21R1.0 Maintenance Notes
The items listed below were added in 21R1.0. Maintenance items in the Veeva application are corrections to existing functionality.
211.0.500 (April 29, 2021)
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
The Send Invitation button displayed on submitted calls. If a user selected the button, the call was unlocked. |
CRM-223446 |
211.0.400 (April 22, 2021)
Account Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Online |
When a user submitted a change request for an account using IE 11, the save process did not complete, and the account was not updated. |
CRM-222707 |
CLM
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When selecting an account from the media player with Select CLM Call Record Type Multichannel Setting disabled, the location selector was automatically dismissed before users could select a location. |
CRM-222185 |
Engage Meeting
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When a speaker selected the join URL, the download and installation page for the speaker did not display proper instructional text. |
CRM-222007 |
|
Browser (Classic) |
The web client did not translate correctly into French. |
CRM-222773 |
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
Business rules did not run successfully when the event’s Start_Time_vod field was blank. |
CRM-222023 |
Medical Inquiries
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When a user searched in a lookup field on a Medical Inquiry that returned more than 50 results, the list was truncated to 50 results. |
CRM-221784 |
|
Browser (Classic) |
When a user created an --mpi Medical Inquiry with at least 2 sections, the Call ID was not displayed in any of the child records created. |
CRM-221904 |
|
Browser (Classic) |
When a user created a Medical Inquiry and selected Mail as the preferred response channel, an error occurred. |
CRM-222119 |
MyInsights Studio
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When a user created a CRM query after creating multiple data elements with single field outputs, the CRM query where clause only displayed the first data element with a single field output that the user created. |
CRM-221387 |
|
Browser (Classic) |
When using the count unique expression with field values from a list of records for a one for one field, after selecting and clearing the field value, users could not select a value of a different data type. |
CRM-221484 |
|
Browser (Classic) |
When using the count unique expression with a list of individual values for a one for one field, the OK button was not available unless the first field value was a hardcoded number. |
CRM-221486 |
|
Browser (Classic) |
When using the count unique expression with a list of individual values for a one for one field, users could input blank field values. |
CRM-221521 |
|
Browser (Classic) |
When using the pick one expression with a list of individual values for a one for one field, users could input number and string values in the same list. |
CRM-221547 |
|
Browser (Classic) |
After the first time users populated the round expression with a numeric expression for a one for one field, using round with a numeric expression automatically populated the fields with the same values. |
CRM-221555 |
|
Browser (Classic) |
When using the min, max, pick one, and count unique expressions with a list of individual values for a one for one field, the value drop-down displayed repeated values. |
CRM-221593 |
|
Browser (Classic) |
When selecting fields for a context or CRM query, users could only view the available fields in the drop-down list by scrolling with a mouse. |
CRM-222450 |
Order Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
The New Order page did not load correctly when the IE11 browser was used. |
CRM-222807 |
211.0.301 (April 19, 2021)
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When a user attempted to create a child event, information was not copied to the child record. |
CRM-222703 |
211.0.300 (April 15, 2021)
Approved Email
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
The Japanese and Turkish translations for the rendered {{insertEngageAndZoomJoinURL}} token were incorrect. |
CRM-221342 |
CLM
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When selecting an account from the media player, the location selector did not display after selecting the call record type. |
CRM-221953 |
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
The Speaker Transportation Method picklist did not display correctly. |
CRM-220849 |
Medical Inquiries
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
An error occurred when viewing a Medical Inquiry record in Lightning, but not in Classic. |
CRM-222032 |
|
Browser (Classic) |
After successfully deleting a Medical Inquiry record, “The requested resource does not exist” error message displayed. |
CRM-222152 |
Sync
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When users updated a standard Salesforce field using the Number data type, a sync error occurred. |
CRM-220347 |
211.0.201 (April 9, 2021)
Expense Business Rules have been disabled.
