Selected message sometimes displayed instead of the user’s chat threads.

CRM-266498

222.2.502 (October 28, 2022)

Account Management

Platform

Issue Description

Issue Number

iPad

iPhone

The app quit unexpectedly when using iOS 16.1 when an account in the user’s territory included a non-Latin character at the start of the account name.

CRM-269127

 

Platform Description Before After

iPad

iPhone

A bug in Apple iOS 16.1 caused a crash when viewing the Alpha Bar in Veeva CRM. To resolve this issue, we removed the Alpha Bar from the following screens in iOS 16.1 and later:

  • Accounts
  • Approved Document
  • Attachment
  • Child Account
  • Document
  • MC Cycle Plan Target
  • Medical Event
  • Survey Target
  • User

222.2.501 (October 27, 2022)

Account Management

Platform

Issue Description

Issue Number

iPad

The app quit unexpectedly when using iPadOS 16.1 when an account in the user’s territory included a number at the start of the account name.

CRM-268959

Events Management

Platform

Issue Description

Issue Number

iPad

An error occurred when loading the Approved Email Recipient screen when an event had a very large number of Approved Email recipients.

CRM-266483

222.2.500 (October 27, 2022)

CLM

Platform

Issue Description

Issue Number

CRM Desktop (Windows)

When a user’s Salesforce session expired, an error occurred when using advanced text search.

CRM-266963

222.2.400 (October 20, 2022)

Call Reporting

Platform

Issue Description

Issue Number

Browser (Lightning)

When users interacted with the call report in a Lightning Console app, a new Lightning console sub-tab launched for each action users selected.

CRM-264880

CLM

Platform

Issue Description

Issue Number

CRM Desktop (Windows)

After creating a Save for Later call, the Multichanel_Activity_vod records for the call did not sync online immediately.

CRM-258728

iPad

After displaying CLM content from the Media tab and selecting an account for the activity, the call report did not display the Products Discussed section.

CRM-265634

Engage

Platform

Issue Description

Issue Number

Online

Links to remotely capture signatures could not be selected and opened more than once without the link expiring.

CRM-254937

Events Management

Platform

Issue Description

Issue Number

Browser (Classic, Lightning)

An error occurred when hosts of a virtual event delete an Event Team Member with a blank Virtual Role value. 

CRM-261455

Sync

Platform

Issue Description

Issue Number

iPad

An error occurred when syncing large Salesforce Files.

CRM-263446

222.2.301 (October 17, 2022)

Automatically Joining Audio for Engage Meetings

Engage on CRM Desktop (Windows) now respects the Automatically join audio by computer when joining a meeting audio setting. After upgrading from a previous version of the app, users automatically join audio when starting or joining their first meeting on the upgraded version. Subsequent meetings will respect the setting.

Engage

Platform

Issue Description

Issue Number

Engage Apps

Engage Web Client

Engage meeting attendees in China could not join meetings via the Engage apps or the Engage Web Client.

CRM-267530

CRM-267529

CRM-263441

222.2.300 (October 13, 2022)

Call Reporting

Platform

Issue Description

Issue Number

Windows Tablet

When users shared more than 25 CLM slides, saved the CLM activity using Save for Later, and then associated the activity with an existing call report, CLM key messages were not tracked. 

CRM-264842

CLM

Platform

Issue Description

Issue Number

Browser (Lightning)

When converting Save for Later activity to a call, the Call_Date_vod field did not stamp the value from the DateTime_vod field on the Multichannel_Activity_Line_vod record.

CRM-260511

Browser (Lightning)

When converting Save for Later activity to a call, the Child_Account_vod field was not populated on the call report after selecting the call location.

CRM-261061

CRM Desktop

Platform

Issue Description

Issue Number

CRM Desktop (Windows)

When creating custom presentations, detail products did not display in the Product filter.

CRM-265249

222.2.200 (October 6, 2022)

Account Management

Platform

Issue Description

Issue Number

iPad

When using Global Account Search, search results did not display for search terms containing special characters.

CRM-264723

CRM-264725

Call Reporting

Platform

Issue Description

Issue Number

CRM Desktop (MacOS)

When users launched CLM from the call report, Call2_Key_Message_vod records were not associated to non-account attendees on group calls.

