21R1.2 Maintenance Notes
The items listed below were added in 21R1.2. Maintenance items in the Veeva application are corrections to existing functionality.
211.2.400 (June 24, 2021)
Approved Email
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Online |
The Vietnamese translation of the rendered {{insertEngageAndZoomJoinURL}} token was incorrect. |
CRM-225683 CRM-226828 |
|
Browser (Classic) |
The Italian translation of the rendered {{insertEngageAndZoomJoinURL}} token was incorrect. |
CRM-226296 |
Concur Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser (Classic) |
An error occurred when downloading transaction logs if there were more than 1,000 entries in the job history table. |
CRM-227232 |
211.2.300 (June 10, 2021)
Approved Email
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
Users could not preview documents using the Approved Documents tab. |
CRM-225385 |
CLM
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When navigating from a slide in portrait view with rotation lock disabled to a slide with rotation lock enabled, the target slide did not display correctly. |
CRM-216804 |
Engage
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
In Engage for Portals, after a user viewed PDF content in full screen mode and then exited full screen, the Related Content section did not display. |
CRM-219433 |
|
Browser (Classic) |
In Engage for Portals, when a user scrolled quickly through the items in the Related Content section, blank spaces displayed. |
CRM-224092 |
| iPad | When capturing a remote signature, the text of the Clear Signature and Accept buttons was the incorrect color for the HCP. | CRM-225730 |
Order Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
After a user canceled an order, they were redirected to the Account screen instead of the Call Report screen. |
CRM-225733 |
Sync
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Windows Tablet |
Some Windows Tablet users experienced an error when rapidly clicking the settings button from the login screen. |
CRM-225912 |
211.2.200 (June 4, 2021)
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
In Lightning-enabled orgs, the text on several Call and Events Management pages had an incorrect font. |
CRM-225111 |
211.2.100 (May 27, 2021)
Account Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When a call contained more than five key messages, the default thumbnail image displayed on the Account Timeline for the fifth key message. |
CRM-213420 |
|
iPad |
Users could not export their account lists to Excel using the Go Online option. |
CRM-215199 |
|
iPad |
The number of child accounts displayed incorrectly for some users. |
CRM-223037 |
| Windows | Product metrics did not display on the child account screen for some users. | CRM-225477 |
Authentication
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
After updating a username and signing in to Veeva CRM, the old username continued to display in the username drop-down list on the sign-in screen. |
CRM-212454 |
|
iPad |
After an online password change, two sign-in attempts were made in the initial sync instead of one. |
CRM-220562 |
Call Reporting
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When a user submitted a call report with more than one hundred BRCs, an error message displayed. |
CRM-217883 |
|
Windows Tablet |
When CLM Key Messages were marked inactive, they no longer displayed on previously submitted call reports. |
CRM-221649 |
|
Browser (Classic) |
Addresses for business accounts were not displayed in the Location picklist if the zvod_Samples_vod field was not on the page layout and the ENABLE_MYSCHEDULE_CALL_LOCATION Veeva setting was not enabled. |
CRM-222206 |
Call Scheduling
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Online |
When some users with call cycles enabled in My Schedule searched for an account, the call was created on the wrong day. |
CRM-222030 |
CLM
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
Using Create Presentation in Vault to generate HTML slides from PowerPoint presentations with portrait orientation stretched the aspect ratio and displaced hyperlinks from their correct positions. |
CRM-218517 |
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Multichannel |
Virtual Event recordings with unsupported file extensions were imported into Vault. |
CRM-218126 |
|
iPad |
An error occurred when searching for attendees outside of the user’s territory when no Country_vod records were on the device. |
CRM-221241 |
Medical Inquiries
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When a user cleared an HCPs signature, the incorrect warning message displayed. |
CRM-224013 |
| Online | When a user created a medical inquiry, the profile-specific Disclaimer_vod Veeva Message text did not display in Lightning-enabled orgs. | CRM-224658 CRM-225565 |
Order Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Windows Tablet |
The Product search screen seemed to freeze while the system filtered products. |
CRM-223334 |
|
Browser (Classic) |
When a user selected multiple accounts and then selected New Order, an error message displayed. |
CRM-223573 |
|
Browser (Classic) |
If the Name field for a Price Book account partner record contained a special character, an error message displayed and the product was removed from the order. |
CRM-224068 |
Sample Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When a user’s locale used a ‘ decimal separator, an error occurred when a user confirmed a sample transfer quantity. |
CRM-223336 |