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
| iPad | Saving after adding an attachment to an expense header caused an error to display, even though the header was still saved and the attachment uploaded. | CRM-221775 |
| iPad | After creating an expense header, selecting either Save or Submit to Concur did not update the screen, even though the record was still saved or submitted. | CRM-222086 |
| iPad | An error occurred when dismissing the warning modal displaying potential violations of Attendance Rules. | CRM-222121 |
211.0.200 (April 8, 2021)
Call Objectives
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
Users could not open CLM content from the call objective widget on the iPad Home Page. |
CRM-219167 |
Call Sampling
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Windows Tablet |
On group calls with unique activities enabled, an error icon did not display as expected. |
CRM-220545 |
|
iPad |
The delete icon did not display as expected for call sample fields. |
CRM-221275 |
Call Scheduling
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
The More Actions button did not display clearly for submitted calls in Agenda View. |
CRM-221052 |
CLM
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When viewing presentations in table view with no columns in the CLM Presentation Grouping Veeva Setting, users could only access the More Actions column by horizontally scrolling the Favorite column. |
CRM-219130 |
|
Windows Tablet |
When users selected a slide that was not the first slide from a large presentation, the slide did not display correctly. |
CRM-219993 CRM-220438 |
|
Windows Tablet |
When displaying image content on a tablet, images did not scale to fit the screen. |
CRM-220518 |
|
iPad |
Media zip files for key messages with whitespace in the file name could not be synced. |
CRM-221572 CRM-221604 |
|
iPad |
When displaying content from table view with the Select CLM Call Record Type Multichannel Setting enabled, the call record type selector did not display. |
CRM-219117 |
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
Some Event Business Rule fields on EM_Event_vod page layouts did not display when creating child events with different configurations than their parent events. |
CRM-219997 |
|
Browser (Classic) |
Cross-event business rules attempted to run against events that did not match the configured countries or event types |
CRM-220432 |
|
Browser (Classic) |
When the number of required attendees of a Per Event Attendance-type business rule was greater than zero, warnings did not display when there were no matching event attendees. |
CRM-220605 |
|
iPad |
When previewing potential attendance rule violations, attendees were still added to the event even when the user selected to remove them. |
CRM-220607 |
|
Browser (Classic) |
After creating an expense header, users were not redirected back to the event detail page. |
CRM-221181 CRM-221217 |
Medical Events
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
The disclaimer in the Signature modal did not display correctly. |
CRM-220873 |
Medical Inquiries
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When a user created a Medical Inquiry using the New Medical Inquiry button on the Account Page, the Record Type descriptions did not display. |
CRM-220852 |
Order Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Windows Tablet |
When a user created an order, there was a delay when moving up or down in the Product Selector. |
CRM-220411 |
Surveys
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Windows Tablet |
Black circles displayed in place of the Survey Target and Survey User icons. Also, exclamation points did not display on the icons for expiring targets. |
CRM-219679 |
Sync
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
Validation was added to ensure VMOCs for Engage were for metadata only. |
CRM-220486 |
211.0.102 (April 1, 2021)
Medical Inquiries
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Online (Lightning) |
When a user who has only one record type assigned created a medical inquiry from an account, the Account field was not pre-populated. |
CRM-220530 |
|
Online (Lightning) |
When a user used the edit functionality to add a section to an existing medical inquiry and then to delete the section, the section was not deleted. |
CRM-220808 |
|
Online (Lightning) |
The Mobile_Created_Datetime_vod field was pre-populated when the MPI section was copied or the record was cloned. |
CRM-220854 |
211.0.100 (March 25, 2021)
Account Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
The Jump to Page label on the Sphere of Influence was not translated. |
CRM-217514 |
|
Browser (Classic) |
When a user created a classic Salesforce note or selected an attachment on a child account in the Lightning experience, an error occurred. |
CRM-217845 CRM-217846 |
|
Browser (Classic) |
Sphere of Influence roles containing special characters did not display correctly. |
CRM-218505 |
|
Windows Tablet |
Fields of type Hyperlink Formula(Text) did not display correctly on child accounts in My Accounts Table View. |
CRM-218913 |
Call Reporting
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
Call attendee search results were sorted by Salesforce ID, instead of by Parent Child Furigana. |
CRM-216172 |
|
iPhone |
When users attempted to edit or create calls in My Schedule for accounts they did not have access to, an error message did not display as expected. |
CRM-218597 |
|
Windows Tablet |
Call pull-in field values from dependent picklists were not displayed on the call report. |
CRM-218862 |
| iPad | On the Signature Set Up screen, the Request Receipt check box did not display as expected. | CRM-220490 |
CLM
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Windows Tablet |
The Unassociated directory displayed when there were no unassociated presentations. |
CRM-159217 |
|
Windows Tablet |
An error occurred when using the navigation arrows with the highlighter pen selected. |
CRM-218968 |
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
Lookup filters were not applied correctly to events. |
CRM-218687 |
|
iPad |
The State/Province filter on the Add Attendee modal did not sort correctly. |
CRM-219530 |
|
Windows Tablet |
After creating an event, the list of events did not update to display the new event. |
CRM-218683 |
| iPad | Selecting an event error message did not refresh the event. | CRM-220444 |
Medical Inquiries
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Online (Lightning) |
After Unlocking a Submitted MPI a “Cannot update a submitted inquiry" error displayed. |
CRM-220056 |
|
Online (Lightning) |
A user who was assigned only one record type was unable to create a new Medical Inquiry. |
CRM-220102 |
|
Online (Lightning) |
Enable Reports was set to false when the Medical Inquiry Lightning package was applied. |
CRM-220540 |
|
Online (Lightning) |
When a user created a medical inquiry offline with the --mpi section signal, then edited the MI online and selected Add Section, an error displayed. |
CRM-220571 |
Suggestions
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
The first time a user opened the Suggestions screen after the Veeva cache was cleared, some items on the screen did not translate into non-English languages. |
CRM-218426 |
Surveys
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
The Account field label was not translated on the Survey Targets screen. |
CRM-195607 |
|
Browser (Classic) |
When a user created a survey, some default values were not respected. |
CRM-217952 CRM-218124 |
Sync
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
An error occurred when searching accounts in My Scheduler. |
CRM-213020 |
Other
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When Touch ID authentication failed, the resulting error message was not translated. |
CRM-215942 |