CRM-265338

Browser (Classic)

When users opened calls in a Lightning Console app, the Browser (Classic) UI displayed. 

CRM-265381

Browser (Classic)

Users were not able to manage attendees when using the CLM Save for Later feature on group calls or on person account calls with person account attendees enabled. 

Users can now add and manage attendees on group calls or person account calls with person account attendees when using the CLM Save for Later feature.

CRM-262753

CLM

Platform

Issue Description

Issue Number

CRM Desktop (Windows)

Advanced Text Search Failed errors were not logged.

CRM-265290

Consent Capture

Platform

Issue Description

Issue Number

Online

Occasional failures to create Multichannel_Consent_vod records for double opt-in were not logged.

CRM-256580

CRM Desktop

Platform

Issue Description

Issue Number

CRM Desktop (Windows)

Signing out of the Veeva CRM Desktop app exited the app and the app did not restart.

CRM-264885

Events Management

Platform

Issue Description

Issue Number

iPad

An error occurred when users attempted to select a record from an EM_Event_vod related list that was sorted by an auto-number field.

CRM-264196

Medical Inquiries

Platform

Issue Description

Issue Number

Engage HCP iOS

When a user disconnected then reconnected while the HCP was remotely signing a medical inquiry, although the signature was sent and accepted by the user, the status remained in progress for the HCP.

CRM-265194

222.2.102 (October 4, 2022)

Engage

Platform

Issue Description

Issue Number

Engage Web Client

Links containing special characters did not redirect correctly when shared in Engage meeting chats.

CRM-266344

222.2.101 (September 30, 2022)

Account Management

Platform

Issue Description

Issue Number

Browser (Lightning)

An error occurred when editing HCO accounts with DCRs.

CRM-265784

222.2.100 (September 29, 2022)

Account Management

Platform

Issue Description

Issue Number

Browser (Classic)

When users selected Create New View from My Accounts, duplicate rows displayed for product metrics.

CRM-254870

iPad

In Sphere of Influence, the right side column was not properly aligned.

CRM-262201

Browser (Lightning)

When end users accessed the Affiliation tab in Stakeholder Navigator, the Delete and Edit buttons did not display.

CRM-262504

Browser (Classic, Lightning)

The VOD_AFFILIATIONS class included a method that was intended for internal testing only.

CRM-262693

iPad

When users accessed the Improved Account Picker from Sphere of Influence, the > symbol indicating more information did not display to the right of each item in the list.

CRM-264498

iPad

When users accessed the Select Account modal from My Accounts, information in the right column was not properly aligned.

CRM-264501

Approved Email

Platform

Issue Description

Issue Number

Browser (Classic, Lightning)

When users scheduled an Approved Email, the Recipient Name was not included in the email header.

CRM-259117

iPad

When users accessed a scheduled email from the Email Tab and made a change that triggered validation rules, the email no longer displayed in the list view until the next sync.

CRM-260530

iPad

When users rescheduled an email from the Email Tab, the “Email Template Unavailable” message displayed, and the product on the template changed to a product that the user did not have assigned in My Setup.

CRM-262082

Call Reporting

Platform

Issue Description

Issue Number

Browser (Classic)

Translated picklist values for read-only call pull-in fields were saved to the database as the translated value, instead of the untranslated value.

CRM-255805

Browser (Classic)

When users created a call and selected an account plan, then attempted to select an account tactic for Medical Discussions, account tactic picklist values did not display.

CRM-261432

iPad

When users captured signatures for unique activities group calls with Stamping the Signature Location enabled, GPS coordinates were only saved to the parent call report.

CRM-261533

Browser (Classic)

When users attempted to save a call report with a read-only call pull-in field and a restricted picklist on the Call2_vod page layout, an error occurred.

CRM-261857

CLM

Platform

Issue Description

Issue Number

iPad

After applying and resetting the media library filters, the Filter button icon did not display correctly.

CRM-262074

Windows Tablet

When creating a custom presentation, Detail Topic products did not display in the Product filter.

CRM-263577

CRM Desktop

Platform

Issue Description

Issue Number

CRM Desktop (Windows)

Signing out of the Veeva CRM Desktop app quit the app and did not reopen.

