22R1 Maintenance Notes

iPad

An error occurred when users attempted to sign into Engage Connect when using a custom SSO for authentication.

iPad

CLM content did not display in portrait mode when rotation lock was disabled.

iPad

When users without FLS access to the Product_vod field on the Metric_Configuration_vod object attempted to open My Schedule, and MCCP fields were used for My Schedule’s filtering or display-by functionality, an error occurred.

Browser (Lightning)

Sometimes when searching for accounts using Global Account Search, the loading spinner continued to display over the results and prevented users from adding accounts to their territories.

Browser (Lightning)

Users were unable to submit medical insights from calls in Lightning.

Browser (Classic)

When users selected a value from a picklist dependent on the Call_Channel_vod picklist, added a call attendee, and attempted to submit the call, an error occurred. 

Windows Tablet

Sometimes an error occurred when rearranging the slide order of a custom presentation.

iPad

The Opt_Expiration_Date_vod field was exclusive.

CRM Desktop (Windows)

Some time after users ended an Engage meeting, the Veeva CRM Desktop app restarted on its own.

iPad

When Files were not enabled, the Speaker Tab did not load.

iPad

A sync error occurred when creating a DCRs for a third-party managed account type. 

Browser (Classic)

Browser (Lightning)

Editing DCR Required and DCR Editable Required fields returned an invalid email address field validation error.

Browser (Classic)

Browser (Lightning)

When Sent Email recipients opened an email and selected the links, Veeva CRM did not track the activity and displayed the status as Delivered.

iPad

When users created a call report from a CLM presentation and attempted to select a call record type, the call record type menu was truncated. 

Windows Tablet

The navigation arrows in the media player did not display correctly when hovering over the arrows with the mouse pointer.

iPad

When a user sent a coaching report to an employee, recalled it, then sent it again, the Complete button did not display on the user’s copy.

Browser (Classic)

Browser (Lightning)

The Concur sync history table did not correctly count processed Expense Receipts.

iPad

The Detail Group Display Name did not display correctly on the consent summary screen.

Browser (Lightning)

After a meeting host ended an Engage meeting, updated the call datetime field, and submitted the call, the host could not view the Engage meeting information from the submitted call report online.

Browser (Classic)

Browser (Lightning)

iPad

When users were added to events as both attendees and alternative hosts, they could not start virtual events.

Browser (Lightning)

A custom datetime field displayed based on system time in a new medical inquiry whereas in Browser (Classic) it displayed based on user timezone.

Browser (Lightning)

An error message displayed when a user created a medical insight from a medical event.

Online

The picklists property of the runQuery function did not accept more than 2 picklist fields as input.

Online

Selecting the trash can button to delete a column in a table always visually removed the last column.

Browser (Lightning)

When a user cloned an order and saved it, an error message displayed at the top of the page instead of in the visible area.

CRM Desktop (Mac)

CRM Desktop (Windows)

The Veeva CRM Desktop app failed to sync when syncing records with Salesforce File attachments.

iPad

Rejected challenges prevented users from exiting the Edit Alignments table.

Browser (Lightning)

When splitting an order with a remaining quantity of 0, the delivery warning popup was dismissed automatically if the user did not select OK within 3 seconds and the order was split without the user’s confirmation.

Windows Tablet

When TextArea fields on custom objects contained invalid characters, autosync failed.

Browser (Classic)

When splitting an order with a remaining quantity of 0, users were unable to split the order.

Windows Tablet

Outdated call objectives displayed for selection on the call report.

Browser (Classic)

Browser (Lightning)

When submitting a call with a child object record deleted by a validation rule during a previous submission, the ID of the child object record was not cleared and the Entity is Deleted error displayed.

CRM Desktop (Mac)

When navigating from one presentation to a second presentation using gotoSlide, if the second presentation was not downloaded, a black screen displayed instead of an error.

CRM Desktop (Windows)

After the user ended an Engage meeting, the Veeva CRM Desktop app restarted the meeting.

Browser (Lightning), Browser (Classic)

When users selected Edit on a parent account from the Member Of related list on a child account, and selected Save without making changes, a blank screen displayed.

Browser (Classic), Browser (Lightning)

When users created call objectives starting on the next day, the call objectives did not display for selection on the call report.

iPad

When users opened a call report with a recurring call objective, or added a recurring call objective to an existing call report, an error occurred. 

