21R1.2 Maintenance Notes

The items listed below were added in 21R1.2. Maintenance items in the Veeva application are corrections to existing functionality.

211.2.400 (June 24, 2021)

Approved Email

Platform Issue Description Issue Number

Online
iPad

The Vietnamese translation of the rendered {{insertEngageAndZoomJoinURL}} token was incorrect.

CRM-225683

CRM-226828

Online

The Italian translation of the rendered {{insertEngageAndZoomJoinURL}} token was incorrect.

CRM-226296

Concur Sync

Platform

Issue Description

Issue Number

Online

An error occurred when downloading transaction logs if there were more than 1,000 entries in the job history table.

CRM-227232

211.2.300 (June 10, 2021) 

Approved Email

Platform Issue Description Issue Number

iPad

Users could not preview documents using the Approved Documents tab. 

CRM-225385
CRM-226259
CRM-226370

CLM

Platform Issue Description Issue Number

iPad

When navigating from a slide in portrait view with rotation lock disabled to a slide with rotation lock enabled, the target slide did not display correctly.

CRM-216804

Engage

Platform Issue Description Issue Number

Online

In Engage for Portals, after a user viewed PDF content in full screen mode and then exited full screen, the Related Content section did not display. 

CRM-219433

Online

In Engage for Portals, when a user scrolled quickly through the items in the Related Content section, blank spaces displayed. 

CRM-224092

iPad When capturing a remote signature, the text of the Clear Signature and Accept buttons was the incorrect color for the HCP. CRM-225730

Order Management

Platform Issue Description Issue Number

Online

After a user canceled an order, they were redirected to the Account screen instead of the Call Report screen.

CRM-225733

Sync

Platform Issue Description Issue Number

Windows

Some Windows users experienced an error when rapidly clicking the settings button from the login screen. 

CRM-225912

211.2.200 (June 4, 2021)

Events Management

Platform Issue Description Issue Number

Online

In Lightning-enabled orgs, the text on several Call and Events Management pages had an incorrect font.

CRM-225111

211.2.100 (May 27, 2021)

Account Management

Platform Issue Description Issue Number

iPad

When a call contained more than five key messages, the default thumbnail image displayed on the Account Timeline for the fifth key message. 

CRM-213420

iPad
Online

Users could not export their account lists to Excel using the Go Online option.

CRM-215199

iPad

The number of child accounts displayed incorrectly for some users. 

CRM-223037

Windows Product metrics did not display on the child account screen for some users. CRM-225477

Authentication

Platform Issue Description Issue Number

iPad
iPhone

After updating a username and signing in to Veeva CRM, the old username continued to display in the username drop-down list on the sign-in screen.

CRM-212454

iPad

After an online password change, two sign-in attempts were made in the initial sync instead of one.

CRM-220562

Call Reporting

Platform Issue Description Issue Number

Online

When a user submitted a call report with more than one hundred BRCs, an error message displayed.

CRM-217883

Windows

When CLM Key Messages were marked inactive, they no longer displayed on previously submitted call reports. 

CRM-221649

Online

Addresses for business accounts were not displayed in the Location picklist if the zvod_Samples_vod field was not on the page layout and the ENABLE_MYSCHEDULE_CALL_LOCATION Veeva setting was not enabled.

CRM-222206

Call Scheduling

Platform Issue Description Issue Number

Online 

When some users with call cycles enabled in My Schedule searched for an account, the call was created on the wrong day.

CRM-222030

CLM 

Platform Issue Description Issue Number

iPad

Using Create Presentation in Vault to generate HTML slides from PowerPoint presentations with portrait orientation stretched the aspect ratio and displaced hyperlinks from their correct positions.

CRM-218517

Events Management

Platform Issue Description Issue Number

Multichannel

Virtual Event recordings with unsupported file extensions were imported into Vault.

CRM-218126

iPad

An error occurred when searching for attendees outside of the user’s territory when no Country_vod records were on the device.

CRM-221241

Medical Inquiries

Platform Issue Description Issue Number

iPad
iPhone

When a user cleared an HCPs signature, the incorrect warning message displayed. 

CRM-224013

Online When a user created a medical inquiry, the profile-specific Disclaimer_vod Veeva Message text did not display in Lightning-enabled orgs. CRM-224658 CRM-225565

Order Management

Platform Issue Description Issue Number

Windows

The Product search screen seemed to freeze while the system filtered products. 

CRM-223334

Online

When a user selected multiple accounts and then selected New Order, an error message displayed. 

CRM-223573

Online

If the Name field for a Price Book account partner record contained a special character, an error message displayed and the product was removed from the order. 

CRM-224068

Sample Management

Platform Issue Description Issue Number

Online

When a user’s locale used a ‘ decimal separator, an error occurred when a user confirmed a sample transfer quantity.

CRM-223336