CRM-257288

CRM Desktop (Windows)

Using the Preview hotkeys (Ctrl+Shift+Enter) launched presentations in Save for Later mode.

CRM-263416

CRM Desktop (Windows)

Sometimes, the meeting window did not display after starting the call from the browser.

CRM-259761

CRM Desktop (Mac)

Sometimes, an error occurred on Macs using Big Sur when opening a presentation during a call.

CRM-261393

CRM Desktop (Mac)

Sometimes, the Checking for media updates message displayed even after the sync finished.

CRM-261942

Engage

Platform

Issue Description

Issue Number

Browser (Classic, Lightning)

The Video_vod call channel for Meeting Request emails was incorrectly translated in Japanese.

CRM-253144

Events Management

Platform

Issue Description

Issue Number

iPad

Validation Rules did not properly run when attempting to save an edit to an expense header.

CRM-262808

Browser (Classic, Lightning)

An error occurred when generating Speaker Agreements from a template with multiple tokens in the same paragraph.

CRM-263561

Browser (Lightning)

Text in related lists did not wrap correctly when using the Lightning for Events Beta feature.

CRM-260087

Browser (Classic, Lightning)

When users submitted an Expense Header to Concur without any Expense Lines, the Expense Header was incorrectly submitted to Concur.

CRM-260142

Medical Inquiries

Platform

Issue Description

Issue Number

Browser (Lightning)

When a user created a medical inquiry, then searched for an account, the Primary Parent column was blank in the search results.

CRM-262114

MyInsights Studio

Platform

Issue Description

Issue Number

iPad

The incorrect background, color, fonts, and section title spacing were displayed.

CRM-244761

iPad

Under certain circumstances, Studio displayed tables with an incorrect amount of padding.

CRM-248127

Network Integration

Platform

Issue Description

Issue Number

iPad

DCRs were not created for changes to a DCR Editable field if the field was edited multiple times before saving.

CRM-254488

Order Management

Platform

Issue Description

Issue Number

Browser (Classic)

When a user edited then submitted an order created using Mass Add mode with a validation rule triggered on save, the order line was added to the order twice.

CRM-257908

Browser (Lightning)

After an order was cloned it could not be saved.

CRM-264740

Surveys

Platform

Issue Description

Issue Number

Windows Tablet

When users created a Recurring Survey Target with the External ID field populated, and then synced and updated the Survey Target in Windows, an error displayed indicating duplicate external IDs. 

CRM-259763

Territory Feedback

Platform

Issue Description

Issue Number

iPad

An error sometimes occurred when the user selected and dismissed the More Actions dialogue multiple times while a challenge was processing. 

CRM-261915

iPad

Users could not select a Challenge Reason when creating a bulk Add Targets challenge.

CRM-261975

User Experience

Platform

Issue Description

Issue Number

Windows Tablet

When users initially selected a multi-select picklist with over ten picklist values, the first picklist values did not display.

CRM-258262

222.1.501 (September 26, 2022)

Engage

Platform

Issue Description

Issue Number

CRM Desktop (Windows)

When presenting CLM content during an Engage meeting, the Veeva CRM Desktop app quit after 30 minutes.

CRM-264824

222.1.500 (September 22, 2022)

Medical Inquiries

Platform

Issue Description

Issue Number

iPad

The application closed unexpectedly when a user selected the Tab key from a text field.

CRM-263776

222.1.400 (September 15, 2022)

Engage

Platform

Issue Description

Issue Number

CRM Desktop (Windows)

When using the Veeva CRM Desktop app with Engage meeting, the app quit every 30 minutes.

CRM-262271

CRM Desktop (Windows)

Users were unable to share screens during Engage meetings.

CRM-263069

Events Management

Platform

Issue Description

Issue Number

Browser (Lightning)

Users could not create events when using the sandbox beta version of Lightning for Events.

CRM-263694

Browser (Classic, Lightning)

An error sometimes prevented users from creating events.

CRM-263168

Territory Feedback

Platform

Issue Description

Issue Number

Browser (Lightning)

An error occurred when using Manager Feedback on sandbox orgs that have upgraded to the Salesforce Winter '23 release.

CRM-263173

222.1.300 (September 8, 2022)

Events Management

Platform

Issue Description

Issue Number

Browser (Classic)

Users were unable to generate PDF Speaker Agreements.