CRM Desktop (Mac)

Optional app version upgrade alerts displayed during call mode.

CRM Desktop (Mac)

Users were unable to sign in.

iPad

Start and end times did not display correctly when using the Events Timeline Homepage.

Browser (Lightning)

An error occurred when deploying the Field Medical app.

Browser (Lightning), Browser (Classic)

When the Goal_Edit_Status_vod field value was updated by the Multichannel Cycle Plans Process, the Multichannel Cycle Plans Process did not save the new value.

iPad

When a user edited and saved a medical inquiry, the Created Date was updated.

iPad

The Activity section in the out-of-the-box KOL Profile visualization displayed different rows for different accounts.

Online

After renaming a MyInsights page with the Territory_Insights_vod record type, an error occurred when saving.

Windows

There was a delay after a user entered a product quantity before they were able to select another product.

iPad

The title of the Total Goals widget did not display correctly.

CRM Desktop (Windows)

Selecting the slide sorter icon in the bottom left corner of a Normal View window did not collapse the slide sorter panel.

Browser (Lightning)

The list of attendees did not display correctly when many attendees were added to an event.

CRM Desktop (Windows)

When the host used a high resolution screen, CLM content did not display correctly to Engage meeting attendees.

CRM Desktop (Windows)

When users tried to sign in or start a call or Engage meeting, the Veeva CRM Desktop app displayed the Signed in with Different User error. Users must launch the CRM Desktop App from the start menu and upgrade the app before starting a call or Engage meeting.

Online

Text fields with long text did not wrap and extended past the width of the display element.

Browser (Lightning)

The Remove from Territory modal displayed with reduced whitespace in the left margin.

Browser (Lightning)

Browser (Classic)

When users selected a recipient email address, the consent status was not updated. This resulted in the ability to send email to addresses that had opted out, or inability to send email to addresses that had not opted out.

iPad

When users obtained a sample opt-in signature or canceled out of the sample opt-in signature page, the information box indicating the sample opt-in status no longer displayed on the call page.

CRM Desktop (Windows)

The media library did not display presentations for users without FLS read permission for the Shared_Resource_vod field on the Key_Message_vod object.

iPad

The Can’t Find Account link in the Edit Alignments table did not display correctly.

Browser (Lightning)

In cloned trial orgs, an error displayed when users accessed Global Account Search. 

iPad

Account plan progress displayed inconsistently between the Browser and iPad platforms due to rounding issues.

Browser (Classic)

Browser (Lightning)

Users were unable to preview an email template when the template contained an <a> tag without an href attribute.

Browser (Classic)

When users added a medical discussion to the call report and selected a product that was included in a detail group, picklist values did not display for the Product_Strategy_vod and Product_Tactic_vod fields.

iPad

For presentations created in Vault using Create Presentation, pressing and holding a section of a slide where there were no selectable links froze the slide.

iPad

When a user selected a parent question response and the child question appeared, the question text field was cut off and did not display what the user was entering.

iPad

The Confirmation Pending message and the View Email and Resend Confirmation buttons were truncated when the product display name was 100 characters.

iPad

When a user created a new contract partner and activated it, then closed and reopened the account partner from the Account Related list, the Activated Status on the detail page was not a hyperlink.

iPad

The Host Events view in the Events Timeline did not display an accurate list of events.

iPad

When the Product_vod field was not on the page layout for the Inventory_Monitoring_Line_vod object, an error occurred when viewing inventory monitoring lines.

Windows Tablet

Offline validation rules on the Medical_Event_vod object did not display correctly.

Browser (Lightning)

An error message did not display when users tried to delete attachments on a submitted medical inquiry.

Browser (Classic)

When a user with only read permission to the Medical Insights object attempted to create a Key Medical Insight, an error message did not display.

Windows Tablet

The picklist values for the Call Type filter in the Territory Insights visualization were not translated.

iPad

When users created context queries for the Order_vod object, the queries did not execute.

Browser (Classic)

When adding weekly call cycles, the calls were added to the previous week instead of the selected week.

Windows Tablet

When a user created an order with a dependent pick list, then saved the order and used Translation Workbench to translate the selected dependent pick list value, the translated value did not display.

Browser (Classic)

When data loading Lot_Catalog_vod and Sample_Lot_vod records, the Sample_Required_Fields_vod validation rule did not trigger for invalid data unless the invalid data was in the first row of the file.

iPad

When viewing a survey target, an error occurred when users pressed the Tab button on Bluetooth keyboards to navigate between text fields.

iPad

The Finalize Territory Feedback modal was labeled incorrectly.