CRM-263270

222.1.200 (September 1, 2022)

CLM

Platform Issue Description Issue Number

CRM Desktop (Windows)

An error occurred when searching for multi-product slides with advanced text search.

CRM-261965

CRM Desktop

Platform Issue Description Issue Number

CRM Desktop (Windows)

When displaying content in Presentation View during a call, the first slide is not tracked.

CRM-261890

CRM-261949

CRM Desktop (Windows)

The view order of the key messages on Multichannel_Activity_Line_vod records for save for later call mode is incorrect.

CRM-262155

CRM Desktop (Windows)

When navigating between slides in Presentation View, a white screen briefly displays before each slide.

CRM-262161

CRM Desktop (Windows)

The performance is degraded when navigating between slides using goToSlide.

CRM-262096

Events Management

Platform Issue Description Issue Number

Browser (Classic, Lightning)

Generating Print Sign-in Sheets failed when one of the event’s attendees did not have an associated Account. 

CRM-261875

iPad

An error occurred when attempting to send an Approved Email invitation containing a large number of tokens to a large number of attendees.

CRM-259920

My Schedule

Platform Issue Description Issue Number

iPad

When users did not have permission for the Reason_vod field on the Time_Off_Territory_vod object, an error occurred when navigating to My Schedule.

CRM-261767

Territory Feedback

Platform Issue Description Issue Number

iPad

Data associated with an account displayed in incorrect columns when the account was added to a territory via Global Account Search.

CRM-237910

iPad

An error occurred when using Territory Feedback if the Account Card Fields and Feedback Account Assignment Columns settings in Align did not match.

CRM-262037

222.1.101 (August 29, 2022)

CLM

Platform Issue Description Issue Number

Browser (Classic)

When the CLM integration user did not have FLS edit permission to the Share_as_Engage_Link_vod field on the CLM_Presentation_vod object, an error occurred when syncing binder and slides from Vault.

CRM-262698

222.1.100 (August 25, 2022)

Account Management

Platform Issue Description Issue Number

Browser (Classic, Lightning)

When users performed a Network Account Search, parent accounts did not display in the search results for accounts inside the user’s territory.

CRM-256236

Account Plan

Platform Issue Description Issue Number

iPad

When users attempted to add a new account plan and then selected Cancel, a new account plan with a blank name displayed.

CRM-258673

Browser (Lightning)

When users accessed the Key Stakeholders related list and selected Add from hierarchy, the user was not redirected to the Account Hierarchy page after selecting an account.

CRM-261065

Approved Email

Platform Issue Description Issue Number

iPad

The options to Save as Draft, Discard, or Go Back did not display after a user unscheduled a previously-scheduled email and selected Close.

CRM-259449

Call Objectives

Platform Issue Description Issue Number

Windows Tablet

When users created a call objective from the home page widget and the Call_Datetime_vod field was auto-populated, the Add Other button did not work as expected.

CRM-255412

Browser (Classic, Lightning)

When users attempted to save a call report containing a required, dependent picklist with no available values, a Field Required error displayed and users were prevented from saving the call.

CRM-258665

Call Reporting

Platform Issue Description Issue Number

Browser (Classic, Lightning)

iPad

iPhone

When users recorded a medical discussion on the call report, detail groups and detail products not assigned to the user displayed in the medical discussion product selector.

CRM-260377

Browser (Classic)

When users created a call report from a medical event and the zvod_Samples_vod field was on the Event_vod page layout, they were not able to submit calls with high value promotional items.

CRM-259666

Call Scheduling

Platform Issue Description Issue Number

iPad, iPhone

When users selected the plus icon from a call entry in Agenda View to view a full list of detailed products, the detailing priority list’s title was not displayed for group calls with unique activities on iPad, and for all calls on iPhone.

CRM-248646

iPad

When users declined a meeting request with a duration of zero minutes, “Null” displayed in the calendar entry in Agenda View.

CRM-257697

CLM

Platform Issue Description Issue Number

Browser (Classic)

When a presentation failed to sync due to mismatched products on the binder and slides, the error message did not include the binder and slide IDs.

CRM-255217

iPad

The AR icon did not display for AR content.

CRM-260830

CRM Desktop (Windows)

In table view, the heart icon in the header for the Favorites column did not align with the heart buttons in the column when the scrollbar displayed.

CRM-256001

CRM Desktop (Mac)

An error occurred when users tried to end a call while call mode was still initiating.

CRM-261402

Consent Capture

Platform Issue Description Issue Number

iPad

When users captured opt-out consent on the same date as the Opt_Expiration_Date_vod value, the toggle on the consent capture screen continued to display green.

CRM-259768

Events Management

Platform Issue Description Issue Number

iPad

Event topics did not display on the Events Homepage when the Event Name was too long.

CRM-257916

iPad

Certain column headers during Event Speaker selection were not translated correctly.

CRM-259957

iPad

An error occurred when users tried to reschedule an event with no end time.

CRM-153208

Browser (Classic)

An error sometimes occurred when attempting to save a split expense line with apex triggers. 

CRM-257125

Browser (Classic, Lightning)

The incorrect participant URL displayed for a User Attendee when they were also added as an Alternative Host.

CRM-259225

MCCP

Platform Issue Description Issue Number

Browser (Classic)

The Multichannel Cycle Plans Process did not calculate the Channel Interactions Goal properly for the MCCP Channel when the Channel Activity Goal was set to 0.

CRM-257629

Medical Inquiries

Platform Issue Description Issue Number

Browser (Classic, Lightning)

When a user printed a medical inquiry, special characters did not print correctly.

CRM-258535

MyInsights

Platform Issue Description Issue Number

Browser (Lightning)

The Email Frequency chart in the out-of-the-box Territory Insights visualization did not display the correct value.

CRM-258537

Order Management

Platform Issue Description Issue Number

iPad

When a user created an order for a product with a cross-product rule, the suggestion text did not display.

CRM-256798

Sample Management

Platform Issue Description Issue Number

iPad

When users swapped the signee to a new account whose address did not have a state specified, the state distributor license error displayed.

CRM-252765

Suggestions

Platform Issue Description Issue Number

iPad

The Send Email screen either did not display or displayed slowly when accessed from the Account page on some devices.

CRM-244992

Surveys

Platform Issue Description Issue Number

iPhone

Users were sometimes unable to submit surveys after selecting a Survey Target.

CRM-258430

iPad

When creating more than two survey targets from the Account Details section, users were unable to select the Create button and could not create more targets without first existing from the account.

CRM-259708

iPad

iPhone

When users saved or submitted a Survey Target from the Survey Targets tab or a Call entry point, the record for the Survey Target did not sync automatically.

CRM-261819

Territory Feedback

Platform Issue Description Issue Number

iPad

When users had access to multiple territories, the status of a territory did not immediately update upon submitting feedback for manager review.

CRM-257249

iPad

The CRM navigation bar did not display after the user submitted feedback for a territory.

CRM-258790

222.0.302 (August 26, 2022)

Call Reporting

Platform Issue Description Issue Number

iPad

The Assigned To lookup field in the Follow-up Activities section of the call report did not display the Company Name information.

CRM-262296

Call Sampling

Platform Issue Description Issue Number

iPad

When country-specific disclaimers were not enabled, the disclaimer and consent text on signature pages did not use the SAMPLE_OPT_IN_DISCLAIMER and SAMPLE_OPT_IN_CONSENT  Veeva Messages.

CRM-262223

CLM

Platform Issue Description Issue Number

Browser (Lightning)

After converting Save for Later activity to a call, users were unable to save or submit the call.

CRM-262540

222.0.300 (August 18, 2022)

Account Management

Platform Issue Description Issue Number

Browser (Classic)

Browser (Lightning)

iPad

Product Metrics displayed inconsistently between the iPad and CRM Browser platforms.

CRM-260316

Browser (Classic)

Browser (Lightning)

When users tried to edit Data Change Requests for an account, an error displayed if the user did not have Update access to the Account object and the FirstName field was on the page layout.

CRM-261057

Approved Email

Platform Issue Description Issue Number

Browser (Classic)

Browser (Lightning)

iPad

When users attempted to send an Approved Email for an event and the email did not meet the validation rules, sync errors occurred.

CRM-259981

Call Scheduling

Platform Issue Description Issue Number

iPhone

When users selected the More Actions button for a call in My Schedule Agenda View, empty space displayed in the More Actions menu.