Browser (Classic)

When executing the VEEVA_ASYNC_ADDRESS_PUSH Apex class, an error occurred when copying an account’s address to its child accounts.

iPad

When creating a call from the media player, an error occurred when users selected attendees for the call.

Browser (Lightning)

An error occurred when navigating up the account hierarchy in the Stakeholder Navigator if the parent account had over 20,000 associated child accounts which were business accounts with no primary parent defined.

CRM Desktop (Windows)

When displaying a presentation in Normal View, HTML slide previews sometimes displayed blurry.

iPad

Users were unable to start meetings.

Browser (Classic)

Browser (Lightning)

Validation Rule errors did not display when generating Speaker Contracts.

iPad

When a user created an IM record for Check Inventory with a photo tagging record type, the app closed unexpectedly.

Browser (Lightning)

Users were unable to find EM_Catalog_vod records with a custom status when trying to add an EM_Event_Material_vod record to an event.

Browser (Classic)

Browser (Lightning)

An FLS error caused the Approved Notes process to fail.

Browser (Classic)

When users did not have visibility to an account populated by a custom trigger on the call, an error occurred.

Browser (Classic)

The Call Date has not been modified alert displayed when submitting a call, even when a sampling error prevented the call from being submitted.

CRM Desktop (Windows)

When the user’s language was set to German, the labels in the media library were not translated.

Browser (Classic)

Related lists on EM_Event_vod records did not display correctly.

Browser (Lightning)

The Medical Insights tab visibility was changed.

Browser (Classic)

When a user without Create permission attempted to create a Key Medical Inquiry, an error message did not display.

Online

When the Require_Call_Channel_vod Veeva Setting was enabled and users synced their mobile devices but did not upgrade Veeva CRM to the latest version, required call channel functionality did not work as expected.

iPad

The VExternal_Id_vod field did not populate in the Short URL generated for sharing Website Content.

Browser (Classic)

If the DCR mode is set to 0, users without OLS to create accounts were able to create accounts by selecting the Save & New button on the Edit Account Visualforce page while editing an account.

Browser (Lightning)

When users exported an account plan to Powerpoint, fields with API names starting with From were not populated.

Browser (Classic)

Browser (Lightning)

When a staged email template was changed to a draft in Vault without updating the version number, an error occurred in the Approved Email sync job.

iPad

For Chinese (Simplified), Chinese (Traditional), or Japanese language users, call channel translations were inconsistent across platforms. 

iPad

When users captured a signature for sample opt-in and the signature capture date was within one month of the active Consent_Template_vod record’s calendar effective date, the expiration date on the generated Multichannel_Consent_vod record was incorrect. 

iPad

An error occurred when users displayed content that was packaged without a preview image.

iPad

When a user created a new survey then selected a question, the question section was blank.

Browser (Classic)

The Concur sync process did not complete properly when an invalid image was processed.

iPad

he filter and create buttons were unavailable after reselecting the current event view on the events home page.

Browser (Classic)

The Analytics tab did not adjust to fit the browser window in orgs without the Lightning Ready Upgrade.

Browser (Classic)

In the Country Code Global Value set, the label translation for the KR_vod, CZ_vod, DO_vod, IR_vod values displayed an incorrect spelling of “Republic”. 

Browser (Lightning)

An error occurred when deploying the Event Coordinator app.

Browser (Classic)

Browser (Lightning)

The Manage Attendee page took a long time to load when there were large numbers of attendees added to a medical event.

Browser (Classic)

Browser (Lightning)

A user was not able to create a medical inquiry after selecting Create Medical Inquiry from the More Actions button on a call report.

Browser (Lightning)

The newRecord function in MyInsights content was unable to create medical insights.

Browser (Classic)

When the Inventory_Order_vod page layout did not contain any buttons, users could not access the Inventory Order page.

Browser (Classic)

When users attempted to send an email from a suggestion and attach a document, the Add Document modal was blank.

Browser (Lightning)

When users responded to a required multi-select type question in a Suggestion Survey, a blank value was saved instead of the response.

iPad

When creating an Edit Goals bulk challenge to update the goals of previously added targets to the default values, the Save button on the Edit Goals modal was unavailable.