CRM-260815

Engage

Platform Issue Description Issue Number

iPad

When searching the media library during remote CLM, unsupported content displayed as available.

CRM-261428

Events Management

Platform Issue Description Issue Number

Browser (Lightning)

An error occurred when scheduling events via the Lightning for Events sandbox beta if the user did not have access to the Country picklist.

CRM-260882

Home Page

Platform Issue Description Issue Number

iPad

After skipping the media sync and selecting a home page alert for new CLM content, the content did not display and users were unable to navigate back to CRM.

CRM-259210

Order Management

Platform Issue Description Issue Number

iPad

When a user created a new order and viewed available products in the Order Lines tab, then returned to the Order Header tab and selected a new account, they returned to the Order Lines tab and no products were displayed.

CRM-261605

222.0.200 (August 11, 2022)

Account Management

Platform Issue Description Issue Number

iPad

When viewing My Accounts account views in table view for a multi-currency org, an error occurred when users navigated to an account view with a currency field.

CRM-259630

Approved Email

Platform Issue Description Issue Number

Browser (Classic), Browser (Lightning), iPad

When users attempted to send an Events Management Approved Email that did not meet the validation rules, the Validation Rule popup did not display.

CRM-259762

Call Reporting

Platform Issue Description Issue Number

Browser (Classic), iPad, iPhone

When users captured a remote signature for sampling, a message inaccurately stated that the user had accepted the HCP signature. 

CRM-258639

Windows Tablet

When users fixed a validation error and attempted to submit the call report, the validation error continued to display, preventing users from submitting the call report.

CRM-259111

Call Scheduling

Platform Issue Description Issue Number

iPad

When users opened My Schedule directly to the Map View tab, scheduled calls, account pins, and account clusters did not display on the map.

CRM-259406

CLM

Platform Issue Description Issue Number

Browser (Classic)

Content Note process jobs displayed in the Content Search Process History of the CLM Admin Console when advanced text search was not enabled.

CRM-259188

Browser (Classic)

When an org had multiple Vault connections, sometimes syncing CLM content did not delete the ContentNote records for expired content.

CRM-259259

Contracts

Platform Issue Description Issue Number

Browser (Classic)

Browser (Lightning)

Users were able to delete mandatory contract lines.

CRM-259754

Events Management

Platform Issue Description Issue Number

iPad

Some captured signatures did not display when generating a print view of the event signatures in mobile browsers. 

CRM-237423

iPad

An error occurred if sending an email invitation to a recipient that failed a Validation Rule.

CRM-259756

Home Page

Platform Issue Description Issue Number

iPad

When DCRs and My Alerts were both enabled, the home page did not display immediately after selecting the tab.

CRM-258584

Sync

Platform Issue Description Issue Number

iPad

The mobile IDs for some Sent_Message_vod records were prefixed with SYNCID.

CRM-259296

222.0.102 (August 5, 2022)

Events Management

Platform Issue Description Issue Number

Browser (Classic)

Browser (Lightning)

Sometimes optional tokens caused text to not display in print sign-in sheets.

CRM-259955

Browser (Classic)

Users were sometimes unable to generate Speaker Contracts.

CRM-259958

CRM-259959

222.0.100 (July 28,2022)

Account Management

Platform Issue Description Issue Number

Browser (Classic), Browser (Lightning)

The Product Metric External Id workflow rule was removed.

CRM-219831

Browser (Classic), Browser (Lightning)

When users edited an account using the Edit Account DCR page, the Salutation and FIrst Name fields displayed on different lines.

CRM-253871

Browser (Classic)

When users created a new Account and chose to import the address of the Parent account, the Zip code did not display in the preview.

CRM-255983

iPad

When the DISABLE_HIERARCHY_AUTOCREATE_vod Veeva Setting and the ACCT_PREVIEW_DURING_CREATION_vod Network Setting were both enabled, creating a parent account with the parent account wizard also created a child account.

CRM-247659

Browser (Classic)

Browser (Lightning)

When My Preferred Addresses was selected for a My Accounts view, addresses did not display for accounts with at least one address but no preferred or primary address.

CRM-256999

Approved Email

Platform Issue Description Issue Number

Browser (Classic), Browser (Lightning)

When users added the User.LastName token to a picklist in the email subject, the value was not displayed in the preview.

CRM-247357

Browser (Classic)

An error displayed in the Approved Email Administration console after a full sync.

CRM-252450

Call Objectives

Platform Issue Description Issue Number

iPad

When users created a call objective from a suggestion, the From_Date_vod and To_Date_vod fields were not populated.

CRM-247669

Call Reporting

Platform Issue Description Issue Number

iPad

When French language users opened a call report from a My Tasks alert, the date on the alert and the date on the call report displayed in different formats.

CRM-207914

Browser (Classic)

When discussion topics were dependent on the product field on the Call2_Discussion_vod object and users deselected a detail product on the call report, the discussion topics for all product discussions were cleared.

CRM-251939

iPad

Blank space displayed below the Detailing Priority section on the call report.

CRM-256443

CLM

Platform Issue Description Issue Number

CRM Desktop (Windows)

The Product filter did not display when the media library only contained presentations for one product.

CRM-254674

iPad

When scrolling horizontally through presentation thumbnails in Group By view, the screen shifted in all directions.

CRM-251750

Concur Sync

Platform Issue Description Issue Number

Browser (Classic)

The Concur_Submission_Status_vod field on Expernse_Header_vod records did not update after the records were submitted.

CRM-257432

Consent Capture

Platform Issue Description Issue Number

iPad

The Detail Group Display Name was truncated on the consent summary screen.

CRM-257942

Contracts

Platform Issue Description Issue Number

Browser (Lightning)

An error occurred when a user edited a contract without read access to a field.

CRM-247120

Events Management

Platform Issue Description Issue Number

iPad

The Account filter on the Events Timeline displayed regardless of if the user had FLS read permission to the Account_vod field.

CRM-257434

Browser (Lightning)

EM_Event_vod detail pages did not display correctly when a related list column contained a long value.

CRM-257589

CRM-256414

Browser (Classic), Browser (Lightning)

The Speaker_Lodging_Nights_vod field of Expense Estimate Creation Rules defaulted based on the number of days in the event. This was removed.

CRM-246706

Browser (Classic), Browser (Lightning)

An error occurred when data-loading large amounts of EM_Attendee_vod records.

CRM-249928

Windows Tablet

The Committed_vod field on Expense_Line_vod records was editable even when marked as read-only on the page layout.

CRM-254064

Windows Tablet

The Speaker_Fields_vod on an EM_Event_Rule_vod record was not respected when selecting speakers for an event.

CRM-254196

Windows Tablet

An error occurred when viewing EM_Event_Speaker_vod records with associated child records of a custom object configured as an Event related list.

CRM-255681

Windows Tablet

Custom lookup filters did not refilter records when a dependent field was updated.

CRM-255794

Windows Tablet

Custom lookup fields with filters did not function correctly.

CRM-255795

Install/Upgrade

Platform Issue Description Issue Number

iPad

When signing in, an error occurred when using the floating keyboard.

CRM-253548

Medical Inquiries

Platform Issue Description Issue Number

iPad

When creating a medical inquiry from a CLM presentation, the medical inquiry overlay did not display correctly.

CRM-207202

MyInsights

Platform Issue Description Issue Number

Browser (Lightning)

When a queried field’s name contained the word date, the runQuery function always treated it as a date field, which caused errors preventing the content from displaying.

CRM-255982

MyInsights Studio

Platform Issue Description Issue Number

Online

Rearranging display elements within a section of a page layout added blank rows between elements.

CRM-239900

Online

When selecting the content type for a new MyInsights page, Remote_Meeting_vod was available to select even though it is not supported.

CRM-239996

Online

When selecting fields for an object in a query, address fields were available to select even though they are not supported.

CRM-247095

My Schedule

Platform Issue Description Issue Number

iPad

While in My Schedule’s Select mode, users were able to change weeks by swiping left or right.

CRM-258108

Order Management

Platform Issue Description Issue Number

Online

A Delivery Period Rule configured for a specific product did not work as expected.

CRM-258271

Veeva CRM Desktop

Platform Issue Description Issue Number

CRM Desktop (Windows)

An Invalid Password error sometimes occurred when signing in.

CRM-256457